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Last updated: 7 days ago

Customer Success - Implementation Specialist

LeegalityBangalore (Hybrid), HR, in
Full-time
Quick Apply

Leegality works with large Indian businesses to digitally transform critical compliance processes in a fast, easy and secure way.We have multiple products across 2 categories:.Products that help bu...Show more

Customer Service / Tech Support Rep – Tech Products (Remote)

ConcentrixGuelph ON
Remote
Full-time

The Customer Service / Tech Support Rep – Tech Products (Remote) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet.This position provides customer ser...Show more

Production Test Tech I

TD SYNNEXGuelph, ON
Full-time +1

In this role, you’d be a permanent team member at one of our Logistics Centers (Warehouses).You’ll qualify for full corporate health benefits, earn additional pay for overtime, late shifts and equi...Show more

Stylist

Regis CorporateGuelph, Ontario, CA
Full-time

Are you looking for a place where you can change people’s lives? You’ve come to the right place.A haircut is not just a haircut with us, it’s an experience, whether you’re giving a client a haircut...Show more

Mechanic

0050 United Rentals of Canada, Inc.Guelph, ON, CAN
Full-time

If you’d like the chance to make your mark with the world’s largest equipment rental provider,.As a Diesel Mechanic - Experienced (Service Tech IV), you’ll use your skills to perform maintenance an...Show more

Work From Home Fast & Serious 100% Free - No experience

Clubshop | USGuelph, Ontario
Remote
Full-time

Discover The System MyLeadBiz That’s Helping Newbies Earn Daily.Turn free traffic into $100+ per day with this beginner-friendly biz opp strategy.No product or tech skills needed.Join For Free And ...Show more

General Labour

Randstad CanadaGuelph, Ontario, CA
Full-time +1
Quick Apply

Warehouse & General Labour Jobs Guelph.Are you a hardworking professional looking for a steady paycheck and a supportive team environment? Randstad Guelph is currently partnering with industry lead...Show more

Stylist

MAGICUTSGUELPH, ON, CA
Full-time

Are you looking for a place where you can change people’s lives? You’ve come to the right place.A haircut is not just a haircut with us, it’s an experience, whether you’re giving a client a haircut...Show more

.Net Engineer/Angular/ 6 Month Contract

Motion RecruitmentGuelph, Ontario, Canada
Temporary

Guelph, Ontario (hybrid – 3 days onsite per week.You’ll be working across a modern technology stack including.NET Core, C#, Angular/React, and Azure, contributing to systems used by hundreds of tho...Show more

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Customer Success - Implementation Specialist

Customer Success - Implementation Specialist

LeegalityBangalore (Hybrid), HR, in
8 days ago
Job type
  • Full-time
  • Quick Apply
Job description
Job Description

About Leegality:

Leegality works with large Indian businesses to digitally transform critical compliance processes in a fast, easy and secure way.

We have multiple products across 2 categories:

Document Infrastructure:

Products that help businesses build paperless processes at scale:

  1. Document Execution Workflow: A unified platform for businesses to digitally execute (eSign, eStamp, Template Pre-fill, Document Fraud Prevention etc.) agreements, forms and other documents in a compliant way. Currently in use by 2000+ Indian businesses from giants like HDFC and SBI Cards to high-growth disruptors like goDigit and Cars24.

  2. Contract Management: An AI-powered platform for businesses to quickly review, negotiate and take action on contracts

  3. Signstation: A simple platform for businesses to digitally sign simple documents like invoices, policies and letters in a cost effective manner

Consent Infrastructure:

  1. Consentin: An end-to-end DPDP and Privacy compliance platform for Indian businesses

  2. Consentin Lens: A data discovery platform for businesses to identify the personal data they collect and store.

If you’re interested in building mission critical software that operates at population scale (75 million + Indians have signed at least one document through Leegality) then join Leegality.

Curious about our impact? Explore our customer success stories: leegality.com/case-studies

Our Culture

At Leegality, trust, ownership, transparency, and having fun while doing meaningful work are core to how we operate — not just values on paper. Our team rated us an incredible 97 eNPS for FY 2023–24 — the highest among 175+ startups surveyed.

