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Support analyst Jobs in Duncan, BC

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Support analyst • duncan bc

Last updated: less than 1 hour ago

Member Solutions Advisor (Hybrid)

envision financialDuncan, BC, Canada
Full-time

We are currently seeking a Member Solutions Advisor to join our team.This is a hybrid role with the opportunity to work out of one of our offices in Duncan, Kelowna, Langley, Penticton or Victoria ... Show more

Nanny Wanted - Experienced Part Time Nanny Wanted In Duncan, Bc $20 25/Hr Apply Now!

canadian nanny caDuncan, British Columbia, Canada
CA$20.00 hourly
Part-time

Are you passionate about caring for infants and enjoy providing support to new parents? Our family in Duncan, British Columbia is seeking a reliable and nurturing nanny to help us care for our newb... Show more

Corporate Accountant II (Temporary 14 month contract)

envision financialDuncan, BC, Canada
Temporary

Temporary 14-month contract) to join our team.The Corporate Accountant is accountable to perform full cycle accounting functions, including journal entries and reconciliations, and reporting while ... Show more

Family Physician - Cowichan Collaborative Health (Cowichan PCN) 200-1827 (Permanent Family Practice)

Island HealthDuncan, BC, CA
Full-time +1

Cowichan Collaborative Health (CCH) is seeking a Family Physician.The CCH is a multi-disciplinary primary care clinic in the City of Duncan, BC with over square feet of customizable modern medical... Show more

RN/RPN Clinical Nurse Mentor

island healthDuncan, BC, CA
Full-time

Education, Training And Experience.Current practicing registration as a Registered Nurse or Registered Psychiatric Nurse with the BC College of Nurses and Midwives (BCCNM).Three (3) years recent, r... Show more

Community Support Worker

pacific coast community resourcesDuncan
CA$27.53–CA$31.57 hourly
Full-time
Quick Apply

COMMUNITY SUPPORT WORKER About the role As our Community Support Worker, you will work as part of a vibrant team to provide care and support to people living in staffed homes within their community... Show more

Clinical Dietitian

island healthDuncan, BC, CA
CA$43.23–CA$53.96 hourly
Full-time

Education, Training And Experience.Bachelor degree with major credits in Food and Nutrition from a Dietitians of Canada accredited university program, and completion of a Dietitians of Canada accre... Show more

Family Practice (200-1805) (Permanent Family Practice)

Island HealthDuncan, BC, CA
Full-time +1

We are a team of three practicing physicians seeking a Family Physician to join our vibrant, community-based primary care clinic.Provide comprehensive outpatient primary care, with optional inpatie... Show more

Paid Online Survey Participant - No Experience

clubshop usNorth Cowichan, British Columbia
Full-time

Discover The System Surveoo That’s Helping Newbies Earn Daily.Turn your free time into daily earnings by answering simple surveys.No product or tech skills needed.Join For Free And Start Earn... Show more

Settlement Reconciliation Administrator (Hybrid)

envision financialDuncan, BC, Canada
Full-time

We are currently seeking a Settlement Reconciliation Administrator to join our team.The Settlement Reconciliation Administrator completes Tru Cooperative Bank (Tru) banking system general ledger re... Show more

AI Engineer

envision financialDuncan, BC, Canada
Full-time

We are currently seeking an AI Engineer to join our team.The AI Engineer is responsible for designing, building, and delivering high‑quality AI technology solutions, including agentic AI applicatio... Show more

Assistant manager, restaurant

taco timeDuncan, BC, Canada
Full-time +1

College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years.Plan and organize daily operations.Determine type of services to be offered and implement operation... Show more

Data Entry Product Support - $45 per hour - No Experience

great lion canadaNorth Cowichan, British Columbia
CA$45.00 hourly
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Compliance Governance Manager (Hybrid)

envision financialDuncan, BC, Canada
Full-time

We are currently seeking a Compliance Governance Manager to join our team.Reporting to the Director, Compliance & Member Advocacy, the Compliance Governance Manager leads the operationalization of ... Show more

Family Practitioner, Slhexun sun’ts’a’ Clinic (200-1789) (Permanent Family Practice)

