JOB DESCRIPTION

Our employees are at the heart of what we do best : helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts.

Feel empowered to learn and grow while being valued for who you are– here, diversity is a strength. You have our commitment to support you in reaching your goals with tools, opportunities, and flexibility. It’s our employee promise.

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Read on to see how you can shape the future, win as a team, and grow with us.

About the role

At Intact, we all have different roles, but we share the same purpose : to help people, business and society prosper in good times and be resilient in bad times. Our values of integrity, respect, customer-driven, excellence and generosity are the heart of who we are, what we do, and how we do it. For our IT teams, this means working together to transform and simplify the technology experience for our customers, our brokers and each other, knowing that what they do makes a difference.

We are looking for an AWS Cloud Systems Administrator to join our IT team. In this role you will collaborate with senior experts responsible for the integration and operation of a Public and Private Cloud Infrastructure. The work of this team helps to ensure the integrity, efficiency and excellence of our IT systems so people can effortlessly leverage technology to do their work and do it well.

What you'll do here :

Coach and manage Tenants in running Cloud Native solutions.

Ensure an appropriate level of reliability of technology, operating systems to meet current and future business needs.

Participate in technical implementation of large, complex AWS transformations and modernization projects.

Provision all Cloud resources using Terraform Cloud.

Strictly maintain team standards to ensure continuity of operations.

Develop, implement, support and document automation to increase the efficiency of platform management.

Take charge of change requests (RFCs), service requests, problem solving and incidents.

Provide quality internal and external customer service surrounding the Company values.

Collaborate with managers to develop standards in line with the company guidelines and monitor those standards.

Implement best cloud computing practices and assist in accelerating cloud adoption.

Document the various activities and procedures according to established standards.

Requirements :

3+ years experience with AWS Cloud solutions and multiple AWS services

Knowledge in Automation such as Terraform Cloud, Ansible, PowerShell, Python, Bash, etc.

Experience with Agile software development and release engineering (branching, versioning, tagging) with tools such as GitHub.

Knowledge of DevOps practices

Customer service focused and portrayed energy, professionalism and welcoming characteristics

Can identify issues and help develop strategy and tactical plans for various department initiatives

Exceptional analytical, conceptual, and problem-solving abilities

Excellent documentation and communication skills

AWS certification(s) is a must

Be available for on-call support (Rotation).

For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English speaking colleagues across the country.

No Canadian work experience required however must be eligible to work in Canada

LI-Hybrid

What we offer

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team :

A financial rewards program that recognizes your success

An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased

An extensive flex pension and benefits package, with access to virtual healthcare

Flexible work arrangements

Possibility to purchase up to 5 extra days off per year

An annual wellness account that promotes an active and healthy lifestyle

Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities

Inspiring leaders and colleagues who will lift you up and help you grow

A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.