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Online instructor Jobs in Waterloo, ON

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Online instructor • waterloo on

Last updated: 3 days ago

Bilingual French Customer Service Advisor

Hinduja Global SolutionsWaterloo, Ontario, Canada
Full-time

Bilingual French Customer Service Advisor.As a Bilingual French and English Customer Service Advisor, you'll have the ability to work in a collaborative and engaging environment with one goal, maki... Show more

 • Promoted

Administrative Office Support Assistant

HRS Talent SolutionsKitchener, ON, Canada
Remote
Full-time +1
Quick Apply

Administrative Office Support Assistant - Remote.We are currently seeking organized and dependable individuals for an entry-level.Administrative Support Assistant.This role is best suited to candid... Show more

Customer Service Representative Agent Work From Home - Part-Time Focus Group Panelist

Apex Focus Group Inc.Kitchener, ON, Canada
Remote
Full-time +1

Job Title: Customer Service Representative Agent Work From Home - Remote Panelists.Part-Time Focus Group Participants - Remote Work From Home (Up To $850/Week).Our company is seeking individuals to... Show more

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Jerry looking for a babysitter or nanny in Waterloo

SitlyWaterloo, CA
Part-time

I am a working professional and my wife is in college.Currently my mom takes care when shes in college or online class.It will be nice if we can find someone flexible to take care of our girl. Show more

[CARROT SOLUTIONS] Remote Canadian ESL Instructor (Flextime Work)

O.CKitchener, ON, Canada
Remote
Full-time +2
Quick Apply

Thank you for your interest in working with Carrot Solutions, a subsidiary of Carrot Global! We are a consulting firm with over 20 years of industry experience, serving over 1,000+ Korean and inter... Show more

Academic Tutor Kitchener Waterloo

Prep Academy TutorsKitchener, Ontario, Canada
Full-time

Prep Academy Tutors is private in-home tutoring.We deliver flexible and personalized tutoring programs to our students.We specialize in all subject areas and cater to students from age four to twen... Show more

Virtual Assistant

ADF Medical Services Inc.Kitchener, ON, CA
Remote
Full-time +1
Quick Apply

We're hiring an organized and proactive.If you're a self-starter with great multitasking skills and a knack for keeping things running smoothly — this role is for you.Administrative & Operation... Show more

Part-Time French Teacher

Oxford Learning Centres, Inc.Kitchener, Ontario, Canada
Part-time

Passionate about puns? Excited by literature? Eager to help students succeed in English/French?.Gain valuable teaching experience! .Oxford Learning Kitchener North.This position is perfec... Show more

Exercise and Fall Prevention Support - Contract

Community Support ConnectionsBreslau, ON, CA
Full-time
Quick Apply

EXERCISE AND FALL PREVENTION SUPPORT - Contract Vacancy due to maternity leave Contract (June 1, 2026, to approximately June 26, 2027) 35 hours per week, Monday - Friday, 8:30 AM - 4:00 PM $20.At C... Show more

English vocabulary Private Tutoring Jobs Waterloo

SuperprofWaterloo, Canada
Full-time +1

Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi... Show more

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Earn automatically with your 3D Mall.Activate it for $19.90.This is work from home online with

Clubshop | CA Kitchener, Ontario
Remote
Full-time

Working online with ClubShop Rewards means working alongside a reliable, modern, and dynamic company, serving consumers and companies all over the world.ClubShop Rewards has been offering a serious... Show more

Book Keeper

PopeyesKitchener, ON
Full-time

Job Description:A thriving small accounting office in Kitchener is looking to fill a Full Time position in accounting and tax preparation.Key Responsibilities  Prepare Canadian income tax returns ... Show more

Group Fitness Instructor - Aqua Fitness

Movati AthleticWaterloo, ON NTA, CAN
Part-time

Join the Group Fitness team and help build a culture that delivers on the promise we make to our members – feel.We’re not looking for just average because we’re not your average club.That’s because... Show more

Online High School Math Tutor

Empower TutoringKitchener, ON, Canada
Remote
Part-time
Quick Apply

We are looking for a passionate, experienced tutor who has a strong background in Mathematics and can tutor high school students in Grade 9-Grade 12.Candidates should be familiar with the .Ont... Show more

Earn automatically with your 3D Mall.Activate it for $19.90.This is work from home online with

ClubshopWaterloo, Ontario
Remote
Full-time

Working online with ClubShop Rewards means working alongside a reliable, modern, and dynamic company, serving consumers and companies all over the world.ClubShop Rewards has been offering a serious... Show more

Regional Manager (m/w/d) Region Mannheim

HunkemöllerMannheim Center
Full-time

Verantwortungsvolle und vielseitige Aufgaben als Regional Manager in einem dynamischen und internationalen Arbeitsumfeld mit flachen Hierarchien.Selbständiges Arbeiten mit einem netten und engagier... Show more

Online Data Verification Technician (Work-at-Home)

FocusGroupPanelKitchener, Ontario, Canada
Remote
Part-time

Work From Home, Entry Level Data Entry Clerk As A Research Participant.We are looking for people who want to work remotely from home.You'll need an Internet connection and a mobile device or comput... Show more

Sales Representative - Hiring Now!

