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Job Title: Leasing Host- Residential
Primary Location: Nanaimo, BC
Job Status: Lease-Up, Part-Time, Hourly
Company Overview:
Pacific Cove Properties is a BC-owned and operated property management and development company providing rental accommodation to almost 3000 families and individuals in communities throughout British Columbia, including Metro Vancouver, the Fraser Valley, Vancouver Island, and the Okanagan.
Role Overview:
We are currently seeking a Leasing Host to join the leasing team of a new-build rental development in Nanaimo, British Columbia. This role requires an enthusiastic individual who will be the first point of reference in the building lobby for prospective and future tenants. You will greet prospective tenants, provide assistance and targeted information with the intention of creating a positive and memorable experience for all.
Support with purpose. Lease with precision.
Be part of a team turning a new Vancouver Island development into a thriving community, ensuring every detail supports a seamless leasing experience.
Key Responsibilities:
- Welcoming and offering hospitality to our visitors/prospective residents and registering them in as guests.
- Helping to establish rapport with our visitors/prospective residents, gathering information about their current living situation and what they are looking for in a residential rental accommodation.
- Providing expedient and professional responses to inbound communications from online rental advertisements.
- Helping to maintain standards throughout our rental offices and display suites as they relate to professionalism, cleanliness, and organization.
- Administrative duties including data entry and emailing daily reports.
- Documenting all prospective tenant interactions in appropriate database or software.
- Opening and closing of display suite, as needed.
- Distributing Rental Centre signage with balloons.
- Representing Pacific Cove Properties in a professional manner.
- Coordinate team appointment schedule and proactively follow up with prospects to schedule appointments.
Required Skillsets:
- Strong computer skills: confident in MS Word, MS Excel, and MS Outlook (CRM experience a bonus).
- Fluent in the English language, both written and verbal.
- Excellent organizational and time management skills.
- Excellent communication and customer service skills.
- Strong follow-up times.
- Exercising tact, diplomacy, and confidentiality at all times.
- Physically fit to be able to lift up to 25 lbs and climb stairs when necessary.
