WE OFFER :
- Centralized location
- High performance culture
- Focused on customer experience
- Hands on management staff
- Transparent
- Promote from within
- Excellent opportunity for career growth
RESPONSIBILITIES :
- Greet customers promptly in a friendly manner
- Obtain customer and vehicle information
- Provide excellent customer service to all customers
- Clearly report all vehicle symptoms as described by the customer
- Establish follow up time
- Monitor the progress of each vehicle throughout the day, and updating customers frequently
- Explain all completed work and charges to customers
REQUIREMENTS :
- Proven record of achieving exceptional Customer Satisfaction
- Previous customer service experience
- Above average energy level
- A desire for a long term career with a growing organization
- Personal and professional integrity
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