Sales trainer Jobs in Burlington, ON

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.

L3Harris is the Trusted Disruptor in defense tech. With customers’ mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.

IPC and Technical Trainer

Reference #34981

Waterdown, Ontario

Employment: Full Time Permanent

Shift: Dayshift

Primary Responsibilities

This role is primarily for an IPC training facilitator.

The primary responsibilities are below:

Design

• Design and develop instructional materials to support IPC training as required to better support future training and capacity requirements including but not limited to e-learning, micro-learning, instructor-led training

Facilitation:

• Lead and facilitate IPC-certified solder training by communicating technical requirements clearly and respectfully to all trainees
• Interact with trainees, and deliver training to employees at our current location in Waterdown in all departments that require it as per our business needs
• Enforce standards and ensure training content aligns with current IPC standards and revisions
• Adapt instruction to different skill levels while maintaining certification integrity

Evaluation and Competency Assessment:

• Assess participant competency through practical soldering evaluations:Verify workmanship meets applicable IPC acceptability criteria & document results and provide constructive, documented feedback on performance gaps

Certification Administration & Records:

• Support organizational training administration via scheduling, coordinating, training history and certifications

Standards Interpretation& Guidance:

• Clarify acceptability vs. defect vs. process indicator
• Act as a subject matter expert for:Quality, Manufacturing, and Engineering
• Escalate ambiguities or deviations appropriately

Process Support & Continuous Improvement:

• Observe soldering processes and identify training-related deficiencies
• Recommend improvements to:Soldering techniques, Materials handling, and work instructions
• Support root-cause analysis related to soldering defects

Audit & Customer Support:

• Support internal and external audits, customer reviews or quality investigations involving IPC compliance
• Provide evidence of:Certified Personnel, Training effectiveness, and Compliance to workmanship standards

Safety & ESD Awareness:

• Reinforce safe soldering practices, including:Thermal safety, Fume awareness, and ESD controls
• Ensure training covers all current applicable safety and ESD requirements

Professional Development & Currency:

• Maintain own IPC Trainer/Facilitator certification
• Stay current with IPC standard revisions & industry best practices

Secondary Responsibilities

In addition to being an IPC training facilitator the secondary responsibilities of this role will be a training facilitator for the production floor as well as other duties as time allows.

The secondary responsibilities are listed below:

Analysis:

• Consult with subject matter experts to extract job task knowledge and skill requirements to support training requirements

Research:

• Research internal product & develop technical summaries (training aids / performance support)
• Research / benchmark best practices for instructional methodologies and evaluation methods

Performance consulting:

• Determine when training will be an effective part of a solution to drive business results, and partner with stakeholders to support business solutions

Facilitation:

• Support & execute training activities including Structured-on-the-Job (SOJT), Functional and Technical Skills development, and Compliance and Mandatory training requirements
• Responsible for delivering training material to targeted areas using blended learning solutions

Design

• Design curricula to meet regulatory and organization requirements for targeted areas
• Design and develop instructional materials to support a variety of learning transfer modalities including but not limited to e-learning, micro-learning, instructor-led training

Technical Support:

• Stay connected to factory team & maintain product knowledge / proficiency via hands-on

Continuous Improvement:

• Participate in training function continuous improvement activities for the business unit

Required Capabilities

• Strong communication skills with proven track record of distilling complex concepts into simple form
• Excellent interpersonal, collaboration and relationship management skills
• Ability to influence without authority and gain buy-in for new ideas and approaches
• Knowledge of compliance standards and practices in relation to manufacturing
• Ability to manage multiple priorities, with independent and proactive work habits
• Solid capability using Microsoft Office tools with emphasis on PowerPoint, Word, Excel
• Multiple IPC certifications
• Experience in quality assurance function
• Experience working in a technical capacity in a manufacturing environment
• Leadership and / or project management experience
• Knowledge of adult training principles, instructional methods/techniques
• Experience in an AS9100 or similar regulatory environment

Education and Experience

• College diploma / University degree in technical, technology or engineering program (required)
• Minimum of 1 professional trainer’s credential for IPC (IPC 7711/7721 (required))

*This posting is for a current vacancy. In the province of Ontario, Canada, the pay range for this position will be $60,000 to $100,000

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At L3Harris, we foster an inclusive and equitable workplace. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. For applicants with disabilities, we will provide you with accommodation so that you have what you need in order to be at your best.

L3Harris performs background checks prior to employment as all applicants must be eligible for registration with the Controlled Goods Program and obtain and maintain a positive security assessment. Some positions may require a government of Canada “Reliability” status and/or Level 2 (Secret) security clearance. In addition, L3Harris performs pre-employment substance abuse testing where required.