Customer Service Representative / Major Accounts Manager

Ready to embark on a fresh journey in the world of Customer Service within the premium paints and stains industry? If you thrive on tackling challenges and love being the go-to person for our commercial clients, we've got an exciting opportunity for you!

Imagine yourself as a Customer Service Representative with our leading paint manufacturing company, situated in the heart of Ville Saint-Laurent.

This role is a temp-to-perm position, meaning it becomes permanent once you have passed the training and the probation period.

It is tailor-made for someone with stellar communication and customer service skills, especially if you enjoy catering to a B2B clientele.

Join a team committed to excellence, where your efforts will be recognized and celebrated.

Say goodbye to late nights and weekends this gig doesn't involve scripted calls or high-pressure sales tactics.

Apply today and let's make this career move happen!

Advantages

Competitive Compensation ($23 per hour)

Flexible Schedule (Monday to Friday, 37.5 hours a week, 9 am to 5 pm availability)

Hybrid Work Model - Ville Saint- Laurent

Work from home opportunities

Dynamic work environment

Contribute to a company that sets the standard for excellence in the paints and stains industry

Thrive in a stable and growing industry

Possibility of long-term engagement

Responsibilities

Handle inquiries from retailers, representatives, and warehouses

Provide information on product availability, inventory, delivery times, and product details

Efficiently enter orders into SAP software

Qualifications

Bilingual (French & English)

Strong customer focus

Minimum 2-3 years of customer service experience

Demonstrated ability to prioritize and perform multiple tasks.

Good organizational skills; detail-oriented; self-starter.

Excellent verbal, written and telephone communication skills.

Advanced knowledge of Windows, MS Office Suite, and browser use required.

Demonstrated ability to multi-task with keyboarding and phone required.

Ability to work occasional overtime when needed.

Ability to work some weekends and holiday shifts.

Ability to aggregate substantial amounts of information to apply to customer

interactions

Tech-savvy

Team player

Our Client operates across Canada, and internationally in the United States and other countries. This company takes all reasonable means to limit the number of positions in Quebec that require knowledge of a language other than French, and only requires this where it is necessary and its existing bilingual employees are unable to fulfil these job duties.

Based on an assessment conducted by our client, it has been determined that this position requires candidates to be fluent in English(oral and written).

In particular, this position will require the employee to :

communicate with English-speaking clients located outside Quebec on a regular basis

cover a territory that spans beyond Quebec and which requires communication with customers and clients who do not speak French

Summary

If you're passionate about customer service, aspire to work for an industry leader in premium paints and stains, and want to contribute to a company with a rich history of setting the standard for excellence, we invite you to apply.

To express your interest or inquire further, please contact :

[email protected]

[email protected]

Title : Customer Service Representative / Major Accounts Manager - Paint

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees.

In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary / gender non-conforming;

Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle.

We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.

ca to ensure their ability to fully participate in the interview process.