Bilingual Volunteer Coordinator

Position Overview :

The National Payroll Institute ( Institute ) has an exciting opportunity for a Bilingual Volunteer Coordinator in our Event Management department.

This position is responsible for supporting a positive volunteer experience through ensuring all pertinent documentation and volunteer requirements are kept up to date.

The Bilingual Volunteer Coordinator will report to the Director, Corporate Development and Events Management and will focus on implementing best practices for volunteer management across the organization.

What you will be doing :

Volunteer Stewardship and Record Management

• Maintains volunteer records on each volunteer.
• Monitors and tracks volunteer terms and ensure all documentation has been signed and filed.
• Tracks policies and procedures relating to volunteer involvement, supporting consistent practices in each area.
• Support identification of volunteers risks and supports risk mitigation strategies.
• Generates and assesses statistical reports related to volunteer resources.
• Ensures managers complete evaluation of volunteers, volunteer programs and department resources in accordance with policies
• Updates the Volunteer Handbook to mirror the approved templates (includes key responsibilities, policies, etc.)

Volunteer Recruitment and Retention

• Ensures templates are provided and utilized by volunteer leads to ensure position descriptions are developed in a consistent manner.
• Coordinates advertising available positions through call for appointment / nominations process and / or posting on volunteer portal.
• Documents and tracks the placement of volunteers.
• Maintains a national calendar of volunteer activities, meetings, networks & shares etc.

Provide Volunteer Orientation and Training

• Schedules and tracks consistent onboarding procedures for each volunteer. E.g. : ADOA training and any other legislated training.
• Schedules applicable orientation for new volunteers.

Equity Diversity and Inclusion / Awards Committee Coordination

• Coordination and scheduling of Volunteer Advisory Group or Committee meetings including the materials, meeting agendas, notifications, and meeting minutes / notes;
• drafts and prepares official minutes / notes and prepares recommendations to Board of Directors, Management or other Committees, and acts as recording secretary;

plans and determines agendas.

Administrative Support

• Responds to telephone and email inquiries.
• General administrative support (i.e., printing, filing, mailing, photocopying).

Manages Volunteer Performance

• Communicates if volunteers require additional support to fulfil their assignments / roles.
• Monitors volunteer and staff satisfaction and reports appropriate concerns to volunteer leads.
• Confirms volunteers have received feedback on their performance.
• Ensures volunteer leads conduct volunteer evaluations and corrective action procedures as required.

Recognizes Volunteer Contribution

• Supports and implements annual Volunteer Recognition Plan
• Explores recognition options, and volunteer preferences such as
• Assists in tracking active Volunteers and holiday gift coordination.
• Coordinate National Volunteer Week email.

Some of the qualifications and skills we are looking for include :

• Fluently bilingual is required in English and French, both written and spoken.
• Post-secondary education College diploma or bachelor’s degree in administration, project management or related experience.
• 2 years’ experience in volunteer / key stakeholder coordination administration is preferred.
• A minimum of one-year experience supporting volunteer services in a non-profit organization is a plus.
• Certification in Volunteer Administration (CVA) is an asset.
• Intermediate knowledge of MS Office : (Excel, Word, PowerPoint, Outlook, CRM systems) social media, and online platforms.
• Strong relationship management skills with internal or external stakeholders.
• Ability to achieve results in a fast-paced, deadline-oriented environment.
• Demonstrates a strong sense of urgency.

About the Institute :

For over 45 years, the National Payroll Institute has helped payroll professionals to enjoy long and rewarding careers, provided essential expertise to help businesses reduce risk and increase productivity, and worked alongside governments to shape legislation.

Today, over 40,000 payroll professionals have access to our myriad of benefits of membership including career development, top-tier education offerings, networking events, forward-looking research, and access to critical compliance information.

The Institute has made it easier than ever for businesses to meet their payroll obligations and navigate’ over 200 legislative requirements.

By proactively working with federal and provincial governments, payroll professionals have benefited from legislative changes that have made payroll more streamlined and efficient.

The National Payroll Institute also supports Canada’s 1.3 million employers and the entire payroll profession. Payroll is essential to the long-term health of every business, the financial wellness of workers and the strength of our economy all of whom rely on our members to ensure timely and accurate annual payment of $1.

2 trillion in wages and taxable benefits, and $400 billion in statutory remittances.

You will love being a part of our Team because :

• Registered Retirement Savings Plan (RRSP) with company match.
• compensation packages that include a performance incentive based on your contribution and the Institute’s results.
• company-paid Group Benefits and access to an Employee and Family Assistance (EFAP) Program / Services
• Education Reimbursement as part of our Professional Development program
• closure for the week of Christmas to New Year’s
• Days to support mental health!
• work model and Flexible Work Hours Program available
• offer a safe, friendly and supportive team environment.

Core Working Days & Flexible Work Program

We’re proud to support a flexible hybrid approach which gives everyone the best of both worlds. Employees are required to work in the office 3 days per week and 2 days from home.

Our mandatory core working days in the office are Mondays and Wednesdays. Employees have the flexibility in choosing the start and end times of their workdays.

To Apply :

Please kindly forward your resume and cover letter to :

Laura Davey

HR Generalist

hr @payroll.ca

The National Payroll Institute is committed to diversity and employment equity and welcomes all applications from qualified individuals.

The National Payroll Institute is an equal opportunity employer; as such, accommodation is available to applicants that may require it.

Applicants requiring accommodation are encouraged to contact Laura Davey at [email protected] at 416-487-3380 ext. 133 to discuss requirements.

We would like to thank all applicants for their interest; however, only those candidates selected for interviews will be contacted.