User experience researcher Jobs in Cobourg, ON

HM Note : This hybrid role is three (3) days onsite and commences April 2, 2024

Responsibilities :

Create effective, user friendly and visually appealing interfaces.

Design the overall functionality of the product in order to ensure a great user experience, iterate upon it in accordance with user-testing.

Design user interfaces for various projects such as digital displays, publications, media, and other creative materials as required.

Take a user-centered design approach and rapidly test and iterate the designs.

Conceive and conduct user research, interviews and surveys, and translating them into sitemaps, user flows, customer journey maps, wireframes, mockups and prototypes and nbsp;

General and nbsp;Skills : and nbsp;

Relevant experience creating GUI designs based on user interaction and performance

Experience as a UX designer, interactive designer, UI designer, or similar role, designing for web and mobile applications

Proficiency with design and prototyping tools Thorough understanding of the limitations and appropriate use of web development technologies

Experience in designing online programs with emphasis in the emotional aspects of human experience Experience conceiving and conducting user research, interviews and surveys, and translating them into sitemaps, user flows, user journey maps, wireframes, mockups and prototypes that lead to intuitive user experiences

Experience designing the overall functionality of the product, and in order to ensure a great user experience, iterate upon it in accordance with user-testing

Experience designing and delivering wireframes, user stories, user flows, user journeys, mockups and prototypes optimized for a wide range of devices and interfaces

Experience facilitating the client's product vision by researching, conceiving, sketching, prototyping and user-testing experiences for digital products and optimized for a wide range of devices and interfaces

Experience identifying design problems and devising elegant solutions

Experience making strategic design and user-experience decisions related to core, and new, functions and features Experience gathering user feedback to configure existing interfaces

A team player with a track record for meeting deadlines, managing competing priorities and client relationship management experience and nbsp;

Desirable and nbsp;Skills : and nbsp;

Knowledge and nbsp;of and nbsp;network and nbsp;security and nbsp;and and nbsp;network and nbsp;protocols

Skills

Experience and Skill Set Requirements

Service and nbsp;Delivery and nbsp; and amp; and nbsp;Digital and nbsp;Service and nbsp;Design : 30 Points and nbsp;

Minimum of 5 years experience and has demonstrated experience in a range of the following service design and user experience techniques :

• User needs mapping; User research (exploratory and evaluative);
• Stakeholder mapping; Personas;
• Customer journey mapping;
• Collaborative design;
• Prototyping;
• Service blueprinting.

Demonstrated knowledge of emerging trends and developments in service delivery, digital service design and leading edge technology related to digital service design and in-person service delivery models.

Digital and nbsp;Thinking : 20 Points and nbsp;

Has and nbsp;a and nbsp;proven and nbsp;willingness and nbsp;to and nbsp;take and nbsp;calculated and nbsp;risks, and nbsp;get and nbsp;it and nbsp;wrong, and nbsp;learn and nbsp;from and nbsp;feedback, and nbsp;work and nbsp;with and nbsp;determination and nbsp;to and nbsp;overcome and nbsp;setbacks and nbsp;and and nbsp;refocus and nbsp;the and nbsp;approach and nbsp;on and nbsp;obtaining and nbsp;positive and nbsp;outcomes.

Analytical and nbsp;Thinking : 25 Points and nbsp;

Has some experience using data analytics to develop evidence-based suggestions to better the end user experience. and nbsp;

Demonstrates a future oriented mindset to drive improvement opportunities through an understanding of client`s current and future needs.

Relationship and nbsp;Building : 15 Points and nbsp;

Demonstrates enthusiasm for cooperativeness, co-design and facilitation. and nbsp;

Shows respect for the opinions of others, a willingness to share information and the ability to build rapport with clients, stakeholders, vendors and colleagues. and nbsp;

Can delegate, prioritize and has the ability to motivate others.

Communications and nbsp;Skills : 10 Points and nbsp;

Has and nbsp;demonstrated and nbsp;oral and nbsp;and and nbsp;written and nbsp;communications and nbsp;skills and nbsp;to and nbsp;communicate and nbsp;effectively and nbsp;with and nbsp;clients and nbsp;and and nbsp;stakeholders and nbsp;not and nbsp;familiar and nbsp;with and nbsp;service and nbsp;design and nbsp;and and nbsp;user and nbsp;experience and nbsp;aspects and nbsp;of and nbsp;digital and nbsp;service and nbsp;delivery.

Must haves :

Nice to have :