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Service desk technician Jobs in Montreal, QC

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Service desk technician • montreal qc

Last updated: 3 days ago

Bilingual (French & English) Level 1 IT Service Desk Support

CorGTAMontreal, Quebec, Canada
CA$25.00 hourly
Temporary

Role:  Bilingual (French & English) Level 1 IT Service Desk Support.Location: Montreal, QC - 4x per week in office.We have a great new opportunity to support one of our Law Services clients in ... Show more

Bilingual Service Desk Analyst

Astra North Infoteck Inc.Montreal, QC, ca
Full-time

Bilingual Service Desk Analyst.L1 Service Desk Agent Bilingual (English and French) – Infrastructure Services As an L1 Service Desk Agent specializing in infrastructure services, you will play a pi... Show more

Field Service Technician

Schneider ElectricMontréal, QC, CA
Full-time

Great people make Schneider Electric a great company.At Schneider Electric, our Field Service Representatives (FSRs) play a critical role in powering progress.They are problem solvers, innovators, ... Show more

Front Desk Receptionist (Remote)

Skillerszone LLCMontreal, Quebec, Canada
Remote
Full-time
Quick Apply

We are looking for a professional and friendly Front Desk Receptionist to join our team remotely.In this role, you will be responsible for managing communications, assisting customers, and ensuring... Show more

Field Service Technician

Sécheron Hasler GroupMontreal, QC, CA
Full-time
Quick Apply

Are you a technical enthusiast, a hand-on person who likes travelling and the world of after sales? Do you have experience with custom electro-mechanical solutions or a passion for the electrified ... Show more

Technicien de Service/Automatic Door Service Technician

Allegion Canada Access Inc.Montreal, QC
Full-time

Creating Peace of Mind by Pioneering Safety and Security.Technicien de Service - Stanley Access Technologies, Montreal, Quebec.Stanley Access Technologies est reconnu comme un leader de l'industrie... Show more

Help Desk Support Technician [#4923]

AlteoMontreal, QC, Canada
Permanent

Alteo is looking for a Help Desk Support Technician for a permanent position based in Montreal.You will provide user support / customer service on Company supported computer applications and platfo... Show more

service technician

Randstad CanadaSaint-Laurent, Quebec, CA
CA$33.00 hourly
Permanent
Quick Apply

Salary : $33 to $38 per hour depending on experience.Are you an expert passionate about solving technical problems, looking to propel your career within a stimulating environment? We are actively s... Show more

Field Service Technician (Automation) / Technicien(ne) de service sur chantier (Automatisation)

4782 Sandvik MIN, CNS - CanadaMontreal, QC, Canada
Full-time +1

Field Service Technician (Automation).Workplace Quebec / Nunavut / Ontario (subject to change).Schedule: 14-14 rotation (subject to change).At Sandvik, we offer you a world of opportunities.Our div... Show more

Service Desk Technician

LABUR, LLCMontreal ,  QC
CA$30.00 hourly
Full-time

We respectfully request that 3.LABUR is supporting a client in strengthening their end-user support capabilities through a critical Service Desk initiative.This engagement is focused on delivering ... Show more

Accounting Technician

Vaco by HighspringMontréal, QC, CA
Temporary

Our client is sourcing an Accounting Technician for a 3 month contract.High-volume accounts payable data entry.Processing invoices and managing vendor accounts.Vendor communication, including phone... Show more

 • Promoted

Service Technician

Reinhausen CanadaKanada, Brossard, Quebec
Full-time

For our location Brossard, Quebec we are looking for you as:.What challenges can you expect?.You will perform maintenance, servicing and repair of on-load tap-changers and transformers for power su... Show more

Service Technician - Evening - Montreal

PACCARSaint-Laurent, Québ, CA
Permanent

Title: Heavy Duty Vehicle Mechanic.Work Location: Kenworth Montreal (.Rte Transcanadienne, Saint-Laurent QC H4T1A5.Schedule: Monday to Friday, evening shift, 2:45 PM to 11:15 PM.Permanent position,... Show more

Dental technician

Montreal's expert dental laboratorySaint-Léonard, QC, Canada
Full-time +1

Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years.Fabricate and repair crowns, bridges or implants.Modify dental devices including full or... Show more

