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Last updated: 4 hours ago

Guest services agent - hotel

Best Western Plus Okotoks Inn & SuitesOkotoks, AB, Canada
Permanent, Full-timePermanent, Full-time

Heures de travail: 32 to 40 hours per week.No degree, certificate or diploma.Register arriving guests and assign rooms.Process group arrivals and departures.Take, cancel and change room reservation... Show more

Artificial Intelligence Applications Developer - Spanish Required

Cuso InternationalOkotoks, Alberta
PermanentPermanent

This Volunteer Placement is Located in:.Please submit a Spanish Resume and Statement of Interest.Open to Canadian Citizens and Permanent Residents of Canada only.Are you passionate about Artificial... Show more

 • Promoted

Summer Intern (Veterinary Student)

TELUS Agriculture & Consumer GoodsOkotoks, Alberta, Canada
Part-timePart-time

TELUS Agriculture & Consumer Goods (TAC) is a great place to work.You can see it in our team members.The diversity of the team and their unique contributions set us apart from the competition.O... Show more

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Guest services agent - hotel

Guest services agent - hotel

Best Western Plus Okotoks Inn & SuitesOkotoks, AB, Canada
6 days ago
Job type
  • Permanent, Full-time
Job description
  • Work Term: Permanent
  • Work Language: English
  • Hours: 32 to 40 hours per week
  • Education: No degree, certificate or diploma
  • Experience: No experience (will train)

Work setting

  • Hospitality industry
  • Hotel, motel, resort

Tasks

  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Process guests' departures, calculate charges and receive payments
  • Balance cash and complete balance sheets, cash reports and related forms
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Provide customer service

Computer and technology knowledge

  • Multi-line switchboard
  • Word processing software
  • Central reservation system (CRS)
  • Spreadsheet
  • Internet

Security and safety

  • Criminal record check

Transportation/travel information

  • Own transportation

Work conditions and physical capabilities

  • Attention to detail
  • Fast-paced environment
  • Standing for extended periods
  • Work under pressure

Personal suitability

  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Judgement
  • Organized
  • Reliability
  • Team player

Screening questions

  • Are you available for shift or on-call work?
  • Are you available to start on the date listed in the job posting?
  • Are you currently a student?
  • Do you have experience working in this field?

Employment terms options

  • Early morning
  • Evening
  • Shift
  • Flexible hours
  • Morning
  • Night

Employment terms options

  • On call
  • Day
  • Weekend

Health benefits

  • Dental plan
  • Health care plan

Other benefits

  • Free parking available
  • Learning/training paid by employer