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Study abroad advisor Jobs in Kitchener, ON

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Study abroad advisor • kitchener on

Last updated: 4 hours ago

Bilingual French Customer Service Advisor

Hinduja Global SolutionsWaterloo, Ontario, Canada
Full-time

Bilingual French Customer Service Advisor.As a Bilingual French and English Customer Service Advisor, you'll have the ability to work in a collaborative and engaging environment with one goal, maki...Show more

Business Advisor - King & Ontario, Kitchener, ON

ScotiabankKitchener, ON, CA
Full-time

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.Our Business Advisors (BA) are customer-centric and able to connect with people in a relatable ...Show more

Tire Technician (Passenger Light Truck)

TirecraftWaterloo, ON, CA
Full-time
Quick Apply

Tire Technician (Passenger Light Truck) Bast Tirecraft, Waterloo ON Tirecraft is a proudly Canadian owned and operated expert in tires and automotive services.Tire technicians require technical exp...Show more

Associate Financial Advisor - Mutual Fund Investment Specialist

Royal City RecruitmentWaterloo Region, Ontario, Canada
Full-time

Mutual Fund Investment Specialist.This role may have an opportunity to specialize in one or more product areas such as life, group, and wealth with a primary focus on Mutual Funds.The Associate Fin...Show more

Sales Advisor

Mattamy HomesKitchener, Canada
Full-time +1

Multiple locations across the GTA(Durham,Halton,Peel,SimcoeCounty,Waterloo).Sales Department, GTA Sales & Marketing.When it comes to forward-thinking homebuilding and thoughtfully planned communiti...Show more

 • New!

Field Safety Advisor

Valard ConstructionWaterloo, ON, CA
Full-time
Quick Apply

Our Health, Safety & Environment group is currently growing and is looking to add a.Hamilton or Brantford area of Ontario.Reporting to the Regional Health & Safety Supervisor, the Safety Advisor pr...Show more

Beauty Advisor - Flex

SephoraKitchener, Canada
Full-time +1

The Boardwalk #2, Kitchener, ON N2N 0B1, Canada (CA).This position is for an existing, open vacancy.Sephora Canada’s welcoming every client with warmth, confidence, and a passion for all things bea...Show more

Insurance Advisor Life, Health & Wealth

0000050824 RBC Life Insurance CompanyKITCHENER, Ontario, Canada
Full-time

We are looking for self-motivated, highly driven and entrepreneurial individuals to join our Field Sales team at RBC Insurance.As an accredited Life, Health & Wealth Advisor (HLLQP/LLQP) you provid...Show more

Property and Casualty Claims Express Advisor

Curo Claims Services Inc.Waterloo, Ontario, Canada
Full-time

Property and Casualty Claims Express Advisor is responsible for serving the members and assisting claims team through investigation and settlement of minor auto and property claims.This includes es...Show more

Senior General Manager

215 Lexington RdWaterloo, ON
Full-time +1
Quick Apply

Aspira Hygate Waterloo Retirement Living.Rate of Pay: $96,655 - $120,819.This posting is for an existing vacancy.Join our compassionate and dynamic team as the Senior General Manager at Sienna Seni...Show more

Investment Advisor

0000050599 RBC Dominion Securities Inc.WATERLOO, Ontario, Canada
Full-time

Grow your business, your way – with RBC.As an Investment Advisor at RBC Dominion Securities, you can help your clients reach their goals, while we help you reach yours.Maybe you’ve dreamed of start...Show more

Financial Advisor

0000050007 Royal Bank of CanadaKITCHENER, Ontario, Canada
Full-time

As an RBC Financial Advisor, you attract, nurture, and grow relationships with our high-value personal and small business clients, by adding value in the moments that matter to them.You provide our...Show more

SUN LIFE FINANCIAL ADVISOR

Sun LifeWaterloo, Ontario
Full-time

Req#JR00034528 46 Kitchener Waterloo .Financial advisors love to build long-term relationships with people and help them plan financially for the various stages of life.They make an impact in their...Show more

Retail Sales Associates P/T – Conestoga Mall Waterloo

Brand MomentumWaterloo, Ontario, Canada
Part-time

With Chocolate – One Guest at a Time.At Lindt, we don't just sell chocolate, we create memorable moments.We're looking for a warm, polished, and customer-focused .If you have a passion for premium ...Show more

Investment Advisor

Royal Bank of Canada>WATERLOO, Canada
Full-time

Grow your business, your way – with RBC.As an Investment Advisor at RBC Dominion Securities, you can help your clients reach their goals, while we help you reach yours.Maybe you’ve dreamed of start...Show more

Curriculum Advisor (TVET Mining)

Cuso InternationalKitchener, Ontario
Permanent

This Volunteer Placement is located in:.Open to Canadian Citizens and Permanent Residents of Canada only.Cuso International is seeking a candidate who is enthusiastic about joining the Volunteering...Show more

