What are the most popular job searches in Brossard, QC?

The 10 most popular job searches in Brossard, QC are: amazon work from home daycare online government data entry canada post high paying freelance summer

Which cities in Canada offer the highest salaries for qa jobs?

The top 10 cities are: Terrebonne, QC ( from $ 52,500 to $ 176,998 year ) Port Moody, BC ( from $ 48,215 to $ 172,500 year ) Brossard, QC ( from $ 81,000 to $ 170,045 year ) Sault Ste. Marie, ON ( from $ 89,850 to $ 166,725 year ) Sioux Lookout, ON ( from $ 37,172 to $ 158,494 year ) Peterborough, ON ( from $ 66,282 to $ 153,835 year ) Cambridge, ON ( from $ 80,000 to $ 151,027 year ) Prince Edward, ON ( from $ 73,274 to $ 150,405 year ) Halifax, NS ( from $ 84,000 to $ 150,150 year ) Newmarket, ON ( from $ 55,000 to $ 149,573 year )

Qa Jobs in Brossard, QC

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Qa • brossard qc

Last updated: 6 hours ago

AI SUPPORT ANALYST – GENERATIVE AI, M365 & TECHNICAL SUPPORT

Astra North Infoteck Inc.Montreal, QC, ca

Quick Apply

AI SUPPORT ANALYST – GENERATIVE AI, M365 & TECHNICAL SUPPORT.AI Support Analyst to act as the front line for end-user AI, answering user questions across the firm's AI portfolio and capturing e... Show more

Spécialiste Qualité (QA)

IT UNLOCK CONSULTING INC.Montréal, QC, ca

IT Unlock (ITU) est n expert en intelligence artificielle et transformation numérique.Nous offrons des solutions sur mesure, allant de l’intégration de l’IA à la modernisation des ERP et CRM, en pa... Show more

Auditeur QA SR, Sr. QA Auditor

IQVIAMontreal

Full-time

Planifier et réaliser des audits indépendants afin d'évaluer la conformité aux règlements, aux lignes directrices et aux procédures opérationnelles.Préparer et diffuser des rapports de constatation... Show more

Développeur.euse QA - Automatisation

TurbulentMontréal, Quebec, Canada

Dans ce poste, vous serez appelé.ZoneCEC, un produit numérique en éducation distribué via une vaste plateforme web & mobile, actuellement utilisé dans près de 70 % des écoles au Québec.L'équipe, co... Show more

Technicien AQ en Test & Validation | QA Test & Validation Technician

SPARK Microsystems International IncMontreal, Quebec, Canada

Full-time

SPARK Microsystems recherche un technicien junior en Technologie du génie électrique ou électronique (ou similaire) nouvellement gradué, pour effectuer des tests en validation de notre technologie ... Show more

DTC Funnel Specialist

KittySpoutMontreal, QC, CA

CA$4,000.00–CA$6,000.00 monthly

Remote

Full-time

Quick Apply

KittySpout / DoggySpout is looking for a hands-on.You will own every conversion test across our site, landing pages, paid-acquisition funnels, on-site offers and post-purchase upsells.This is an al... Show more

Analyste fonctionnel QA / Tests

TEHORAMontreal, QC, CA

Full-time

Quick Apply

TEHORA est présentement à la recherche d’.Analyste fonctionnel QA / Tests.Sans être exhaustifs, voici les services et livrables que devra fournir la personne retenue :.Élaborer et exécuter les plan... Show more

QA Tester | Multiplayer FPS

Ironbelly StudiosMontréal, Québec, Canada

This Isn't Just Another QA Role.Join 20+ industry veterans (300+ delivered projects) building the FPS that's rewriting gaming's rules.We're creating tournament-grade multiplayer systems where playe... Show more

Coordonnatrice ou coordonnateur des essais - Analyste QA

Solution SFTMontreal, QC, CA

Quick Apply

Solution SFT cherche un (e) Coordonnatrice ou coordonnateur des essais.Élaborer la stratégie d’essais, les plans d’essais ainsi que les cas d'essais à partir des spécifications fonctionnelles ... Show more

Testeur·euse QA Japonais·e / Japanese QA Tester

Altagram GroupMontréal, CA

Part-time

UN PROGRÈS DE NIVEAU ET UNE NOUVELLE AVENTURE EN VUE !.Altagram Canada est un studio de test pour jeux vidéo.Nous recevons des jeux inédits de la part de nos clients et nous nous assurons qu’ils so... Show more

