Medical records assistant Jobs in Quebec City, QC

Join to apply for the Medical Information Associate role at BD .

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

This remote‑based US or Canada (Quebec or Ontario) position will need to work Eastern Standard Times.

Job Responsibilities

• Respond to internal and external customer inquiries regarding BD products and the procedures in which they are used in a professional, timely and compliant manner for the BUs they support.
• Demonstrate understanding of industry‑leading technology solutions and leverage multi‑channel communication methods to engage with healthcare professionals and patients.
• Search and interpret approved content to provide accurate, compliant responses to customer inquiries.
• Apply sound judgment to determine when inquiries should be escalated to an MI Scientist or MI Team Lead.
• Participate in ongoing company training to stay current on product updates and procedural changes, ensuring relevant and accurate knowledge.

Experience & Education Required

Knowledge & Skills Required

Preferred Qualifications

Responsabilités

Expérience Et Education Requises

Compétences Et Connaissances Requises

Qualifications Souhaitées

At BD, we prioritize on‑site collaboration because we believe it fosters creativity, innovation, and effective problem‑solving, which are essential in the fast‑paced healthcare industry. For most roles, we require a minimum of 4 days of in‑office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work‑life balance. Remote or field‑based positions will have different workplace arrangements which will be indicated in the job posting.

For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID‑19 may be available and / or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally‑protected characteristics.

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