Adecco is currently recruiting for a Lead Technician for a full-time permanent role in Ottawa, ON.
The Lead Technician will have the following responsibilities :
- Support electric vehicle deployments.
- Ensure customer satisfaction for vehicles in and out of warranty
- Support the Market Quality Report (MQR) process to address repeat failures and control warranty costs by issuing reports and evaluating failure data
- Performing critical maintenance and repairs as needed and ensured service continuity.
- You will also specialize in troubleshooting technical problems customers have with their product or service
- Oversee activities of Service Technicians including troubleshooting, parts order, and part replacement
- Investigate root cause and develop countermeasures for repeat failures
- Analyze Mean Distance Between Failure data and issue reliability reports for the
- customer
- Support with fleet wide campaign activities
- Visit customer and company garages regularly to work with local teams and ensure technical resources required for field repairs are available
- Find viable commercial and technical solutions to ensure client satisfaction
- Act as liaison with the internal teams to resolve customer issues
- Be on-call during weekends and evenings
- Safeguard organizational and personal information confidentially
- Respect and enforce the policies, rules and values of the company.
- Foster teamwork and improved communication
The Lead Technician must meet the following mandatory requirements :
- Bachelor's degree in electrical, electrical technology, mechanical or electromechanical engineering, or other relevant professional experience
- 5 to 10 years of hands on and technical experience in the automotive industry (Car, Trucks, Buses, etc..)
- Familiar doing diagnostic with a J12939 CAN logger, recording and analyzing the date.
- Ability to communicate globally across all levels of the organization, and with customers and other stakeholders.
- Excellent analytical skills, strong customer focus and a positive attitude are key requirements.
- Familiar with PLC programming and implementation (Siemens TIA Portal and Logo Controller, Beijer) is an asset.
- Independence and resourcefulness, and confident and effective decision-maker
- Strong facilitation and conflict resolution skills
- Advanced knowledge of the Microsoft Office suite, specifically PowerPoint and Excel
- Based on client site and frequent travel to suppliers and factory facilities.
- Bilingualism (French - English) in speaking and writing is an important asset for
- communication in the multilingual environment of the client site and technical documentation
If you are interested in applying to our Lead Technician position , please submit your resume as soon as possible by clicking on the 'Apply with Adecco' button.
CAB7616
Lead Technician, Electrical Bus
The Lead Technician will have the following responsibilities:. Lead Technician must meet the following mandatory requirements:. Bachelor's degree in electrical, electrical technology, mechanical or electromechanical engineering, or other relevant professional experience. Oversee activities of Servic...
Lead Technician Electrical Bus
AAA Canada is looking for a Lead Technician Electrical Bus with experience to join our team. Preferably a bachelor’s degree in electrical, electrical technology, mechanical or. Oversee activities of Service Technicians including troubleshooting, parts order, and part replacement. College diploma in ...
Lead Technician, Electrical Bus
The Lead Technician will have the following responsibilities:. Lead Technician must meet the following mandatory requirements:. Bachelor's degree in electrical, electrical technology, mechanical or electromechanical engineering, or other relevant professional experience. Oversee activities of Servic...
Lead Technician, Electrical Bus
Preferably a bachelor's degree in electrical, electrical technology, mechanical or electromechanical engineering, or other relevant professional experience. The Lead Technician will have the following responsibilities:. Oversee activities of Service Technicians including troubleshooting, parts order...
Co-Op, Electrical and Electronics (E&E) Technician
We are currently searching for a student Electrical Technician to join our team in Ottawa, Canada. Post-secondary student working toward a Degree in an applicable engineering technician or technologist program and the above identified skills and experience. ...
Delivery Driver - Make Money This Semester
If you have previous employment experience in transportation (such as a delivery driver, driver, professional driver, driving job, truck driver, heavy and tractor-trailer driver, cdl truck driver, class a or class b driver, local truck driver, company truck driver, taxi driver, taxi chauffeur, cab d...
Warehouse Associate Immediate Start
We are seeking dedicated Warehouse Associates for our client in Ottawa. The ideal candidate will be responsible for various warehouse duties to ensure efficient operations and timely fulfillment of orders. Perform warehouse distribution activities including shipping, receiving, and order picking. As...
Field Service Technicians
The Field Service Technician will visit various client sites to service, maintain, and repair generators, engines, and related equipment according to Genrep quality control standards and expectations. Our experienced Service technicians are thoroughly trained on maintenance and repair for natural ga...
Apprentice - Station Electrician
As an Apprentice Station Electrician, you will participate in a recognized program to learn the Station Electrician trade and become a certified Station Electrician at Hydro Ottawa. You love the changing and challenging problem-solving work of an Apprentice Station Electrician. Reporting to the Supe...
Electrical Engineer III – Life Science
We are seeking an experienced Laboratory / Facility Electrical Engineer for our Life Sciences business unit in our Kanata office. This position requires a competent professional engineer who will be responsible for all phases of engineering production and BIM for a variety of work ranging from progr...