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User experience Jobs in Brampton, ON

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User experience • brampton on

Last updated: 16 hours ago
Customer Experience Specialist (Permanent)

Customer Experience Specialist (Permanent)

BRC Group Inc.Georgetown, ON, Canada
Permanent
The Customer Experience Specialist is responsible for managing all stages of the order lifecycle from start to finish.The ideal candidate is detail-oriented, highly organized, and skilled in custom...Show moreLast updated: 24 days ago
user support technician

user support technician

TIO AUTO PARTS INC.Brampton, ON, CA
Full-time +1
Experience : 2 years to less than 3 years.Give access to computer networks.Report on the performance of computer systems and networks. Respond to users experiencing difficulties with computer.Consult...Show moreLast updated: 30+ days ago
Stage Experience Lead - Beauty Retail & Client Experience

Stage Experience Lead - Beauty Retail & Client Experience

SEPHORABrampton, Peel Region, CA
Full-time
A leading beauty retailer located in Brampton seeks a Stage Experience Lead to oversee all sales floor departments.This role involves ensuring that team members provide exceptional client service a...Show moreLast updated: 23 days ago
Customer Experience Associate

Customer Experience Associate

TDBrampton, Peel Region, CA
Full-time
TD is committed to providing fair and equitable compensation opportunities to all colleagues.Growth opportunities and skill development are defining features of the colleague experience at TD.Our c...Show moreLast updated: 7 days ago
Web and graphic designer

Web and graphic designer

FLORA Graphic & Printing IncBrampton, Peel Region, CA
Full-time
Proficiency in web design and graphic design skills.Experience with design software (e.Strong understanding of user experience and interface design. Ability to work collaboratively in a team environ...Show moreLast updated: 9 days ago
Stage Experience Lead — Elevate Store Client Experience

Stage Experience Lead — Elevate Store Client Experience

Sephora USA, IncBrampton, Peel Region, CA
Full-time
A leading beauty retailer in Brampton is looking for a Stage Experience Lead (Full Time) to oversee all sales floor departments. The successful candidate will ensure that the team executes exception...Show moreLast updated: 9 days ago
Clinic Experience Associate

Clinic Experience Associate

CBI HealthGeorgetown, ON, CA
Full-time
CBI Health's Rehabilitation Services supports both the physical and mental health and well-being of Canadians from coast to coast. We provide rehabilitation services through our community-based heal...Show moreLast updated: 10 days ago
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Customer Experience Associate

Customer Experience Associate

TD SecuritiesBrampton, Peel Region, CA
Full-time
At TD Canada Trust, we are the frontline of TD Bank.We strive to build deep and long‑lasting relationships with our customers by performing a broad range of customer service transactions and provid...Show moreLast updated: 16 hours ago
Senior Content Designer — User‑First Digital Content & UX

Senior Content Designer — User‑First Digital Content & UX

Rogers CommunicationsBrampton, Peel Region, CA
Full-time
A leading telecommunications company in Canada is seeking a Digital Content Designer to enhance user-centered content across digital platforms. The successful candidate will collaborate closely with...Show moreLast updated: 9 days ago
Guest Experience Leader

Guest Experience Leader

McDonald's CanadaBrampton, Peel Region, CA
Full-time
We are more than just your local restaurant.We are a collection of hardworking small-business owners.Did you know that from coast to coast, we serve delicious choices to more than 2.Canadian famili...Show moreLast updated: 30+ days ago
Coordinator, Customer Experience

Coordinator, Customer Experience

City of BramptonBrampton, Peel Region, CA
Full-time +1
Full Time (FT), Temporary (T), vacancy for 12.Notice to Internal Applicants : .To ensure your application is processed as internal, please submit your application using your City of Brampton work ema...Show moreLast updated: 1 day ago
Plumbing Customer Experience Specialist

Plumbing Customer Experience Specialist

RONABrampton, Peel Region, CA
Full-time
A leading retail company is looking for a Customer Experience Specialist in Brampton, Canada.In this role, you'll assist customers with inquiries, manage special orders, and maintain the store's or...Show moreLast updated: 18 days ago
Identity Security Engineer

Identity Security Engineer

KTek ResourcingBrampton, Peel Region, CA
Full-time
Title : Identity Security Engineer (Okta / Ping / Transmit Security).Expert implementation of CIAM solutions (Okta / Ping / Transmit Security ) for enterprise applications. Hands-on experience with Ide...Show moreLast updated: 9 days ago
Infrastructure and EUC Specialist

Infrastructure and EUC Specialist

Yoplait Liberté CanadaBrampton, Peel Region, CA
Full-time
Infrastructure and EUC Specialist.The IT Infrastructure and EUC Specialist plays a critical hands-on role in supporting and maintaining the organization’s IT infrastructure and end-user services.Re...Show moreLast updated: 30+ days ago
IAM Engineer (Transmit Security)

