Ui ux designer Jobs in Terrebonne, QC

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Ui ux designer • terrebonne qc

Last updated: 7 days ago

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Customer Experience Specialist

Linen ChestLaval, Canada

Full-time

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Join Our Team as a Customer Experience Specialist!.Are you passionate about creating exceptional customer experiences? Do you thrive in a fast-paced, collaborative environment where your skills in ...Show moreLast updated: 11 days ago

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Assistant Gérant

JYSK CanadaLaval, QC, ca

Full-time

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Vous recherchez quelque chose de plus qu'un simple emploi? Vous recherchez une communauté, un partenariat, une équipe et une opportunité d'apprendre et d'évoluer dans votre carrière?.En tant que l'...Show moreLast updated: 30+ days ago

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Opérateur (quart de soir)

MAPEI Inc.Laval, QC, Canada

Full-time

Sous l'autorité du directeur de production ou du superviseur de production, le titulaire du poste maitrise et contrôle l’équipement sur lequel il est assigné, ainsi que le processus d’emballage de ...Show moreLast updated: 18 days ago

Business Development Agent

Randstad CanadaAnjou, Quebec, CA

Permanent

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You have experience in sales and business development and you are looking for a new challenge?.Join the sales team of a well-established company specialized in the design and manufacturing of high-...Show moreLast updated: 30+ days ago

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Conseiller aux familles

Complexes funéraires Yves LégaréLaval, QC, Canada

Full-time +1

Complexes funéraires Yves Légaré est actuellement à la recherche d'un conseiller aux familles pour son secteur Nord (succursales de Ste-Dorothée et Pierrefond). C'est un poste permanent à temps plei...Show moreLast updated: 7 days ago

Welder - Metal Structure Assembler

SummaTerrebonne, Quebec

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WELDER – METAL STRUCTURE ASSEMBLERKEY FUNCTIONS.Drafting, assembly and welding of wrought metals.Read and interpret welding blueprints, drawings and symbols. QUALIFICATIONS AND APPLICATION CRI...Show moreLast updated: 30+ days ago

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Aiguilleur (temps partiel) / Chauffeur de camions courtes distances

Penske Truck LeasingLaval, QC, Canada

Part-time

Nous livrons des solutions de transport et logistique innovatrices qui sont vitales pour le succès de nos clients.Nous avons basé notre compagnie sur trois valeurs principales : engagement envers n...Show moreLast updated: 18 days ago

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Livreur Classe 3 - Temps pleins

PepsiCo CanadaLaval, QC, Canada

Full-time

Nous sommes à la recherche d'un(e) Livreur classe 3 mention F afin de joindre notre équipe des opérations.Son objectif sera d'effectuer la livraison de nos produits chez les clients dans le cadre d...Show moreLast updated: 10 days ago

Chargé de projets Construction Bâtiment (JC)

Bray, Larouche et AssociésLaval, Quebec, Canada

Permanent

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Chargé de Projet Intermédiaire (Niveau 2 - 5 à 10 ans d'expérience).Coordonner la réalisation complète des projets assignés en collaboration avec divers intervenants tels que les surintendants...Show moreLast updated: 30+ days ago

Électricien Industriel

Solution SFTLaval, QC, CA

Full-time +1

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Vous serez responsable de l’installation, de la réparation et de l’entretien des systèmes électriques au sein de divers établissements. Vous jouerez également un rôle clé dans l’établissement et la ...Show moreLast updated: 30+ days ago

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Surveillant(e) Qualité

Hydro-QuébecLaval, QC, Canada

Temporary

Surveillant(e) Qualité (Affectation temporaire durée indéterminée).Voir particularités inhérentes.Le titre du poste affiché peut être différent de celui indiqué à la rubrique «Titre interne»pour fa...Show moreLast updated: 14 days ago

Mécanicien d'équipement lourd / moteur diesel

Puits Bernier inc.Anjou, CA

Full-time

Votre polyvalence et votre ingéniosité vous permettent de mener à bien n’importe quel projet? Puits Bernier recherche un mécanicien d’équipement lourd efficace et talentueux pour joindre ses rangs....Show moreLast updated: 9 days ago