Benefits Advisor - Work From Home

HMG CareersKitchener, Ontario
Remote
Full-time
Quick Apply

This full-time position offers flexible work hours and ample opportunities for advancement into management roles.You will work remotely to serve clients and offer valuable advice and protection to ...Show more

Spécialiste, Intégration et transition des conseillers en assurance

Company 1 - The Manufacturers Life Insurance CompanyWaterloo, Ontario
Full-time

The Advisor Insurance Onboarding & Transitions Specialist is a critical and multi‑functional role within Manulife’s Insurance business development organization.This role supports new advisors joini...Show more

Online Data Verification Technician (Work-at-Home)

FocusGroupPanelKitchener, Ontario, Canada
Remote
Part-time

Work From Home, Entry Level Data Entry Clerk As A Research Participant.We are looking for people who want to work remotely from home.You'll need an Internet connection and a mobile device or comput...Show more

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The cities near Kitchener, ON that boast the highest number of study abroad advisor jobs are:
Bilingual French Customer Service Advisor

Bilingual French Customer Service Advisor

Hinduja Global SolutionsWaterloo, Ontario, Canada
1 day ago
Job type
  • Full-time
Job description
Bilingual French Customer Service Advisor

Job Description:

As a Bilingual French and English Customer Service Advisor, you'll have the ability to work in a collaborative and engaging environment with one goal, making a positive impact on people's day! We'll train you to be an expert in your field, so you can confidently deliver an amazing customer experience. You'll field customer inquiries, identify the unique needs of each customer, match customers with products and services that meet their needs, exercise emotional intelligence, and improve the overall customer experience! So, what does a day in life for a Customer Service Advisor look like?

Key Responsibilities:
  • Communicate with customers through inbound calls, chats and emails that have questions about the products and services offered. Agents should be abreast with changing technology and procedures to be able to educate the customer of the value of the services provided, ways to optimize and maximize service usage and retain customer.
  • Identify customer needs through active listening to answer questions, assist with troubleshooting, or make product recommendations based on the customers' needs.
  • Troubleshoot and resolve product malfunctions that customers might have in a timely and effective manner using tools and techniques defined by the client.
  • Take a consultative approach with customers who are experiencing problems by owning the issue and resolution.
  • Assisting with product information, registrations, warranties, returns, questions regarding the websites, and reviewing promotions
  • Use multiple computer systems to research products, services, common problems and solutions offered. Document customer needs, interactions and outcomes in the appropriate tool or system, including additional request creation if issues cannot be resolved real time
  • Creating a "WOW" factor in every interaction through exceptional communication skills, taking ownership of the interaction and speed of service
  • Regular 1:1 coaching session with your supervisor to ensure you meet key performance indicators

What are we looking for?

So, what really makes a great Customer Service Advisor? Think of yourself as a product expert and problem solver that provides a consultative approach to issue resolution. If you're compassionate, energetic, bold, and want to work in a customer-centric role with an amazing opportunity to make an impact on people'slives, you'll love this role!

Education & Experience
  • You're at least 18 years of age
  • You must be physically able to work in the Waterloo, Ontario Office
  • You have a High School Diploma or equivalent
  • You have at least 6 months of customer service experience and you understand the value of coaching / feedback
  • You have experience writing emails
  • You have chat experience including messaging applications or online chat platforms

Skills & Abilities:
  • You have excellent Canadian French and English communication skills, both oral and written. Native C1 level.
  • You have experience troubleshooting issues and understand the importance of owning the resolution for the customer
  • Demonstrate a caring, supportive and friendly nature in every interaction with the upmost conOidence and urgency
  • You're results oriented and comfortable providing customers with recommendations and solutions
  • You have excellent time management skills

Working Conditions:
  • You can work between the hours of 9:00 AM and 6:00 PM EST Monday through Sunday but have some flexibility as business needs may change
  • You're computer savvy, comfortable sitting at a desk and working with multiple monitors
  • You're results oriented and comfortable providing customers with recommendations and solutions
  • You have excellent time management skills

Why Choose Us?

HGS is a global leader in customer experience management. With more than 18,000 employees spread across 9 countries, our mission is to make our clients more competitive by providing exceptional experiences. Powered by a people first philosophy and experience serving hundreds of the world's leading brands, HGS is the perfect place to build your future!

Plus, working with HGS comes with benefits like:
  • $24 hourly and overtime opportunities
  • Best in class medical, dental, vision benefits
  • Refer-A-Friend
  • Employee assistance programs
  • Flexible Schedule Options
  • Career advancement in a fast-growing organization
  • People focused environment where you'll make lifetime connections and friendships

HGS may use automated tools or AI-assisted technologies to screen applications and assess qualifications. We use AI technologies as part of our recruitment process to help standardize screening, reduce potential human bias, and improve the accuracy and fairness of our assessments. All automated results are reviewed by human decision-makers. If you have questions or wish to request human-only review of your application, please contact talk2us@teamhgs.com . Personal information is handled in accordance with applicable privacy laws.

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