IAM Engineer (Transmit Security)

HCLTechBrampton, Peel Region, CA
Permanent
Title : Identity Security Engineer (Primary Skill : Transmit Security).Location : Brampton, ON (5 days onsite).Open to Contract or FTE / Permanent. Must have : Expert-level experience in Transmit Securi...Show moreLast updated: 10 days ago
Epic Education Specialist, HIS

Epic Education Specialist, HIS

William Osler Health SystemBrampton, Ontario, Canada
Full-time
The Epic Education Specialist will be responsible for delivering instructor-led Epic hospital information system (HIS) training courses to diverse clinical and non-clinical end-user groups each wit...Show moreLast updated: 22 days ago
Guest Experience Leader

Guest Experience Leader

McDonald'sBrampton, Ontario, Canada
Full-time
Working with us means that you will have the opportunity to earn and learn, flexibility, and a safe and inclusive work environment. What this means in practice is : .Access to education and skills dev...Show moreLast updated: 30+ days ago
Customer Experience Representative

Customer Experience Representative

SundialBrampton, Peel Region, CA
Full-time +1
Alberta, Saskatchewan, Manitoba, and Ontario.Value Buds has a simple mission : deliver compelling value to cannabis consumers. Our goal is to attract, grow, and retain a loyal customer base by offeri...Show moreLast updated: 10 days ago
Customer Experience Associate

Customer Experience Associate

TD BankBrampton, Peel Region, CA
Part-time
Nous utilisons des témoins pour fournir et améliorer nos services de sorte à vous offrir une expérience plus personnalisée, et les services de suivi sont désactivés. Pour en savoir plus sur les témo...Show moreLast updated: 26 days ago
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Customer Experience Specialist (Permanent)

Customer Experience Specialist (Permanent)

BRC Group Inc.Georgetown, ON, Canada
24 days ago
Job type
  • Permanent
Job description

Job Description

Job Description

The Customer Experience Specialist is responsible for managing all stages of the order lifecycle from start to finish. The ideal candidate is detail-oriented, highly organized, and skilled in customer service, problem-solving, and prioritization. We are seeking an individual with experience in Customer Service and Order Coordination to join our vibrant team.

Requirements

  • Maintain open, proactive communication with customers, dealers, and sales staff to ensure a high level of customer satisfaction
  • Accurately enter customer purchase orders into the 2020 system
  • Coordinate and manage all assigned orders efficiently and on schedule
  • Notify customers and sales staff of order-related issues and provide effective solutions
  • Work with the production team to expedite orders and accommodate special delivery requests
  • Provide accurate freight quotes in a timely manner
  • Assist with order corrections, warranty requests, and sample requests
  • Support Operations and Sales teams with administrative duties as required
  • Maintain thorough knowledge of BRC’s products, processes, and procedures
  • Prioritize tasks effectively in a fast-paced environment
  • Identify and resolve internal and external issues through strong problem-solving skills
  • Perform other duties as assigned

QUALIFICATIONS

To be able to perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • 2–3 years of experience in customer service, order coordination, or related roles
  • Strong PC skills, including Microsoft Word, Excel, PowerPoint, and CRM software
  • Experience administering projects and planning logistics across various project phases
  • Furniture industry knowledge required; experience with office furniture dealers or manufacturers is an asset
  • Strong analytical and problem-solving abilities
  • Ability to work irregular hours or extended shifts as needed
  • ADDED VALUE (ASSETS)

  • Post-secondary degree or diploma
  • Experience reading and interpreting architectural plans, specifications, and elevations
  • 1–2 years of experience in commercial office furniture, architecture / interior design, commercial real estate, or construction
  • Strong business acumen and professional selling skills
  • Proven customer service, project coordination, and negotiation skills
  • Initiative-driven with a positive attitude and strong problem-solving mindset
  • Excellent collaboration, teamwork, and interpersonal skills
  • Ability to switch between projects quickly without losing detail
  • Strong written and verbal communication skills
  • Comfortable working in a fast-paced environment
  • Compensation :

    SALARY RANGE - $50,000.00 to $55,000.00 ANNUALLY depending on experience.

    COMPETENCIES

  • Organizational Awareness : Acts in alignment with organizational goals, policies, and business strategies
  • Planning & Organizing : Accurately estimates timelines, sets goals, and executes work plans
  • Results Orientation : Focuses on achieving desired outcomes and meeting / exceeding performance standards
  • Benefits

    Working Conditions

  • Working Conditions
  • Ability to attend and conduct presentations
  • Manual dexterity required for computer use and related tools
  • Overtime may be required