Employment Type:

Part time

Shift:

Day Shift

Description:

At Saint Alphonsus, we are more than just a workplace—we are a purpose-driven community. Here, every role matters, every voice is valued, and every colleague is empowered to excel. Trust, respect, and teamwork are not just ideals; they are the foundation of how we work and grow together.

This position supports our front office afternoon/evening shift as well as provides back up for the day shift. Provides patient reception to services within the Medical Imaging department by obtaining and recording biographic and insurance/billing information at the time of service, ordering the correct imaging procedure in a timely manner and providing a healing and supportive environment for our customers while in our care.

SKILLS, KNOWLEDGE, EDUCATION AND EXPERIENCE:

1. High school diploma or equivalent required.

2. Previous experience in hospital or medical office setting preferred.

3. Prior experience with health insurance and medical terminology preferred.

ESSENTIAL FUNCTIONS:

1. Knows, understands, incorporates, and demonstrates the Organization's Mission, Vision, and Values in behaviors, practices, and decisions.

2. Performs accurate and timely entry of patient demographic information; communicates directly with patient and/or family to obtain personal, biographical, insurance, and financial information.

3. Provides high quality reception services to patients, families, physicians and staff. Appropriately manages all lobby and waiting room areas by setting patient expectations concerning wait time, keeps track of patients, and informs nursing staff of any relevant issues.

4. Collects patient co-pay when appropriate and issues receipts, prepares deposit information.

5. Works closely with physician offices, services department and patients to make sure all required pre-authorizations are initiated.

6. Obtains Advanced Beneficiary Notices and counsels the patient on the necessity for document based on criteria for technical or professional services not covered by Medicare or third party payers.

7. Counsels patients and/or families on hospital payment options and financials assistance as appropriate.

8. Places reminder calls to the patient for future services, also serves to pre-registers patients for services scheduled in the future when applicable.

9. Completes accurate charge entry in assigned areas as appropriate.

10. Scans registration documents into DR system when applicable.

11. Ensure the accuracy of documenting services and supplies provided to the patients

12. Schedules patient services with patients as required in ancillary departments as necessary for centralized scheduling same day add-on procedures

13. Assists with any other assigned projects within Radiology and interdepartmentally when appropriate.

14. Demonstrates ability to deal with a broad range of personalities and situation in a fast-paced, high priority environment.

15. Must be able to remain calm and poised with multiple interruptions and demands.

HIGHLIGHTS AND BENEFITS:
When Saint Alphonsus takes care of you, you can take better care of our patients. We foster personal and professional growth and offer opportunities that empower our colleagues to develop their careers. Our belief in work-life balance compliments the natural beauty, diverse landscapes, and outdoor recreation lifestyle that is unique to Idaho and Oregon.

• We offer market-competitive pay, generous PTO, and multiple options for comprehensive benefits that begin on day one.

• Benefits for your future include retirement planning and matching, college savings plans for your family, and multiple life insurance plans that can change as your needs develop.

• We are proud to offer Employee Assistance Programs, tuition reimbursement, and educational opportunities to help you learn and grow.

Visit www.saintalphonsus.org/careers to learn more!

MINISTRY/FACILITY INFORMATION
Saint Alphonsus Health System is a faith-based ministry and not-for-profit health system serving Idaho, Oregon, and northern Nevada communities. The health system boasts 4 hospitals, 609 licensed beds, and 73 clinic locations. Through innovative technologies, compassionate staff, and healing environments, Saint Alphonsus' goal is to improve the health and well-being of people by emphasizing care that is patient-centered, physician-led, innovative, and community-based.

• Top 15 Health Systems in the country by IBM Watson Health.

• The region’s most advanced Trauma Center (Level II).

• Commission on Cancer Accredited Program through demonstrating an uncompromising commitment to improving patient survival and quality of life.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.