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Tech Jobs in Dollard-Des Ormeaux, QC

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Last updated: 2 days ago
Regional Tech Rep

Regional Tech Rep

MiTekLaval (administrative region), QC, CA
Full-time
This role will be responsible for building and maintaining strong customer relationships while providing expert technical support and training for the MiTek Component Manufacturer Software Suite.Ac...Show moreLast updated: 14 days ago
  • Promoted
Kahua Developer – Construction Tech Innovator

Kahua Developer – Construction Tech Innovator

KPMG CanadaAhuntsic North, ca
Full-time
A leading professional services firm in Ottawa is seeking a Kahua Developer to build, configure, and maintain Kahua-based construction technology solutions. The role requires 2+ years working with t...Show moreLast updated: 30+ days ago
Hybrid Tech Publications & Sales Analyst

Hybrid Tech Publications & Sales Analyst

Bombardier Transportation GmbHDorval, QC, CA
Full-time
A global aerospace company is seeking a Technical Publications, Sales and Customer Service Analyst to drive sales initiatives and enhance customer relations. The ideal candidate will be bilingual, p...Show moreLast updated: 14 days ago
Shop Tech

Shop Tech

Toromont Material Handling / Manutention ToromontPointe-Claire, Montreal (administrative region), CA
Full-time
Toromont Manutention est à la recherche d'un technicien d'atelier pour rejoindre notre équipe ! La personne retenue sera responsable de l'entretien d'une gamme particulière d'équipements et de comp...Show moreLast updated: 14 days ago
Medical Laboratory Tech

Medical Laboratory Tech

IDEXXLachine, Quebec
Full-time +1
IDEXX, vous jouerez un rôle déterminant au sein d’une des plus grandes entreprises de diagnostic vétérinaire dans le monde. Il s'agit d'un poste temporaire.Vous effectuerez des analyses de laboratoi...Show moreLast updated: 30+ days ago
Bilingual Auto Tech Specialist – Hybrid

Bilingual Auto Tech Specialist – Hybrid

Fuze HR SolutionsSaint-Eustache, QC, CA
Full-time
A leading HR Solutions provider in Canada is seeking a Bilingual Automotive Technical Specialist to provide technical support and resolve claims. The role requires strong automotive knowledge, excel...Show moreLast updated: 30+ days ago
  • Promoted
Technical Sales Manager - Oceanographic Tech Growth

Technical Sales Manager - Oceanographic Tech Growth

RBRAhuntsic North, ca
Full-time
An established industry player in oceanography is seeking a Technical Sales Manager to join their Ottawa team.This role offers a unique opportunity to connect with researchers and organizations, le...Show moreLast updated: 29 days ago
Tech Transport : Conception Routière & 3D

Tech Transport : Conception Routière & 3D

EXPLaval, QC, CA
Full-time
Une firme de génie conseil recherche un technicien ou une technicienne intermédiaire en conception d'infrastructures de transport à Laval, Québec. Le poste requiert un DEC en génie civil ou géomatiq...Show moreLast updated: 14 days ago
Tech lead.Net / C#

Tech lead.Net / C#

Croesus Finansoft, Inc.Laval, QC, CA
Full-time
Croesus provides innovative, high-performance, and secure wealth management solutions that include portfolio management platforms, portfolio rebalancing tools, and application programming interface...Show moreLast updated: 30+ days ago
Développeurs / Tech lead

Développeurs / Tech lead

FX INNOVATIONRemote, Quebec
Remote
Full-time
Élaborer et produire des documents décrivant les normes, procédure et bonnes pratiques en développement adaptées à l'environnement et aux besoins spécifiques de l'organisation.Identifier et mettre ...Show moreLast updated: 30+ days ago
Procurement Technician - Green Tech Manufacturing

Procurement Technician - Green Tech Manufacturing

CMP Advanced Mechanical Solutions Ltd.Châteauguay, QC, CA
Full-time
A manufacturing company in Quebec is seeking a Procurement Technician responsible for supporting the Procurement and Sales Department. This role includes managing purchase orders, supplier negotiati...Show moreLast updated: 2 days ago
Avionics AME - Flexible Schedule Aircraft Tech

Avionics AME - Flexible Schedule Aircraft Tech

Starlink Aviation IncDorval, QC, CA
Full-time
Join a dynamic team as an Aircraft Maintenance Technician (avionics) where your passion for aviation will shine.You will be responsible for performing preventive and corrective maintenance, ensurin...Show moreLast updated: 3 days ago
Field Service Tech – Identity Security Hardware

