User testing Jobs in Levis, QC

Job Description:

We are currently seeking an experienced Developer for a critical infrastructure project. Our organization is migrating its enterprise Customer Communication Management (CCM) platform from Thunderhead to Quadient Inspire. The successful candidate will play a pivotal role in analyzing existing Thunderhead templates, business logic, and data structures, and architecting/developing their exact or improved equivalents within the Quadient ecosystem.

Key Responsibilities

• Migration & Development:
  
• Lead the technical migration of document templates, layouts, and business rules from Thunderhead to Quadient Inspire (Designer, Automation, and Scaler).
  
• Analyze highly complex business requirements; generate technical specifications to design templates in Exstream and Quadient
  
• Create templates and new customer correspondence on the Exstream and Quadient platform
  
• Systems Analysis: Reverse-engineer existing Thunderhead data dictionaries, XML/JSON payloads, and routing logic to ensure 100% accuracy in the new Quadient environment.
  
• Integration: Connect Quadient Inspire workflows with core upstream systems, databases, and APIs to ensure seamless data ingestion and document generation.
  
• Testing & QA:
  
• Develop and execute unit tests, and support Quality Assurance (QA) and User Acceptance Testing (UAT) to ensure migrated documents match legacy outputs in fidelity, data accuracy, and compliance.
  
• Leverage industry best practices to design, test, implement, and support a solution
  
• Review code changes for other Exstream and Quadient developers
  
• Perform unit testing of templates/documents
  
• Support integration testing and quality assurance
  
• Debug print, email, dynamic content, responsive design, and other integration challenges. Demonstrate understanding of Debug and Trace features
  
• Mentor less experienced developers
  
• Optimization: Identify opportunities to consolidate templates, optimize processing speeds, and leverage Quadient-specific features to improve the overall communication strategy.
  
• Documentation: Maintain clear, comprehensive documentation of mapping logic, new architecture, and deployment procedures.
  

Requirements

Required Qualifications:

• CCM Expertise: 3+ years of hands-on experience in Customer Communication Management development.
  
• At least 5 years of experience in developing, configuring, and architecting OpenText Exstream and Quadient Inspire objects
  
• Hands-on experience with Exstream Designer version 9 or higher (version 16 or higher preferred) and Quadient Inspire version 11 or higher
  
• Proficient with mapping data, building components, tables, flow pages, templates, etc.
  
• Proficient with various data formats (XML, csv, fixed-length record, delimited)
  
• Understanding of different output file formats, output queues, and Print file formats (PDF, AFP, etc.)
  
• Experience with architecting pub files
  
• Experience with Inspire Scaler/Automation and Inspire Interactive
  
• Understanding of Sorting and bundling, Dynamic data import and data aggregation
  
• Ability to provide accurate time, resource, and dependency estimates for Exstream and Quadient road map projects based on the business requirements.
  
• Knowledge of the document development lifecycle
  
• Strong analytical, problem-solving, and communication skills
  
• Quadient Inspire: Strong proficiency in Quadient Inspire Designer and Inspire Automation (Experience with Inspire Scaler and Interactive is a strong asset).
  
• Thunderhead Knowledge: Prior experience with Thunderhead (now SmartIQ/Smart Communications) is highly preferred to understand legacy template structures and proprietary logic.
  
• Technical Skills:
  
• Strong background in data manipulation and integration (XML, XSLT, JSON, CSV).
  
• Scripting and programming experience relevant to CCM (e.g., Groovy, JavaScript, SQL).
  
• Language: Fully Bilingual (French/English). Must be able to communicate technical concepts clearly in both languages to coordinate with the Montreal team and broader North American stakeholders.
  
• Location: Based in or around Montreal, QC, with the ability to work in a hybrid model (part-time on-site, part-time remote).
  

Soft Skills

• Strong analytical and problem-solving mindset with high attention to detail (pixel-perfect document recreation).
  
• Ability to work autonomously in a fast-paced contract environment.
  
• Excellent time-management skills to meet strict migration milestones and deadlines