Plaza Nissan in Hamilton is looking for an experienced Full-time Receptionist to join our team. You will be responsible for welcoming / assisting visitors, general office duties, & being the face & voice of our dealership.
First impressions are vital; your demeanor, knowledge, & helpfulness are extremely influential when representing our brand in the market.
What’s in it for you?
- Competitive compensation - $20 per hour, dependent upon experience
- High-growth, high-paced environment
- We promote within! There are endless opportunities to further your career!
- Health & Dental benefits
Key Responsibilities :
- Warm Welcome : Greet every guest with a smile and a warm welcome, making them feel at home from the moment they walk in.
- Communication Hub : Answer incoming calls and direct them to the appropriate department or team member, providing clear and accurate information.
- Customer Service Excellence : Assist customers with inquiries, appointments, and general information about our vehicles and services.
- Licensing Duties : Handle the processing and verification of vehicle registration and licensing paperwork, ensuring compliance.
- Organizational Guru : Manage and organize the reception area, ensuring it is tidy and welcoming at all times.
- Team Support : Collaborate with the sales and service teams to facilitate seamless operations and customer experiences.
- Tech-Savvy : Utilize our CRM system to manage appointments, customer data, and communications. Maintain accurate records and assist with data entry as needed.
What We're Looking For :
- A friendly, outgoing candidate with excellent communication skills.
- A passion for providing exceptional customer service.
- Ability to multitask and thrive in a fast-paced environment.
- Strong organizational skills and attention to detail.
- Basic knowledge of cars and the automotive industry is a plus, but not required.
- Proficiency with Microsoft Office Suite and familiarity with CRM systems.
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