Field Service Tech – Identity Security Hardware

Entrust DatacardPointe-Claire, Montreal (administrative region), CA
Full-time
A security solutions company seeks a Field Service Technician in Quebec to provide preventive and emergency maintenance on specialized equipment. Responsibilities include troubleshooting, routine ma...Show moreLast updated: 2 days ago
Night-Shift Maintenance Tech – C License

Night-Shift Maintenance Tech – C License

KnowHireMatchPointe-Claire, Montreal (administrative region), CA
Full-time
A prominent Montreal industrial firm is seeking a skilled Maintenance Technician for the night shift.The successful candidate will utilize their C License in Electricity for complex maintenance tas...Show moreLast updated: 30+ days ago
Tech Lead, Archer-FR

Tech Lead, Archer-FR

DesjardinsMontreal West, QC, CA
Full-time
La Direction Solutions, Risque de Crédit et Écosystème GRC accompagne les coéquipiers d’affaires en fournissant des systèmes technologiques de gestion du risque de crédit.Ces systèmes permettent, e...Show moreLast updated: 3 days ago
Tech-Commercial Bio Végétales – CDI + Véhicule

Tech-Commercial Bio Végétales – CDI + Véhicule

TerrenaLaval, QC, CA
Permanent
Une entreprise agricole spécialisée recherche un Technico-commercial Productions Végétales Bio.Le candidat devra assurer le suivi technique et commercial d’un portefeuille de clients tout en dévelo...Show moreLast updated: 30+ days ago
  • Promoted
Senior Salesforce Consulting Tech Lead

Senior Salesforce Consulting Tech Lead

PwC - GlobalAhuntsic North, ca
Full-time
A leading consulting firm in Ontario, Canada is seeking a Senior Manager for Salesforce Consulting services.You will guide teams in helping clients leverage Salesforce technology to improve custome...Show moreLast updated: 2 days ago
  • Promoted
Senior Distributed Systems Architect – Healthcare Tech

Senior Distributed Systems Architect – Healthcare Tech

PhreesiaAhuntsic North, ca
Full-time
A leading healthcare technology company is seeking a skilled Software Architect to lead the design, build, and maintenance of complex software systems. The ideal candidate will have over 10 years of...Show moreLast updated: 29 days ago
  • Promoted
Global Sales Director, Climate Tech Instruments

Global Sales Director, Climate Tech Instruments

RBR Ltd.Ahuntsic North, ca
Full-time
A leading technology firm in Ottawa is seeking a Director of Sales to lead a high-performing global sales team.This role focuses on building strong relationships with researchers and industry partn...Show moreLast updated: 23 days ago
Regional Tech Rep

Regional Tech Rep

MiTekLaval (administrative region), QC, CA
14 days ago
Job type
  • Full-time
Job description

Job Description

This role will be responsible for building and maintaining strong customer relationships while providing expert technical support and training for the MiTek Component Manufacturer Software Suite. Acts as a consultant to the customer to improve customer productivity and overall business operations using the MiTek software. This role possesses a deep understanding of building component design principles and the ability to communicate effectively with clients to help them maximize the value of our software solutions. Additionally, this role will act as a mentor to other members of the Tech Support community.

Résumé du poste

Ce poste consiste à créer et entretenir de bonnes relations avec les clients, tout en leur offrant un soutien technique et des formations sur les logiciels MiTek pour les fabricants de composants. Il joue un rôle de conseiller pour aider les clients à mieux utiliser les logiciels et à améliorer leur efficacité et leurs opérations. Il demande une bonne connaissance de la conception des composants de construction et une capacité à bien communiquer avec les clients pour qu’ils tirent le maximum des solutions proposées. Ce poste inclut aussi un rôle de mentor auprès des autres membres de l’équipe de support technique.

Job Responsibilities & Requirements

  • Develop and maintain strong relationships with existing and potential customers, including larger regional customers with more complex needs.
  • Serve as the primary point of contact for software technical inquiries, and ownership of customer satisfaction and retention.
  • Provide software installation, training and technical support to MiTek customers, both on-site and virtually, for all MiTek software defined as Truss Design, Layout, Business Application, Production, and Reporting.
  • Research and resolve software issues submitted by customers.
  • Assist the sales team in identifying opportunities for upselling and cross‑selling additional software features or services.
  • Collaborate with Product Management and Software Development to document and correct software defects.
  • Act as a mentor to other members of the Regional Tech Support team
  • Modify reports generated from MiTek Management or MiTek Structure.
  • Submit reports in Salesforce providing a summary of items covered during each customer visit.
  • Lead in the development of training materials and procedures.