Manutentionnaire

Groupe RobertLaval, Canada

Full-time +1

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VOTRE TALENT NOUS MÈNERA À DESTINATION!.Détails du poste de manutentionnaire multi-tâches : .Accessible en transport en commun. .Horaire : lundi au vendredi 6h00 à 14h00.Avantages du poste de manutenti...Show moreLast updated: 30+ days ago

Ingénieur(e) de mise en route

MabarexLaval, Quebec

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Ingénieur(e) de mise en route.Une entreprise québécoise en croissance;.Une équipe passionnée qui conçoit, réalise et opère des filière...Show moreLast updated: 30+ days ago

Coordonnateur(trice) de projet

Plani-Verre IncLaval, QC, Canada

Full-time

Nous recherchons actuellement un(e).Vous serez responsable de la planification, de l'exécution et du suivi des projets assignés, en veillant à ce qu'ils soient livrés dans les délais et respectent ...Show moreLast updated: 9 days ago

Cashier / Cook

McDonald'sTerrebonne, Quebec, Canada

Full-time

Apply now and you'll be immediately connected with our virtual hiring assistant, Olivia!.Access to training and development opportunities. Compensation including discounts, incentive programs.Flexib...Show moreLast updated: 30+ days ago

Customer Experience Specialist

Linen ChestLaval, Canada

11 days ago

Job type

Full-time

Quick Apply

Job description

Company Description

Join Our Team as a Customer Experience Specialist!

Are you passionate about creating exceptional customer experiences? Do you thrive in a fast-paced, collaborative environment where your skills in technology, communication, and problem-solving make a real impact? If so, we want you on our team!

As a Customer Experience Specialist , you’ll play a pivotal role in shaping how our customers interact with our brand across digital platforms. From optimizing chatbot operations to managing social media responses, you’ll ensure every touchpoint reflects our commitment to excellence in the retail e-commerce space. This is your chance to make a difference and grow your career in a dynamic and innovative company.

Job Description

What You’ll Do :

1. Chatbot Wizardry :

Keep our chatbot engaging, accurate, and always ready to help by updating workflows and expanding functionality.
Monitor performance metrics and implement improvements based on customer insights.
Collaborate with internal teams to align chatbot features with business goals.

2. Customer Service Platform Champion :

Manage and optimize our customer service platform (e.g., Dixa, Zendesk) for seamless support.

Troubleshoot technical issues and enhance the platform’s usability for the team.

Be the go-to resource for customer service team members needing platform support.

3. Social Media & Online Reputation Guru :

Engage with customers on social media platforms by responding to inquiries and comments promptly and professionally.

Address feedback on review sites like Google, Yelp, and Trustpilot

Escalate complex issues to the appropriate teams and ensure resolutions are achieved.

4. Content Creator Extraordinaire :

Develop and maintain knowledge base articles, chatbot scripts, FAQs, and response templates that align with our brand’s tone.

Keep all content updated to reflect current policies, offerings, and trends.

5. Data-Driven Innovator :

Track key performance metrics for digital platforms and analyze data to identify improvement opportunities.

Provide actionable insights to enhance efficiency, response times, and customer satisfaction.

6. Collaborative Team Player :

Partner with customer service, marketing, and e-commerce teams to ensure digital interactions support broader business goals.

Act as the voice of the customer, sharing feedback to drive service improvements.

Qualifications

What We’re Looking For :

Education :

Bachelor’s degree in Marketing, Communications, Business, or a related field (or equivalent experience).

Experience :

2-4 years in customer service, digital communication, or e-commerce support roles.

Hands-on experience with customer service platforms and chatbot tools like Dixa, Zendesk or LiveChat.

Skills :

Strong written communication with impeccable attention to detail in both English and French.

Familiarity with social media management tools like Hootsuite or Sprinklr.

Analytical mindset with the ability to interpret data and recommend solutions.

Key Attributes :

Customer-focused, proactive, and always ready to solve problems.

Resourceful, adaptable and eager to embrace new tools and technologies autonomously.

Collaborative spirit with a drive to work across teams and achieve shared goals.

Additional Information

Why Join Us?

Be part of a team that values innovation, collaboration, and exceptional customer experiences.

Opportunity to grow your career in a supportive and dynamic environment.

Play a key role in shaping how customers interact with a leading brand in the e-commerce space.

If you’re ready to make a real impact and take your career to the next level, apply today to become our Customer Experience Specialist . Let’s create amazing customer experiences together