Duties in scope
- Level 3 BAU support of Callmanager, Unity Voicemail and Unified CallCenter Express
- Active participation in the upgrade of the above mentioned systems to version 14.1, incl. planning, upgrading and testing before August 2024
- Active participating in the planning for upgrading to version 15 for the above systems
- Level 3 troubleshooting of those systems
- Working with the vendor Cisco in case of issues
- Documenting and / or updating documentation of the above
- Cisco video server configuration / maintenance (VCS and Expressway)
Not mandatory skills, but preferred would be experience with in configuration and operation / maintenance of
- Oracle Session Border Controller(SBC) and
- Oracle Enterprise Communication Broker (ECB)
- Oracle Enterprise Operations Monitor
- Integration of PSTN telephone with TEAMS
- Vitec (formerly Exterity) IPTV solution
Skills, Knowledge and Experience
- At least 5 years experience as a level 3 engineer in the above mentioned products
- Indepth knowledge of Cisco Voice infrastructure, incl. Voice Gatewyas
- Indepth knowledge of Cisco Callmanager, esp. version 12 and above
- Good working knowledge of Unity and UCCx
- Working knowledge of Oracle SBC and ECB preferable
- Working knowledge of Cisco Video servers (VCS and Expressway) and Cisco Video endpoints
Level 3 voice engineer
The position is for a level voice engineer, Cisco CUCM, Unity and UCCx is a must, working knowledge with Oracle session border controller and Oracle Enterprise Communication Broke is an advantage. ...
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Level BAU support of Callmanager, Unity Voicemail and Unified CallCenter Express. In-depth knowledge of Cisco Voice infrastructure, incl. At least years experience as a level engineer in the above-mentioned products. ...
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Note Cisco L voice engineer, mostly voice project work, but also voice level troubleshooting and Video server management. Job Role - Network Security Engineer III. Level BAU support of Call manager, Unity Voicemail and Unified Call Center Express. At least years experience as a level engineer in the...
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Level 3 BAU support of Callmanager, Unity Voicemail and Unified CallCenter Express. At least 5 years experience as a level 3 engineer in the above mentioned products. Indepth knowledge of Cisco Voice infrastructure, incl. ...
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The position is for a level 3 voice engineer, Cisco CUCM, Unity and UCCx is a must, working knowledge with Oracle session border controller and Oracle Enterprise Communication Broke is an advantage. Level 3 BAU support of Callmanager, Unity Voicemail and Unified CallCenter Express. At least 5 years’...
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Position: Cisco Voice Level 3engineer. Level 3BAU support of Callmanager Unity Voicemail and Unified CallCenterExpress. At least 5 yearsexperience as a level 3 engineer in the above mentioned products. Indepth knowledge of Cisco Voiceinfrastructure incl. ...
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