Receptionist

Plaza Nissan in Hamilton is looking for an experienced Full-time Receptionist to join our team. You will be responsible for welcoming / assisting visitors, general office duties, & being the face & voice of our dealership.

First impressions are vital; your demeanor, knowledge, & helpfulness are extremely influential when representing our brand in the market.

What’s in it for you?

• Competitive compensation - $20 per hour, dependent upon experience
• High-growth, high-paced environment
• We promote within! There are endless opportunities to further your career!
• Health & Dental benefits

Key Responsibilities :

• Warm Welcome : Greet every guest with a smile and a warm welcome, making them feel at home from the moment they walk in.
• Communication Hub : Answer incoming calls and direct them to the appropriate department or team member, providing clear and accurate information.
• Customer Service Excellence : Assist customers with inquiries, appointments, and general information about our vehicles and services.
• Licensing Duties : Handle the processing and verification of vehicle registration and licensing paperwork, ensuring compliance.
• Organizational Guru : Manage and organize the reception area, ensuring it is tidy and welcoming at all times.
• Team Support : Collaborate with the sales and service teams to facilitate seamless operations and customer experiences.
• Tech-Savvy : Utilize our CRM system to manage appointments, customer data, and communications. Maintain accurate records and assist with data entry as needed.

What We're Looking For :

• A friendly, outgoing candidate with excellent communication skills.
• A passion for providing exceptional customer service.
• Ability to multitask and thrive in a fast-paced environment.
• Strong organizational skills and attention to detail.
• Basic knowledge of cars and the automotive industry is a plus, but not required.
• Proficiency with Microsoft Office Suite and familiarity with CRM systems.
30+ days ago