Which cities near Hamilton, ON have the most qa manager job openings?

The cities near Hamilton, ON that boast the highest number of qa manager jobs are: Toronto Mississauga Brampton Kitchener Oakville Burlington St. Catharines Cambridge Guelph Waterloo

Which cities near Hamilton, ON have the most job openings?

The 10 cities near Hamilton, ON that have the most job openings are: Toronto Mississauga Brampton Kitchener Oakville Burlington St. Catharines Cambridge Guelph Waterloo

What are the most popular job searches in Hamilton, ON?

The 10 most popular job searches in Hamilton, ON are: city general labor general laborer hhs amazon work from home customer service nurse rn registered nurse

Which cities in Canada offer the highest salaries for qa manager jobs?

The top 10 cities are: Fort St. John, BC ( from $ 113,561 to $ 175,500 year ) Sault Ste. Marie, ON ( from $ 90,000 to $ 157,839 year ) Winnipeg, MB ( from $ 80,631 to $ 157,350 year ) Edmonton, AB ( from $ 80,125 to $ 156,750 year ) Bradford West Gwillimbury, ON ( from $ 103,750 to $ 153,486 year ) Quinte West, ON ( from $ 103,750 to $ 153,486 year ) Toronto, ON ( from $ 95,625 to $ 152,693 year ) Old toronto, ON ( from $ 97,500 to $ 152,392 year ) Quebec City, QC ( from $ 97,500 to $ 151,429 year ) Montreal, QC ( from $ 97,500 to $ 151,343 year )

Qa manager Jobs in Hamilton, ON

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Qa manager • hamilton on

Last updated: 2 days ago

Call Center & Contact Center Professionals

Hire Resolve.comHamilton, ON, CA

Full-time

Quick Apply

Hire Resolve is assisting call centre and contact centre organisations in hiring experienced call centre professionals.WFM), customer experience (CX), and performance optimisation—with.Senior Manag... Show more

Relationship Manager/Senior Relationship Manager

MeridianHamilton, ON L8NB9, CAN

Full-time

At Meridian, our aspiration is to integrate our purpose into everything we do for people, the planet, and communities.We believe that our greatest opportunity is to create opportunity and meet peop... Show more

Restaurant manager

Indian SpiceHamilton, ON, Canada

Permanent

Analyze budget to boost and maintain the restaurant's profits.Plan and organize daily operations.Balance cash and complete balance sheets, cash reports and related forms.Organize and maintain inven... Show more

Salon Manager

First Choice HaircuttersHamilton, Ontario, CA

Full-time

If you’re looking for an opportunity to #UnleashYourPotential as a leader and Salon Manager, you’ve come to the right place.Leading with style, kindness, compassion, and care puts you a cut above t... Show more

Account Manager

DGAStoney Creek, CA

Full-time

Account Manager – Commercial Lines (Transportation Focus).Are you driven to deliver exceptional client service and thrive in a fast-paced insurance environment? My client is looking for a proactive... Show more

Project Manager

Hunter AmenitiesBurlington, Burlington, ON, CA

Full-time +1

Hunter Amenities is one of the world’s largest manufacturers of Guest Amenities with years of experience in the global market.We are a highly entrepreneurial, professional, and driven organization ... Show more

Salon Manager

Regis CorporateStoney Creek, Ontario, CA

Full-time

Project Manager

MHB GroupHamilton, ON

Full-time

Do you want to work for a highly regarded leader in the construction industry on unique and exciting projects in Hamilton.Project Manager, in civil construction or similar industries .Project Manag... Show more

Project Manager-Equipment

Trane TechnologiesHamilton, Ontario, Canada

Full-time

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet ... Show more

Branch Manager

easyfinancialHamilton, Ontario, Canada

Full-time

Join easyfinancial, the consumer lending driver behind goeasy’s rapid growth.We’ve earned prestigious accolades including being named one of .Canada’s Top Growing Companies... Show more

Junior QA Engineer

Evertz Microsystems LimitedBurlington, ON, ON, CA

Full-time

Quick Apply

The QA Engineer will maintain and execute the QA test suite, ensuring all releases meet customer standards and specifications.This role includes validating bug fixes with developers, performing pee... Show more

General Manager

Wendy'sBurlington, ON, CA

Full-time

In this role, you will provide coaching to the team and creating and supporting a fun, inviting work environment where the team feels respected and valued.You will know how to identify 5-Star talen... Show more

