Salary: $80,000-130,000 annually
Location:Ottawa, ON
Job Type:Full-time, In-Person
Direct Reports:Project Manager (Ottawa), branch staff
Company:Heather & Little
About the Role
Heather & Little is seeking an Ottawa Branch Operations Manager to run the day-to-day operations of our Ottawa branch. This role is responsible for staff leadership, daily planning, and execution of work across shop and field.
This is anin-person office-based positionand requires regularfield and site meetings. If you are not comfortable being present, visible, and engaged with crews and projects, this role is not a fit.
The Operations Manager works closely with and provides operational direction to the Project Manager, who reports directly to this position.
Key Responsibilities
- Oversee daily shop and field operations in Ottawa
- Assist the Project Manager and oversee coordinating manpower, schedules, and work sequencing
- Work closely with the Project Manager to ensure projects are properly planned and resourced
- Ensure crews are prepared and supported before mobilization
- Identify and resolve operational issues early
- Directly manage Ottawa staff, including the Project Manager
- Set and enforce expectations for productivity, hours, and conduct
- Hold staff accountable and address performance issues promptly
- Maintain clear communication with the Operations Coordinator
- Participate in planning, coordination, and operations meetings
- Enforce safety standards and quality expectations
- Represent Heather & Little at site meetings as required
Qualifications
- Experience managing construction or fabrication operations
- Proven people-management and leadership experience
- Comfortable making decisions and holding others accountable
- Strong planning, organization, and communication skills
- Able to work in a hands-on, fast-paced environment
- Experience in architectural sheet metal, restoration, roofing, or related trades is an asset
What We Offer
- Leadership role with real responsibility and authority
- Competitive compensation based on experience
- Stable, long-term opportunity with a 100-year-old company
- Support from an experienced operations and leadership team
Compensation
- Salary Range:$80,000 $130,000 annually (based on experience and qualifications)
- Benefits:Comprehensive health and dental coverage, paid vacation, 3 paid sick days
- Vacancy Status:New, full-time position
- AI Disclosure:Heather and Little does not use AI in candidate screening or selection
Work Location
This is anin-person position based out of our Ottawa office, with regular visits to jobsites and meetings in the field.