Operations Coordinator

About Us
We are a premier cybersecurity consultancy, blending advanced offensive and defensive strategies to safeguard our customers.

Large enterprises from a range of industries trust us for advanced adversarial emulation and for critical support in managing their cyber frameworks. Governments trust us with classified projects, relying on our precision and discretion to handle sensitive information securely.

We’re a small group that makes a big impact. Our deep technical expertise and our commitment to clients continues to fuel our success, and with success comes growth – we’re currently searching for a driven, highly organized, super detail-oriented Operations Coordinator.

This is a remote position with occasional work in our Ottawa office, and an outstanding opportunity to join an accelerating startup in a role that’s crucial to the company’s continued success.

Key Responsibilities

• Coordinate the review, revision and execution of legal agreements insurance documents, purchase orders, and others.
• Support our consulting practices with project administration and coordination.
• Manage executive calendars, appointments, and meetings.
• Coordinate travel logistics and prepare detailed itineraries.
• Handle emails, phone calls, internal and external communications.
• Prepare reports, analyses and presentations on operational processes and expenses.
• Monitor and organize office supplies, collaborating with colleagues as necessary.
• Coordinate mailing and shipment of equipment and documents, e.g., laptops.
• Lead the planning and execution of internal and external-facing events, including booking sites and travel, coordinating with vendors, and helping to represent the company at trade shows and conference.
• Process Canadian Government Security Clearance as the Alternate Company Security Officer
• Manage communications with post-secondary co-op program coordinators.
• Update company website and LinkedIn page in coordination with Sales and Marketing.
• Lead or support other administrative initiatives.

Candidate Profile
As an ideal candidate, you're an admin professional with the capacity, drive and polish to support our executive team and streamline our administrative functions. Though supporting executives isn't a significant element of the role, we're searching for a candidate with an EA skillset.

Key Qualifications

• 2-4 years of proven experience in administrative support roles, preferably in technology companies.
• Strong organizational skills with the ability to manage multiple tasks, deadlines, and stakeholders simultaneously, in a remote work environment.
• Experience coordinating legal and operational documents, such as contracts, insurance forms, and purchase orders.
• Project coordination abilities, particularly in support of consulting or client service teams.
• Advanced calendar management skills, including scheduling across time zones for executives and team members.
• Skilled and experienced in travel planning and shipping logistics.
• Outstanding communication and interpersonal skills, and acute attention to detail.
• Proficiency in preparing operational reports, data summaries, and executive-level presentations.
• Event planning skills, including vendor coordination.
• Basic content management and social media skills, especially updating company websites and LinkedIn pages.
• Initiative-driven, capable of leading or supporting various administrative projects independently.
• Tech-savvy, with advanced proficiency in Microsoft Office.
• Discretion and professionalism, especially when handling confidential documents and executive communications.

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