American IncomeKitchener, ON
Full-time
Quick Apply

A Sales Career With Growth Potential.Do you want a career path that gives you the freedom to control your schedule, but also offers the security and stability you can expect from a large company? A... Show more

Work from Home Product Testing $25-$45 per hour

OCPAKitchener, Ontario, CA
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

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Bilingual French Customer Service Advisor

Bilingual French Customer Service Advisor

Hinduja Global SolutionsWaterloo, Ontario, Canada
3 days ago
Job type
  • Full-time
Job description
Bilingual French Customer Service Advisor

Job Description:

As a Bilingual French and English Customer Service Advisor, you'll have the ability to work in a collaborative and engaging environment with one goal, making a positive impact on people's day! We'll train you to be an expert in your field, so you can confidently deliver an amazing customer experience. You'll field customer inquiries, identify the unique needs of each customer, match customers with products and services that meet their needs, exercise emotional intelligence, and improve the overall customer experience! So, what does a day in life for a Customer Service Advisor look like?

Key Responsibilities:
  • Communicate with customers through inbound calls, chats and emails that have questions about the products and services offered. Agents should be abreast with changing technology and procedures to be able to educate the customer of the value of the services provided, ways to optimize and maximize service usage and retain customer.
  • Identify customer needs through active listening to answer questions, assist with troubleshooting, or make product recommendations based on the customers' needs.
  • Troubleshoot and resolve product malfunctions that customers might have in a timely and effective manner using tools and techniques defined by the client.
  • Take a consultative approach with customers who are experiencing problems by owning the issue and resolution.
  • Assisting with product information, registrations, warranties, returns, questions regarding the websites, and reviewing promotions
  • Use multiple computer systems to research products, services, common problems and solutions offered. Document customer needs, interactions and outcomes in the appropriate tool or system, including additional request creation if issues cannot be resolved real time
  • Creating a "WOW" factor in every interaction through exceptional communication skills, taking ownership of the interaction and speed of service
  • Regular 1:1 coaching session with your supervisor to ensure you meet key performance indicators

What are we looking for?

So, what really makes a great Customer Service Advisor? Think of yourself as a product expert and problem solver that provides a consultative approach to issue resolution. If you're compassionate, energetic, bold, and want to work in a customer-centric role with an amazing opportunity to make an impact on people'slives, you'll love this role!

Education & Experience
  • You're at least 18 years of age
  • You must be physically able to work in the Waterloo, Ontario Office
  • You have a High School Diploma or equivalent
  • You have at least 6 months of customer service experience and you understand the value of coaching / feedback
  • You have experience writing emails
  • You have chat experience including messaging applications or online chat platforms

Skills & Abilities:
  • You have excellent Canadian French and English communication skills, both oral and written. Native C1 level.
  • You have experience troubleshooting issues and understand the importance of owning the resolution for the customer
  • Demonstrate a caring, supportive and friendly nature in every interaction with the upmost conOidence and urgency
  • You're results oriented and comfortable providing customers with recommendations and solutions
  • You have excellent time management skills

Working Conditions:
  • You can work between the hours of 9:00 AM and 6:00 PM EST Monday through Sunday but have some flexibility as business needs may change
  • You're computer savvy, comfortable sitting at a desk and working with multiple monitors
  • You're results oriented and comfortable providing customers with recommendations and solutions
  • You have excellent time management skills

Why Choose Us?

HGS is a global leader in customer experience management. With more than 18,000 employees spread across 9 countries, our mission is to make our clients more competitive by providing exceptional experiences. Powered by a people first philosophy and experience serving hundreds of the world's leading brands, HGS is the perfect place to build your future!

Plus, working with HGS comes with benefits like:
  • $24 hourly and overtime opportunities
  • Best in class medical, dental, vision benefits
  • Refer-A-Friend
  • Employee assistance programs
  • Flexible Schedule Options
  • Career advancement in a fast-growing organization
  • People focused environment where you'll make lifetime connections and friendships

HGS may use automated tools or AI-assisted technologies to screen applications and assess qualifications. We use AI technologies as part of our recruitment process to help standardize screening, reduce potential human bias, and improve the accuracy and fairness of our assessments. All automated results are reviewed by human decision-makers. If you have questions or wish to request human-only review of your application, please contact talk2us@teamhgs.com . Personal information is handled in accordance with applicable privacy laws.

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