We focus deeply on helping our people grow and stay motivated. Some of the perks you’ll enjoy:

  • Flexible working hours

  • Hybrid work setup

  • Bi-annual performance appraisals

  • A culture that rewards initiative, curiosity, and impact

If you're looking for a place where you can make a real difference while working with smart, driven, and genuinely nice people, welcome to Leegality.

Location: GGN/MUM/BGL(Hybrid)

Responsibilities:

  • Act as a techno-functional subject matter expert to map the client’s document journeys to a digital workflow, ensuring a seamless setup of Leegality’s Document Infrastructure.

  • Own the technical onboarding process for clients, managing timelines and drive go-live with the shortest possible Time-to-Value (TTV).

  • Engage with clients to identify usage gaps and recommend best practices or advanced features to increase product adoption and stickiness.

  • Use data and proactively identify risks and provide recommendations to ensure long-term success.

  • Serve as the "Voice of the Customer" by collaborating with Product and Engineering teams to share feedback and influence the roadmap based on implementation hurdles.

  • Train client stakeholders to use the platform independently while maintaining the relationship to support future renewals and account growth.


Requirements:

  • Graduate/Post-graduate with a degree in Business, Engineering, or a related field.

  • Exceptional communication and presentation skills, with a focus on empathy and proactive problem-solving.

  • Understanding of SaaS would be preferred.

  • Understanding of BFSI would be preferred.

  • Basic understanding of APIs would be preferred

  • Good in MS Excel, Word and Power-point.

  • Key behavioural traits: Agility, Analytical, Pleasantly Persistent.

  • Fluency in English is a must.

  • Fluency in Hindi is preferable


Recruitment Process:

  • Our hiring process combines AI-powered evaluations with structured interviews to ensure a fair and seamless experience.

  • You will be contacted via email with the next steps upon being shortlisted.

  • The process may include Assessments, AI-enabled interviews, and In-Person Interviews with our team.

  • Final selection and CTC will be based on your overall performance and experience.


Apply directly through our career page: https://careers.leegality.com/jobs/Careers


For more information about us please visit our:

Website: https://www.leegality.com/

LinkedIn: https://www.linkedin.com/company/leegality/

Our Company and Culture: https://www.leegality.com/culture

Leegality's Privacy Notice: https://www.leegality.com/employee-privacy-notice


Mandatory Job Based Assessment will open once you click on "I'm Interested" button.



Requirements





Requirements
Responsibilities: Own the complete sales cycle for key banking and NBFC accounts – from lead qualification, demo, negotiation, closure, to account expansion. Build and grow relationships with senior stakeholders in existing and past BFSI accounts Drive revenue from designated BFSI accounts, meeting targets consistently. Act as a trusted client partner, helping clients understand ROI, cost savings, and efficiency gains from Leegality’s solutions. Develop and execute account-specific sales strategies for the BFSI sector. Convert leads into deals and expand usage within accounts. Meet clients in person whenever possible to strengthen relationships and accelerate sales. Work with internal teams to enhance domain expertise and become a thought leader in BFSI solutions. Requirements: 3–10+ years of experience selling Tech, SaaS, or Cloud products to BFSI clients (Banks, NBFCs, Financial Institutions). Proven track record in managing key BFSI accounts and achieving sales targets. Strong negotiation, communication, time management, and client organizational skills. Experience working with CXOs and senior stakeholders across banking and financial divisions. Understanding of complexities in large BFSI accounts and ability to propose tailored solutions. Self-motivated with a history of achieving results with minimal supervision. Immediate joiners preferred. Fluency in English is required; Hindi is a plus. We value strong communication, a collaborative and positive attitude, and a professional presence - both in client interactions and within our internal culture. Recruitment Process: Our hiring process combines AI-powered evaluations with structured interviews to ensure a fair and seamless experience. You will be contacted via email with the next steps upon being shortlisted. The process may include Assessments, AI-enabled interviews, and In-Person Interviews with our team. Final selection and CTC will be based on your overall performance and experience. Apply directly through our career page: https://careers.leegality.com/jobs/Careers For more information about us please visit our: Website: https://www.leegality.com/ LinkedIn: https://www.linkedin.com/company/leegality/ Our Company and Culture: https://www.leegality.com/culture Leegality's Privacy Notice: https://www.leegality.com/employee-privacy-notice Mandatory Job Based Assessment will open once you click on "I'm Interested" button.