Senior devops engineer • brossard qc
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Reports To: Head of PreSales
About ChapsVision
ChapsVision is a global leader in Agentic AI and data solutions, helping organizations transform how they access, understand, and act on information. As organizations move toward an agentic future, ChapsVision enables AI agents that augment human capabilities, facilitate application creation without coding, and execute complex tasks to unlock new levels of productivity and innovation.
Trusted by more than 2,000 customers across 40 countries, ChapsVision delivers industry-specific solutions through its flagship platforms: ArgonOS, Sinequa, and Chaps Agents.
ArgonOS is ChapsVision’s enterprise AI and data platform designed to unify fragmented information, accelerate decision-making, and power intelligent workflows through advanced analytics, knowledge management, AI, and agentic capabilities.
About the Role
We are seeking a PreSales Engineer to support the growth of ArgonOS across North America.
This role sits at the intersection of enterprise AI, data platforms, technical consulting, and customer strategy. You will partner closely with Sales, Product, and prospective customers to understand complex business challenges and demonstrate how ArgonOS can transform fragmented data into actionable intelligence.
The ideal candidate is equally comfortable discussing architecture with technical teams, presenting business value to executives, and building compelling demonstrations tailored to customer environments.
As ArgonOS continues expanding in North America, this role offers the opportunity to help shape go-to-market strategy, customer engagement approaches, and technical positioning in a rapidly evolving AI landscape.
What You Will Do
Customer Discovery & Technical Consultation
Partner with Account Executives to understand customer business challenges, technical environments, and strategic priorities
Lead technical discovery sessions with stakeholders ranging from engineers to executive leadership
Translate complex customer requirements into tailored AI and data platform solutions
Solution Demonstrations & Technical Storytelling
Design and deliver compelling demonstrations showcasing ArgonOS capabilities and business value
Build customized proof-of-concepts (POCs), prototypes, and technical presentations aligned with customer use cases
Clearly communicate complex AI, data, and platform concepts to both technical and non-technical audiences
Technical Architecture & Solution Design
Advise customers on deployment strategies, integrations, and architecture considerations
Support discussions involving APIs, cloud environments, enterprise systems, and data ecosystems
Partner with Product and Engineering teams to provide customer feedback and influence future platform direction
Cross-Functional Collaboration
Work closely with Product, Engineering, and Commercial teams to refine technical messaging and improve customer outcomes
Contribute to demo assets, technical documentation, and enablement materials
Support strategic opportunities and help establish ArgonOS within the North American market
Qualifications
8+ years of experience in PreSales Engineering, Sales Engineering, Technical Consulting, or related customer-facing technical roles
Experience supporting enterprise AI software, RAG platforms, analytics solutions, or data products
Strong understanding of APIs, cloud environments, enterprise architectures, and integrations
Ability to communicate complex technical concepts to both technical and executive audiences
Experience designing demonstrations, proof-of-concepts, or technical presentations for customers
Experience operating in high-growth or rapidly evolving technology environments
Experience supporting customers in industries such as manufacturing, government, financial services, healthcare, or regulated sectors
Excellent communication and presentation skills with a consultative mindset
What Success Looks Like
Build trusted relationships with customers and become a strategic technical advisor
Deliver compelling demonstrations that clearly connect technology capabilities to business outcomes
Support successful proof-of-concepts and contribute to revenue growth in North America
Help establish ArgonOS as a leading enterprise AI and data platform in the region
Why Join Us
Work at the forefront of enterprise AI and agentic technologies
Shape the growth of an emerging platform within the North American market
Partner with global teams across Product, Engineering, and Commercial functions
Engage with complex enterprise environments and high-impact transformation initiatives
Join a rapidly growing international organization helping define the future of AI-powered decision intelligence
Working Conditions
Hybrid role based in New York, NY (preferred)
Remote: US
Travel required to support customer meetings, strategic opportunities, demonstrations, and industry events
Compensation
The annual compensation for this role ranges from $135,000 to $175,000 base, depending on experience.
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*We are currently unable to consider candidates who require, or will require in the future, sponsorship for work authorization. Applicants must be authorized to work in the US/Canada on a permanent and ongoing basis without the need for current or future employer-sponsored work authorization.