Store Manager

ArdeneBurlington, ON, Canada

Full-time

Want to be part of an amazing team? If you’re a vibrant and highly motivated leader with an interest in fashion retail – we want to hear from you.District Supervisor to oversee all store operations... Show more

Compounding Manager

Hunter Amenities InternationalBurlington, Ontario, Canada

Full-time

Hunter Amenities is one of the world’s largest manufacturers of Personal Care Amenities with over 40 years of experience in the global market.We are a highly entrepreneurial, professional, and driv... Show more

Account Manager

Randstad CanadaAncaster, Ontario, CA

Full-time +1

Quick Apply

Are you an experienced Account Manager with a background in the steel industry? A prominent Canadian-owned company in the Ancaster area is seeking a permanent, full-time Account Manager to join the... Show more

QA Analyst

L3Harris TechnologiesWaterdown, Ontario

Full-time

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do.Our employees are unified in a shared dedication to our customers’ mission and quest ... Show more

Manufacturing Manager

Universal Precision TechnologyStoney Creek, ON

Full-time

Manage, coach and mentor a team of 50+ employees.Bachelor’s degree in production management, business administration, or mechanical engineering.Leadership, interpersonal, problem-solving and commun... Show more

Purchasing Manager

TreowGroup RecruitmentHamilton, ON, Canada

Full-time

TreowGroup Recruitment partners with small to mid-sized food and beverage manufacturers across Ontario.We are currently building a network of experienced .Purchasing and Procurement professionals.I... Show more

QA Receiver

Radwell InternationalStoney Creek, ON, CA

Full-time

The QA Receiving Associate is primarily responsible for the accurate processing, receipt, and web listing of all products, large and small, on incoming purchase orders and blind bids.Processing and... Show more

Call Center & Contact Center Professionals

Hire Resolve.comHamilton, ON, CA

30+ days ago

Job type

Full-time

Quick Apply

Job description

Hire Resolve is assisting call centre and contact centre organisations in hiring experienced call centre professionals for multiple mid–senior opportunities across customer operations, service delivery, sales performance, and contact centre leadership. This is a multi-role opportunity spanning operations management, team leadership, quality assurance, training, workforce management (WFM), customer experience (CX), and performance optimisation—with progression toward senior leadership roles (Senior Manager, Head of Contact Centre, and Director-level positions).

Key Responsibilities

Lead and optimise day-to-day contact centre operations across voice, email, chat, and digital channels
Manage team leaders/supervisors and drive performance through coaching, KPIs, and structured scorecards
Improve customer experience outcomes (CSAT, NPS, first contact resolution) while balancing efficiency and service levels
Partner with WFM to manage forecasting, scheduling, real-time adherence, occupancy, and capacity planning
Implement QA frameworks, calibration routines, and root-cause analysis to improve consistency and compliance
Oversee onboarding, training, and knowledge management to maintain service readiness and quality standards
Deliver performance reporting (AHT, ASA, abandonment, conversion, complaints, attrition) with actionable improvement plans
Support contact centre technology adoption (CRM, CCaaS/telephony platforms, diallers, QA tools, analytics/BI reporting)
Ensure appropriate privacy and data-handling practices aligned with PIPEDA (and provincial equivalents where applicable)
Promote a safe workplace aligned with applicable health and safety expectations (province/territory dependent)

Requirements

Education/qualifications: Secondary school completion typically required; college diploma or bachelor’s degree (Business, Communications, Operations, Analytics, or related) is an asset. Equivalent experience is considered
Experience: Typically 6–12+ years in call centre/contact centre environments, including 3–6+ years in leadership or specialist ownership (Team Lead, Contact Centre Manager, Operations Manager, WFM/QA/Training Manager, Senior Manager)
Core capabilities:

People leadership, coaching, performance management, and change delivery
KPI-led operations management and continuous improvement (Lean/Six Sigma exposure is beneficial)
WFM fundamentals (forecasting, scheduling, real-time management, adherence)
Quality assurance, training design, escalation/complaints management, and CX improvement
Strong stakeholder management across Operations, IT, Compliance, Sales, and HR

Systems/tools (varies by role): CRM and case management (e.g., Salesforce, Zendesk, ServiceNow), CCaaS/telephony platforms, diallers, WFM tools, QA platforms, and reporting (Excel/Google Sheets; BI tools)

Benefits

Extended Healthcare Plan (Medical, Disability, Dental & Vision)
RPP - Group RRSP
Group Life - AD&D - Critical Illness Insurance
Paid Time Off Benefits
Training & Development