Site Reliability / Gitops Engineer

Site Reliability / Gitops Engineer

Canonical is a leading provider of open‑source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office‑based roles, meeting two to four times yearly in person in interesting locations around the world to align on strategy and execution.

No. 1 ਨ

Location : Remote (any timezone)

Job Summary

As an SRE & GitOps engineer you will drive operations automation to the next level, both in Canonical’s private clouds and public clouds, using open‑source infrastructure‑as‑code software, CI / CD pipelines, and Canonical’s leading products for software operation automation. You will define infrastructure‑as‑code, improve product resilience and scalability, maintain operational responsibility for core services, networks, and infrastructure, and collaborate with development teams to design service architecture and operational procedures. You will also provide critical feedback to developers on product performance at scale, submit bugs or pull requests, and support a global team of SREs.

Responsibilities

• Apply experience of IaC to develop infrastructure‑as‑code practices within IS, constantly increasing automation and improving IaC processes.
• Automate software operations for re‑usability and consistency across private and public clouds, considering the complexities of distributed systems.
• Develop new features and improve the resilience and scalability of Canonical’s cloud and container portfolio.
• Maintain operational responsibility for all of Canonical’s core services, networks, and infrastructure.
• Develop skills in troubleshooting, capacity planning, and performance investigation; set up, maintain, and use observability tools such as Prometheus, Grafana, and Elasticsearch; design, implement, and maintain monitoring and alerting for various systems and services.
• Collaborate with development teams to design service architecture, documentation, playbooks, policies, and operational procedures.
• Provide assistance and work with globally distributed engineering, operations, and support peers.
• Be given uninterrupted development time to focus on larger projects and automation of manual tasks.
• Share experience, know‑how and best practices with team members in design sessions, mentorship, and collaborative work.
• Carry final responsibility for time‑critical escalations.

Qualifications

Canonical is an equal opportunity employer. We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

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