Supervisor Jobs in Banff, AB

What will be your daily

pursuit?

Lead an engaged and enthusiastic team at one of Canada’s most iconic attractions offering a best-in-class attraction experience for guests and staff.

What will your compensation be?

The wage for this position is $20.50/hour.

When does this adventure begin?

This job is posted as part of our seasonal hiring for Fall/Winter, 2025.

What perks can you expect?

• Work in a dynamic, culturally diverse team from around the globe
• Work experience in an iconic, unforgettable, and inspiring location
• Free access to Pursuit attractions for staff and family, send a friend at half the price!
• Discounted hotel stays under Pursuit’s lodging offerings, and discounted food & beverage and retail experiences
• The chance to work in an inclusive culture and make life-long friends
• Access to subsidized mental health and wellness resources
• Opportunities for career growth or future work at other Pursuit locations
• Access to one of the world’s most beautiful and iconic National Parks

What will you do in this job?

• Maintain and contribute to a safe and healthy workplace while enforcing all safety procedures

• Support, train, coach, encourage and ensure that each member of the team provides an interactive and professional guest experience, aiming above and beyond our guests’ expectations

• Cover front line roles and directly serve our guests.

• Contributes to the overall cleanliness of all gondola facilities particularly in the operations department areas

• Act in a manner so that every guest interaction is treated as an opportunity to “WOW” the guest, and that any guest complaints are resolved to the satisfaction of the guest

• Maintain friendly, professional relationships with all Pursuit employees

• Collaborate with Operations Manager and Operations Coordinator to coordinate staffing, training, and development

• Carries out duties as assigned by Operations Manager

What skills and experience do you need for this job?

• Guest service-oriented mindset and a passion for delivering memorable experiences

• Mature, energetic, dependable, and self-motivated, with strong organizational skills

• Proven history of safe work practices

• Strong customer service skills

• Demonstrates key leadership qualities

• Ability to reason, react, and listen with quick, thoughtful judgement, while remaining calm under pressure

• Lift operations experience an asset

• Computer knowledge and experience

• First Aid Training and Driver’s license an asset

• To honour our Always Honest policy all employees must consent to a criminal record check

What will your work environment be like?

• Beautiful. You’ll work in iconic, unforgettable and inspiring locations. You’ll see amazing scenery and wildlife. You’ll participate in team events – and fun!
• Independent. You’ll spend your days in and around National Parks
• Remote. Our home is filled with trees, lakes and blue-bird skies; rather than buildings, freeways and smog. Connect with friends around a bonfire instead of through WiFi
• Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) required
• Full time and part time positions available

This job description describes this role at a high level, but no document can anticipate every single task, issue or project that could come up. We work as a team and believe that we succeed together – these job duties may change based on the needs of the team and company as a whole.

To handle this job successfully, any person hired must be able to perform responsibilities as described. Pursuit will make any reasonable accommodation to help a person with disabilities perform their job. This job is based in Alberta, Canada. Relocation to the area and the legal ability to work in Canada is required.

EEO

Equal Employment Opportunity Information

Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, colour, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics.

Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in Canada to apply and join our inclusive team!