Senior QA Load and Performance Testing

CGIMontreal

Full-time

As part of a strategic legacy platform modernization program toward modern Java / Spring Boot architecture, we are seeking a Senior Consultant specialized in Load & Performance testing and JMeter s... Show more

Coordonnateur de services d'ingénieries

Synectiq Inc.Longueuil, Quebec, Canada, J4K 5G7

Quick Apply

Synectiq a été fondée en 2022 dans l’objectif de fournir des services de gestion de projets aux entreprises de l’industrie minière pour qu’elles puissent bénéficier de l’expertise de notre équipe e... Show more

Lead QA

DELANMontréal, QC, ca

Le Lead QA sera responsable de structurer, implanter et améliorer en continu les pratiques d’assurance qualité au sein de l’organisation.Mettre en place et structurer les processus QA à partir d’un... Show more

Polish QA Proofreader

Keywords StudiosMontreal, QC, CA

Permanent, Full-time

Quick Apply

USE YOUR LINGUISTIC SKILLS IN AN EXCITING AND MULTICULTURAL ENVIRONMENT!.Keywords Studios Montreal is looking for Polish speakers to join our Video Games Proofreaders team.Proofreading texts and vi... Show more

Business Development Manager (BDM) | MTL/ Canada- All Services

SideMontreal, QC, CA

Full-time

Quick Apply

We are looking for an experienced Business Development Manager to drive growth across Side's full portfolio of video game development and production services in North America.This is a broad commer... Show more

Data Valuation Analyst

MaarutMontreal /Levis, QC, ca

The CDAC project integrates data from several wealth management systems and the new group insurance system into an Azure cloud environment, then makes it available to business units through a Power... Show more

Development QA Tester | Testeur QA en développement

NBCUniversalMontreal, Quebec, Canada

Full-time

The Development QA Tester partners directly with designers, engineers, and artists to test features throughout the development cycle.You’ll validate functionality, identify issues early, analyze ro... Show more

Call Center & Contact Center Professionals

Hire Resolve.comMontreal, QC, CA

Full-time

Quick Apply

Hire Resolve is assisting call centre and contact centre organisations in hiring experienced call centre professionals.WFM), customer experience (CX), and performance optimisation—with.Senior Manag... Show more

AI SUPPORT ANALYST – GENERATIVE AI, M365 & TECHNICAL SUPPORT

Astra North Infoteck Inc.Montreal, QC, ca

9 days ago

Job type

Quick Apply

Job description

Job Description

AI SUPPORT ANALYST – GENERATIVE AI, M365 & TECHNICAL SUPPORT

ROLE SUMMARY

We are seeking a Level 2.5 AI Support Analyst to act as the front line for end-user AI, answering user questions across the firm's AI portfolio and capturing every query in a structured way. You will resolve what you can, escalate what you cannot, and document each interaction so that the knowledge feeds a future AI support agent. Each analyst maintains broad coverage of the full portfolio while owning one product as point of contact.

KEY RESPONSIBILITIES

Answer all user questions across channels — helpdesk tickets, support channels, email, and direct queries — for the full AI portfolio.
Document every query and resolution in a consistent, structured format to build the knowledge base and feed the future AI support agent.
Resolve common and intermediate issues at first contact; escalate complex engineering issues to Level 3 with clear, complete context.
Assist Level 3 engineering and QA testers — reproduce issues, gather evidence, and validate fixes.
Own one AI product as point of contact (POC) while maintaining working knowledge of the full portfolio; provide cover for the partner location.
Maintain and improve self-help content, FAQs, and how-to guidance for end users.
Support a clean handover of open items between locations at shift change.

QUALIFICATIONS & EXPERIENCE

Good years of experience in a technical support, service desk, or application-support role in an enterprise environment.
Familiarity with M365 and a strong interest in AI products; ability to learn new AI tools quickly.
Experience using ticketing and knowledge tools (e.g., ServiceNow, Jira/Confluence).
Strong verbal and written communication skills, high comfort with end-user engagement, and ability to listen patiently.
Experience reading and writing technical documentation.
Experience mentoring teammates and colleagues, strong knowledge-sharing habits, and a history of team development.
For Montreal, bilingual English/French is an asset.

CORE SKILLS

Self-starter, self-directed, team player, with collaboration and handover across locations.
Strong communicator with customer-focused troubleshooting and triage across multiple channels.
Technical writing experience, disciplined and structured documentation, and query capture.
Mentorship and technical knowledge transfer both upstream and downstream.
Knowledge of ITIL and escalation, with complete context provided to Level 3 and QA.
Quick learner, keen to stay on top of the fast-moving AI environment and current on products and features.

Requirements
Salesforce