Patient services representative Jobs in Mississauga, ON

Introduction to role :

Are you ready to make a difference in the world of patient services As a Partner in Patient Services Data & Reporting youll be at the heart of driving excellence in data analytics and reporting for the North America Patient Services organization. Collaborate with Field Reimbursement Managers Patient Access and Patient Operations teams to deliver timely insights that support business operations and enhance patient outcomes. Your technical expertise in business intelligence solutions will be pivotal in managing ad-hoc analytics requests designing PowerBI dashboards and ensuring high data quality standards. Join us in shaping data-driven decision-making across Patient Services!

Accountabilities :

Daily Analytics Support : Be the go-to data and analytics partner for Field Reimbursement Managers Patient Access and Patient Operations teams responding to daily requests and supporting operational excellence.

Ad-hoc Analytics & Reporting : Manage and deliver tailored ad-hoc analytics insights and reporting to meet evolving business needs empowering stakeholders with the data they need for informed decisions.

Analytics Solution Design : Design develop and deploy advanced analytics solutions and dashboards using PowerBI to foster a self-service reporting culture.

Technical Expertise : Utilize your deep knowledge of PowerBI SQL and other BI tools to build schematic models and scalable reporting solutions.

Data Quality Management : Monitor and improve data quality for all Patient Services reporting proactively addressing issues impacting accuracy and timeliness.

Stakeholder Partnership : Collaborate with business teams IT and analytics colleagues to translate frontline business requirements into effective data solutions.

Process & Best Practice Champion : Implement best practices in data modeling BI development and reporting automation to enhance efficiency.

Continuous Improvement : Identify opportunities to optimize reporting workflows and automate manual tasks for better accessibility of analytics.

Essential Skills / Experience :

Education : Bachelors degree in a relevant field required; Masters degree preferred.

Experience : Minimum 5 years experience in business intelligence analytics and reporting roles supporting Patient Services pharma healthcare or related sectors.

Technical Expertise : Demonstrated proficiency in PowerBI (design and build) advanced SQL and additional BI platforms such as Tableau QlikView or Qlik Sense.

Data Modeling : Expert ability in designing analytic schematic models for reporting and dashboarding.

Data Quality : Strong track record managing monitoring and improving data quality for business reporting and analytics.

Cross-Functional Partnership : Experience collaborating effectively with commercial operations and IT teams on analytics and reporting projects.

Problem Solving : Ability to proactively identify data-related issues propose solutions and deliver actionable insights under tight timelines.

Communication : Excellent verbal and written communication skills; capable of translating technical concepts into business-focused insights.

Teamwork : Demonstrated ability to work collaboratively and support a culture of continuous improvement within a data and analytics team.

Travel : Ability to travel in Canada and the US for key meetings and business reviews (10%).

Desirable Skills / Experience :

Advanced Degree : Masters degree in Information Systems Data Science or related field.

Pharma / Patient Services Experience : Experience supporting Patient Services teams within pharmaceutical or healthcare industries.

Reporting Automation : Exposure to reporting automation tools and scripting (e.g. VBA Python R).

Big Data Exposure : Familiarity with cloud data platforms (AWS Redshift Snowflake Azure) and scalable analytics solutions.

When we put unexpected teams in the same room we unleash bold thinking with the power to inspire life-changing -person working gives us the platform we need to connect work at pace and challenge perceptions. Thats why we work on average a minimum of three days per week from the office. But that doesnt mean were not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world.

At AstraZenecas Alexion division youll find an environment where work is more than just a jobits a mission. Our closeness to patients drives our passion for innovation and collaboration. With a rapidly expanding portfolio and an entrepreneurial spirit youll have the autonomy to explore new ideas while being supported by exceptional leaders. We empower our team with tailored development programs that align personal growth with our mission to serve patients living with rare diseases. Here your career journey is about making a real impact.

Ready to join a team that makes a difference Apply now!

Date Posted

21-Nov-2025

Closing Date

27-Nov-2025

Alexion is proud to be an Equal Employment Opportunity and Affirmative Action employer. We are committed to fostering a culture of belonging where every single person can belong because of their uniqueness. The Company will not make decisions about employment training compensation promotion and other terms and conditions of employment based on race color religion creed or lackthereof sex sexualorientation age ancestry national origin ethnicity citizenship status marital statuspregnancy (including childbirth breastfeeding or related medical conditions) parental status (including adoption or surrogacy) military status protected veteran status disability medical condition gender identity or expression genetic information mental illness or other characteristics protected by law. Alexion provides reasonable accommodations to meet the needs of candidates and employees. To begin aninteractive dialogue with Alexion regarding an accommodation please contact . Alexion participates in E-Verify.

Key Skills

Internship,Data Warehousing,Adobe Flash,Database Administration,Logistics

Employment Type : Full-Time

Experience : years

Vacancy : 1