Service manager Jobs in Etobicoke, ON
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Service manager • etobicoke on
Last updated: 1 day ago
Hamilton Kent is a leader in providing innovative sealing solutions for infrastructure applications.Our mission is to shape a better tomorrow by connecting communities through resilient and sustain...Show moreLast updated: 25 days ago
Location : Greater Toronto and Hamilton Area, Ontario, Canada.Seniority level : Mid-Senior level.Your role at a glance : As a Service Centre Manager, you will be able to have a hands‑on role in the da...Show moreLast updated: 12 days ago
Working as a Customer Service Manager at Walmart Canada is a great way to develop your skills in the retail industry.A Customer Service Manager coordinates front end operations to provide exception...Show moreLast updated: 30+ days ago
Truthfulness Fairness Value Loyalty.At Western Financial Group we take pride in being one of Canadas largest insurance brokers.
Our strength lies in our incredible team of over 2200 dedicated pro...Show moreLast updated: 30+ days ago
Genrep’s Service business.In doing so, the Business Development Manager, Service Sales will drive business development while simultaneously focusing on maximizing and extending existing Servi...Show moreLast updated: 30+ days ago
Hamilton Kent is a leader in providing innovative sealing solutions for infrastructure applications.Our mission is to shape a better tomorrow by connecting communities through resilient and sustain...Show moreLast updated: 30+ days ago
Service Delivery Manager (SDM).IT services for external clients from transition.Manage technical program (and project) deliverables via internal teams to include : infrastructure compute governance ...Show moreLast updated: 30+ days ago
Get AI‑powered advice on this job and more exclusive features.At Pythian, we are experts in strategic database and analytics services, driving digital transformation and operational excellence.Foun...Show moreLast updated: 25 days ago
At Flynn its not just a job its a career.We are seeking for a skilled and experienced.Key responsibilities include supervising a team of estimators / account managers office operations personnel and...Show moreLast updated: 30+ days ago
This position is responsible for managing all customer‑impacting incidents for the services provided by Equifax, analyzing and resolving incidents to minimize customer impact, and performing proact...Show moreLast updated: 30+ days ago
We are North America's leading security and facility services provider with approximately 300,000 service personnel.At Allied Universal(R), we pride ourselves on fostering a promote from within...Show moreLast updated: 30+ days ago
OnX is a leading technology solution provider that serves businesses, healthcare organizations, and government agencies across Canada.
OnX combines deep technical expertise with a full suite of flex...Show moreLast updated: 26 days ago
Are you a dynamic, high-energy Customer Service Manager with a passion for building something great? Do you thrive in a fast-paced environment where you can take charge, create structure, and make ...Show moreLast updated: 20 days ago
Strategic HR Business Partner | People & Culture Leader | Rotman MBA ‘27 Candidate | CHRP Candidate | Aligning People & Business Strategy for Growth.
The Service Manager is responsible for the compl...Show moreLast updated: 5 days ago
Service Manager – Truck & Bus Dealership (Mississauga).Bonus + Vehicle Allowance + Benefits + RRSP Match.An independently owned Truck and Bus dealership in Mississauga is adding a.This is...Show moreLast updated: 23 days ago
Permanent position - full-time.As a Branch Manager, you will be : .Responsible for supporting the business of Parts & Service sales to customers.
Managing Parts & Service sales and ensuring pr...Show moreLast updated: 17 days ago
Be a part of a revolutionary change.At Rothmans, Benson & Hedges Inc.RBH"), Philip Morris International’s subsidiary in Canada, we’ve chosen to do something incredible.
We’re totally transforming ou...Show moreLast updated: 1 day ago
At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through years of automotive repair ex...Show moreLast updated: 1 day ago
- Promoted
Customer Service Manager
Hamilton KentToronto, ON, CAFull-time
- Promoted
Service Center Manager
Belron Canada incToronto, ON, CAFull-time
- Promoted
Customer Service Manager
Walmart Canada CorpToronto, ON, CAFull-time
Insurance Service Manager
Western Financial GroupToronto, Ontario, CanadaFull-time
- Promoted
MANAGER, SERVICE SALES!!!
