Community association manager Jobs in Toronto, ON

As the Community Manager, you will be the heartbeat of the brand’s social presence. Beyond just posting content, you will be responsible for fostering a vibrant online community, driving audience growth, and humanizing the brand through meaningful interactions. You will work closely with the Senior Social Media Manager and a dynamic team of five to elevate the brand's digital footprint across all major social platforms.

Advantages
High Growth Potential: This contract has a high potential for extension or conversion to a Permanent Full-Time (FTE) position.

Career Impact: As a "net-new" role, you have the unique opportunity to shape the community management strategy from the ground up.

Prime Location: Work out of a state-of-the-art office at 81 Bay Street, Toronto, in a flexible hybrid model (2–3 days in-office).

Collaborative Environment: Join a tight-knit, supportive team of experts dedicated to digital innovation.

Responsibilities
Audience Engagement: Actively monitor and respond to comments and messages. Initiate proactive conversations on other relevant social feeds to increase brand visibility.

Content Publishing: Schedule and publish content across YouTube, Google, Meta (Facebook), TikTok, and Instagram, ensuring maximum reach and brand consistency.

Community Building: Develop relationships with followers, advocates, and influencers. Encourage user-generated content and support online events or contests.

Expert Copywriting: Write compelling, authentic copy for posts, stories, and community interactions that align with the brand’s unique tone.

Analytics & Strategy: Use Hootsuite and Sprinklr to track engagement metrics, identify growth opportunities, and adjust strategies based on data.

Qualifications
Experience: 2–5 years of proven experience in community management or social media (Agency experience is a plus).

Platform Expertise: Deep knowledge of YouTube, Google, Meta/Facebook, TikTok, and Instagram.

Technical Skills: Proficiency with social media management tools, specifically Hootsuite and Sprinklr.

Communication: Exceptional copywriting skills with the ability to adapt messaging for different platforms and audience segments.

Soft Skills: An empathetic, creative, and proactive mindset. You should be resourceful in addressing challenges and seizing viral opportunities.

Bilingualism (Bonus): Fluency in French and an understanding of the Quebec market is considered a strong asset.

Summary
This is an exciting 12-month contract for a social-savvy professional who thrives on connection. If you are a creative thinker with a passion for building digital communities and want to work with a brand that is redefining the banking experience, we want to hear from you.

Logistics at a Glance:

Target Start Date: Monday, April 20

Schedule: Monday–Friday, 9:00 AM – 5:00 PM (37.5 hours/week)

Interview Process: Two rounds, including at least one in-person interview at the Toronto office.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.