Island HealthDuncan, BC, CA
Full-time +2

Ts’ewulhtun Health Centre is seeking a.Slhexun sun’ts’a’ Clinic, located in the City of Duncan, British Columbia.In the Hul’q’umi’num Language, “Slhexun” means “Medicine” and “sun’ts’a” meaning “a ... Show more

Data Entry Product Support - No Experience

ocpaDuncan, British Columbia, CA
CA$25.00 hourly
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

Remote Support Representative - $21.50 / hour

Tim's FinancialDuncan, British Columbia
Remote
Full-time

Our Customer Experience team is a group of top performers who work in a highly collaborative setting to ensure advancement of our systems and delivery of the highest quality experience.Think of it ... Show more

Remote Inside Sales Representative – 2 years experience required

rogersNorth Cowichan, British Columbia
CA$111,360.00 yearly
Remote
Full-time

Rogers Business Sales Executive.CAD per year On Target Earnings (OTE), based on your performance.Current top performers are earning $215,000+ CAD per year as they are performing above expected stan... Show more

 • Promoted • New!

General Psychiatrist 200-1197 (Permanent Specialty)

islandhealthDuncan, BC, CA
CA$10.00 hourly
Full-time +1

The Cowichan Valley Department of Psychiatry of Vancouver Island Health Authority (Island Health) is seeking part-time and full-time General Psychiatrists interested in joining the Mental Health an... Show more

Pharmacist - Full Time

london drugsDuncan, BC, CA
CA$63.00 hourly
Full-time

We are seeking passionate, collaborative, and patient-focused individuals to join our team!.At London Drugs, you’re not just an employee—you’re family.That’s why we call ourselves a pharmacist-firs... Show more

Member Solutions Advisor (Hybrid)

Member Solutions Advisor (Hybrid)

envision financialDuncan, BC, Canada
30+ days ago
Job type
  • Full-time
Job description

We are currently seeking a Member Solutions Advisor to join our team. This is a hybrid role with the opportunity to work out of one of our offices in Duncan, Kelowna, Langley, Penticton or Victoria BC.

The Member Solutions Advisor works within our Member Advice Centre which is a dynamic contact center environment serving as the primary point of contact for current and prospective members through inbound and outbound phone, email, and live chat interactions. This role is responsible for delivering exceptional service by actively assessing member needs and life stage, providing tailored financial solutions, and connecting members with the appropriate advisor for specialized support. As the first line of support for inquiries, the Member Solutions Advisor plays a key role in ensuring a seamless, positive experience for every member.

Here’s what would be included as a part of your typical day

  • Member Service: Builds strong relationships with current and potential members; identifies member life stage cycle and provides financial advice to members or refers to appropriate advisor; works in partnership with the branch network in providing back up support for inbound calls.
  • Member Transactions: Processes a full range of member transactions including, but not limited to: opening personal or business accounts, debit/credit cards, deposits, overdraft protection, lines of credit, personal and/or investment loans (within assigned limits), and related insurance products.
  • Goals: Supports achievement of annual team and individual goals and objectives through proactive promotion of Tru Cooperative Bank (Tru) products and services, participation in campaigns, and actively seeking potential cross-sell and/or referral opportunities during interaction with members or potential members. Achieves established annual sales and referral targets.
  • Support: Performs a variety of administrative duties which may include, but not limited to: administration of estates, completion of loan applications, conducting credit investigations, assisting with loan interviews, and follow-up phone calls to members, as required.
  • Technical Support: Acts as multi-divisional support to technical support calls/emails, as required.

This position may be required to work evenings and weekends, on a rotating shift schedule.

Required Skills, Experience & Qualifications

  • College Trade or Tech School Diploma (2 years) in a related field or equivalent combination of education and experience
  • Must complete the internal Tru certification program specific to this role within the required timeframe
  • 2 years of retail banking experience in a sales/service-focused position, or equivalent required
  • Financial services, call centre, or customer support over the phone experience preferred
  • Demonstrated ability to identify needs and recommend products and services to members
  • Self-starter with ability to work independently and solve problems using common sense and sound judgment
  • Proven ability to plan, organize and prioritize workload
  • Proficient in computer software programs . Microsoft Office
  • Displays an understanding of risk and risk ownership by being able to demonstrate adherence to policies and procedures.

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