GENREP LTDHumbermede, ON, CanadaFull-time
Customer Service Manager
AliaxisToronto, Ontario, CanadaFull-time
Service Delivery Manager
OnXToronto, Ontario, CanadaFull-time
- Promoted
Service Delivery Manager
PythianMississauga, Peel Region, CAFull-time
- Promoted
Glazing Service Manager
Flynn Group of CompaniesMississauga, Ontario, CanadaFull-time
- Promoted
IT Service Manager
EquifaxToronto, ON, CAFull-time
- Promoted
Service Manager
Allied UniversalMississauga, ON, CanadaFull-time
- Promoted
Service Delivery Manager
CBTSToronto, ON, CAFull-time
Customer Service Manager
Randstad CanadaEtobicoke, Ontario, CAFull-time +1
Quick Apply
- Promoted
Service Manager
Maintain ItMississauga, Peel Region, CAFull-time
- Promoted
Service Manager
Rockstar MechanicsMississauga, ON, CanadaFull-time
- Promoted
Service Manager
BelcanMississauga, ON, CanadaFull-time +1
- Promoted
Service Manager IT
Philip Morris InternationalToronto, ON, CAFull-time
- Promoted
Automotive Service Manager
Midas MISSISSAUGA 9104Mississauga, Peel Region, CAFull-time
- Gatineau, QC (from $ 60,131 to $ 197,413 year)
- Dollard-Des Ormeaux, QC (from $ 52,000 to $ 195,604 year)
- Yarmouth, NS (from $ 62,189 to $ 194,483 year)
- Sainte-Marthe-sur-le-Lac, QC (from $ 58,171 to $ 194,081 year)
- Stony Plain, AB (from $ 81,900 to $ 193,822 year)
- Morinville, AB (from $ 58,500 to $ 193,711 year)
- Yellowknife, NT (from $ 69,000 to $ 193,174 year)
- Martensville, SK (from $ 178,963 to $ 193,006 year)
- Sainte-Anne-des-Plaines, QC (from $ 58,405 to $ 192,853 year)
- Sherbrooke, QC (from $ 82,216 to $ 192,303 year)
Customer Service Manager
Hamilton KentToronto, ON, CA25 days ago
Job type
- Full-time
Job descriptionMinimum 5 years of experience in customer service management within a manufacturing environment. Strong proficiency in SAP and Microsoft Office, especially Excel and PowerPoint. College diploma or university degree, or equivalent experience. Proven ability to lead teams through change and system implementations. Experience with service analytics and performance reporting. Collaborate & Influence : Build strong relationships and align cross‑functional teams. Customer Obsessed : Demonstrate a deep commitment to understanding and exceeding customer expectations. Improve & Innovate : Continuously seek better ways to work and deliver value. Willingness to Learn : Embrace change and pursue ongoing development. Think Strategically : Translate vision into actionable strategies that drive results.
Hamilton Kent is a leader in providing innovative sealing solutions for infrastructure applications. Our mission is to shape a better tomorrow by connecting communities through resilient and sustainable products. We are currently seeking a Customer Service Manager based in Etobicoke who will report directly to the Director of Sales and Marketing.
Job Summary
As the Customer Service Manager, you will lead a dynamic team of Customer Service Representatives (CSRs) to deliver a consistent, high-quality customer experience aligned with Hamilton Kent’s customer intimacy strategy. You will have the opportunity to shape service delivery, drive operational efficiency, and foster continuous improvement in a fast‑paced manufacturing environment. Your leadership will directly impact customer satisfaction and support our broader business goals.
Principal Responsibilities
- Lead, coach, and support a team of CSRs, fostering a collaborative and service‑oriented culture.
- Oversee onboarding and training, ensuring team members are equipped with product, system, and process knowledge.
- Champion transformation initiatives and SAP stabilization efforts.
- Resolve escalated customer issues related to orders, pricing, returns, and delivery.
- Collaborate with Sales to align on market conditions and customer needs.
- Monitor team performance using KPIs to drive accuracy, responsiveness, and satisfaction.
- Provide backup support during peak periods and prioritize urgent backlogs.
- Partner with IT and ERP teams to streamline order‑to‑cash processes.
- Analyze service metrics and provide regular performance updates to leadership.
- Own and administer SAP‑related processes including SOPs, backlog reviews, approvals, and master data updates.
Qualifications & Experience
Core Competencies
Accommodation Statement
Hamilton Kent is committed to providing accommodations for people with disabilities throughout the recruitment process. Upon request, we will work with qualified applicants to provide suitable accommodation in a manner that considers their accessibility needs. To request an accommodation, please contact HR at HR@hamiltonkent.com.
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