Responsabilités Principales

  • Créer et garder de bonnes relations avec les clients, y compris les grands clients régionaux.
  • Être le contact principal pour les questions techniques sur les logiciels, et assurer la satisfaction des clients.
  • Installer, former et aider les clients sur les logiciels MiTek (conception de fermes, plans, gestion, production, rapports), sur place ou à distance.
  • Trouver et résoudre les problèmes liés aux logiciels.
  • Travailler avec l’équipe des ventes pour proposer des options supplémentaires aux clients.
  • Aider à améliorer les logiciels avec les équipes de Gestion de Produit et Développement des logiciels.
  • Soutenir et guider les collègues du support technique.
  • Personnaliser des rapports générés par MiTek Management et MiTek Structure.
  • Écrire des comptes rendus de visites clients dans Salesforce.
  • Participer à la création de guides et de procédures de formations.
  • Qualifications

  • Diploma / Degree in Computer and Information Science, Civil, Construction or Architecture from a Canadian accredited institution preferred.
  • 6+ Years Working with MiTek software suite required
  • 6+ Years Work experience in the Component Manufacturing industry required
  • 3+ Years Proficient Knowledge of Microsoft SQL required
  • 4+ Years Experience in troubleshooting, information technology, truss design, carpentry or framing required
  • Equivalent combination of experience and education which clearly indicates the ability to perform the essential functions of the position may substitute on a year for year basis
  • Ability to read and understand prints and schematics
  • Able to use Microsoft Office Applications
  • Current registration in a relevant professional field (CET, P,Tech, P,Eng) preferred.
  • French or English / French bi‑lingual is an asset.
  • Qualifications

  • Diplôme ou formation en informatique, génie civil, construction ou architecture (un atout).
  • Expérience avec les logiciels MiTek (6 ans ou plus, un atout).
  • Expérience dans la fabrication de composants de construction (6 ans ou plus, un atout).
  • Bonne connaissance de Microsoft SQL (3 ans ou plus, un atout).
  • Expérience en dépannage, informatique, conception de fermes, menuiserie ou charpente (4 ans ou plus, un atout).
  • Une combinaison équivalente de formation et d’expérience peut être acceptée.
  • Capacité à lire et comprendre des plans et des schémas.
  • Maîtrise des logiciels Microsoft Office.
  • Être membre d’un ordre professionnel (OTPQ et OIQ) est un avantage.
  • Maîtrise du français ou bilinguisme anglais / français est un plus.
  • Soft Skills

  • Problem solving skills to trouble shoot problems or come up with alternate solutions. Must have strong communication and customer service skills. Need to be able to communicate effectively, both verbally and written, while assisting customers over the phone, email, or in person. Be willing to share information and have the ability to mentor associates to improve overall team performance.
  • Compétences interpersonnelles

  • Très bonnes capacités à résoudre des problèmes et à proposer des solutions.
  • Bonnes compétences en communication et en service client.
  • À l’aise pour communiquer clairement à l’oral et à l’écrit, en personne, par téléphone ou par courriel.
  • Esprit d’équipe et envie de partager ses connaissances.
  • Capacité à accompagner et soutenir les collègues pour améliorer le travail de l’équipe.
  • Additional Requirements

  • Valid drivers' license and proof of auto insurance required.
  • 80% Regional Travel (Expenses covered by MiTek)
  • Autres exigences

  • Permis de conduire valide et preuve d’assurance automobile requise.
  • Déplacements fréquents dans la région (environ 80% du temps), frais couverts par MiTek.
  • Physical Demands

  • This role is performed in an office environment where a computer, telephone and other office equipment are used as needed to perform the duties of the role. This role may need to access areas within the building that are undergoing renovations which may contain jobsite hazards. Occasionally this role will required to push, pull, bend, lift and move up to 25 lbs.
  • Exigences physiques

  • Ce poste s’exerce principalement dans un bureau, avec l’utilisation d’un ordinateur, d’un téléphone et d’autres équipements de bureau. Il peut parfois être nécessaire d’accéder à des zones en rénovation, où certains risques de chantier peuvent être présents. À l’occasion, le poste peut demander de pousser, tirer, se pencher, soulever et déplacer des charges allant jusqu’à 11 kg (25 lb).
  • Expected Salary Range

    $90,000 - $100,000

    EEO Statement

    We are an equal opportunity employer; and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, ethnicity, physical or mental disability, sex (including pregnancy, sexual orientation, gender identity or expression, or transgender status), age (40 and over), genetic information (including family medical history), veteran status, or any other protected characteristic.

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