Job Description

The Specialist, National Claims Quality Assurance will lead the implementation and execution of a technical file review program within the claims area of the business including coverage of multiple regions / jurisdictions.  This Line 1 defense mechanism for Claims ensures our claims file handlers and leaders are :

• Meeting customer expectations
• Ensuring case reserves are timely and accurate
• Managing claims according to regulatory requirements
• Adhering to other file handling practices to Definity standards

What can you expect in this role?

What do you bring to the role?

Salary Range : $66,300 - $122,100

About Us

Interested in this role, but don’t meet every requirement?  We encourage you to apply! We know from experience that a candidate doesn’t need 100% of the qualifications listed to bring incredible value to our team. We’re actively seeking diverse backgrounds and perspectives to help us make insurance better. At Definity, inclusion, diversity, and equity aren’t just “nice to have” — they’re essential to our success.

What’s in it for you?

Actual salary for the role may vary depending on work location of the successful candidate and other factors including but not limited to, skills, education, experience, working conditions and the local labour market.  In addition to base pay, eligible employees may participate in various incentive plans which are paid out at the discretion of the company and subject to individual and company performance.

Go ahead and expect a lot — you deserve it.

Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know by contacting .

Background checks

This role requires successful clearance of background checks (including criminal checks and leadership references).