Service Desk Agent (Bilingual)

Artech LLCMONTREAL, QC
Full-time

Job Title: Service Desk Agent (Bilingual).As a System Administrator, you will be responsible for maintaining and supporting the IT infrastructure, ensuring efficient and uninterrupted operatio... Show more

Service Technician

Sani Marc IncBrossard, Quebec, Canada
Full-time +1

Emploi - Permanent Full-time -.Technician / Technical - maintenance / repair.Succursale: Brossard -Brossard Quebec J4Y 2P3.Reporting to the Technical Services Supervisor, you will have to travel to... Show more

Technicien de service chantier / Service Technician - Field

BrandtBrossard, CA
Full-time

Brandt est actuellement à la recherche d'un technicien de service chantier pour sa succursale de Brossard, QC.Ce poste est responsable de la réparation et de l’entretien de l&rs... Show more

Service Desk Specialist - 1575

S.i. SystemsMontreal
Full-time

Location: Fully remote; occasional onsite visits (downtown Toronto) required for equipment pickup or internet-related needs.Schedule: Monday–Friday, shifts between 8:00 AM–8:00 PM (7.Hourly Pay Ran... Show more

Desk Manager

Mega Kia BrossardBrossard, QC, Canada
CA$120,000.00 yearly
Full-time

DESK MANAGER JOB AT CITY FOR MEGA KIA BROSSARD.Passenger Car Driver's License.Insurance of medical and paramedical expenses. Show more

Bilingual (French & English) Level 1 IT Service Desk Support

Bilingual (French & English) Level 1 IT Service Desk Support

CorGTAMontreal, Quebec, Canada
26 days ago
Salary
CA$25.00 hourly
Job type
  • Temporary
Job description
Role: Bilingual (French & English) Level 1 IT Service Desk Support
Rates: Up to $25.00 p/h T4 / $33.00 p/h INC.
Structure: 12 Month contract
Location: Montreal, QC - 4x per week in office

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We have a great new opportunity to support one of our Law Services clients in a contract capacity!

Please see below for more information on the position and if interested apply with an updated resume aligned to the needs of the role.

Key Responsibilities
  • Serve as the first point of contact for all IT-related queries (hardware, software, printers, applications, licenses, etc.) via phone, email, or in person.
  • Provide desktop and application support at the first/second-line level with professionalism and efficiency.
  • Log and update all issues within the ticketing system in accordance with defined processes.
  • Escalate issues to Level 2 and Level 3 teams where appropriate.
  • Own and manage IT Level 1 incidents for assigned customers through to resolution.
  • Proactively identify process improvement opportunities and contribute to continuous improvement initiatives.
  • Participate in knowledge transfer, maintaining up-to-date documentation and knowledge base articles.

Required Experience & Skills

  • Previous experience providing Level 1 IT support in a busy, professional services or corporate environment (supporting 1,000+ users preferred).
  • Strong background in ticket management systems and/or call centre support.
  • Experience working with high-profile customers in demanding, time-sensitive situations.
  • Strong troubleshooting skills, with the ability to distinguish between needs vs. wants to deliver appropriate solutions.
  • Process-driven mindset with attention to detail and ability to follow tasks through to completion.
  • Excellent customer care and communication skills across all levels of the organization.

Technical Knowledge Needed for this role:

Candidates should have proven ability in supporting:
  • Microsoft Windows 10 or higher
  • Microsoft Office 365 suite
  • Mobile Device Management tools (Intune or equivalent)
  • Apple devices (Mac, iPhone, iPad)
  • Printing solutions (desktop & multifunction devices)
  • Active Directory
  • File transfer solutions
  • Document Management Systems (e.g., iManage or equivalent)
  • Client Management Systems (CMS)
  • Time recording applications
  • Encryption and security software
  • Dictation and transcription tools
  • Remote access tools (VPN, Terminal Services, TeamViewer, etc.)
  • Multi-factor authentication tools (e.g., Microsoft Authenticator)

Certifications (Preferred)

  • ITIL certification
  • Microsoft certifications

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CorGTA is an equal opportunity employer, please apply with an updated resume and ensure the required skills you are able to speak to for this position are included.

For more roles like this please go to www.corgta.com/find-a-job/