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Junior attorney Jobs in Sainte-Therese, QC

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Junior attorney • sainte therese qc

Last updated: 4 days ago
  • Promoted
Customer Experience Specialist

Customer Experience Specialist

Linen ChestLaval, Canada
Full-time
Quick Apply
Join Our Team as a Customer Experience Specialist!.Are you passionate about creating exceptional customer experiences? Do you thrive in a fast-paced, collaborative environment where your skills in ...Show moreLast updated: 10 days ago
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Assistant Gérant

Assistant Gérant

JYSK CanadaLaval, QC, ca
Full-time
Quick Apply
Vous recherchez quelque chose de plus qu'un simple emploi? Vous recherchez une communauté, un partenariat, une équipe et une opportunité d'apprendre et d'évoluer dans votre carrière?.En tant que l'...Show moreLast updated: 30+ days ago
Cariste

Cariste

Bedard RessourcesLaval, Laval
Permanent
Quick Apply
Vous cherchez un emploi stimulant ? Vous possédez une carte de cariste valide ? Vous êtes débrouillard, autonome et vous appréciez le travail physique ? Superbe opportunité de carrière pour nos opé...Show moreLast updated: 30+ days ago
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Gestionnaire de projets contrôle qualité

Gestionnaire de projets contrôle qualité

AnciaBoisbriand, CA
Full-time
Vous souhaitez donner un élan à votre carrière et faire la différence? Participez à l’électrification des transports en vous joignant à l’équipe de Nova Bus à titre de gestionnaire de projets contr...Show moreLast updated: 6 days ago
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Aiguilleur (temps partiel) / Chauffeur de camions courtes distances

Aiguilleur (temps partiel) / Chauffeur de camions courtes distances

Penske Truck LeasingLaval, QC, Canada
Part-time
Nous livrons des solutions de transport et logistique innovatrices qui sont vitales pour le succès de nos clients.Nous avons basé notre compagnie sur trois valeurs principales : engagement envers n...Show moreLast updated: 17 days ago
Chargé de projets Construction Bâtiment (JC)

Chargé de projets Construction Bâtiment (JC)

Bray, Larouche et AssociésLaval, Quebec, Canada
Permanent
Quick Apply
Chargé de Projet Intermédiaire (Niveau 2 - 5 à 10 ans d'expérience).Coordonner la réalisation complète des projets assignés en collaboration avec divers intervenants tels que les surintendants...Show moreLast updated: 30+ days ago
General labour- Heavy lifting

General labour- Heavy lifting

Randstad CanadaLaval, Quebec, CA
Full-time +1
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Randstad Canada is currently hiring for Record Centre Warehouse Associate for a client located in Laval, Quebec.Grab the opportunity to work for one of our top rated clients at Randstad Canada who ...Show moreLast updated: 30+ days ago
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Surveillant(e) Qualité

Surveillant(e) Qualité

Hydro-QuébecLaval, QC, Canada
Temporary
Surveillant(e) Qualité (Affectation temporaire durée indéterminée).Voir particularités inhérentes.Le titre du poste affiché peut être différent de celui indiqué à la rubrique «Titre interne»pour fa...Show moreLast updated: 13 days ago
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Commis / Conseiller en vente de pièces

Commis / Conseiller en vente de pièces

440 Chevrolet Buick GMC LtéeLaval, QC, Canada
Full-time
ALERTE EMPLOI : COMMIS / CONSEILLER EN VENTE DE PIÈCES À LAVAL.POUR 440 CHEVROLET BUICK GMC LTÉE.Vente de pièces et accessoires. Commis / Conseiller en vente de pièces.Assurance des frais médicaux e...Show moreLast updated: 4 days ago
Coordonnateur transport

Coordonnateur transport

Extra Multi-RessourcesLaval, QC, ca
Full-time
Notre client dans le domaine du transport est à la recherche de deux coordonnateurs pour compléter leur équipe.Planification des routes et des Horaires. Déterminer et organiser les routes les plus e...Show moreLast updated: 4 days ago
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Team leader

Team leader

Yuzu sushiBlainville, QC, Canada
Full-time
How would you like to join an energetic team where your colleagues become a real family, and where your work is more than a job? At Yuzu, we work together to provide our customers with an extraordi...Show moreLast updated: 17 days ago
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Électromécanicien - quart de nuit de weekend - Laval

Électromécanicien - quart de nuit de weekend - Laval

Services de Gestion Quantum LtéeLaval, Quebec, Canada
Permanent
Camille Lachance au 450 973-3392.RECOMMANDEZ UNE PERSONNE EMBAUCHÉE POUR UN POSTE PERMANENT ET GAGNEZ JUSQU'À 1 000 $ ! Pour plus d'informations, cliquez ici. NOS PORTES VIRTUELLES SONT OUVERTES! En...Show moreLast updated: 8 days ago
Manutentionnaire

Manutentionnaire

Groupe RobertLaval, Canada
Full-time +1
Quick Apply
VOTRE TALENT NOUS MÈNERA À DESTINATION!.Détails du poste de manutentionnaire multi-tâches : .Accessible en transport en commun. .Horaire : lundi au vendredi 6h00 à 14h00.Avantages du poste de manutenti...Show moreLast updated: 30+ days ago
Ingénieur(e) de mise en route

Ingénieur(e) de mise en route

MabarexLaval, Quebec
Quick Apply
Ingénieur(e) de mise en route.Une entreprise québécoise en croissance;.Une équipe passionnée qui conçoit, réalise et opère des filière...Show moreLast updated: 30+ days ago
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Troisième clé

Troisième clé

StructubeBoisbriand, QC, Canada
Full-time
Description de l'entreprise.Choisir STRUCTUBE, c’est donner un nouvel élan à ta carrière !.Nous favorisons un milieu de travail inspirant, où la collaboration et la c...Show moreLast updated: 5 days ago
Customer Experience Specialist

Customer Experience Specialist

Linen ChestLaval, Canada
10 days ago
Job type
  • Full-time
  • Quick Apply
Job description

Company Description

Join Our Team as a Customer Experience Specialist!

Are you passionate about creating exceptional customer experiences? Do you thrive in a fast-paced, collaborative environment where your skills in technology, communication, and problem-solving make a real impact? If so, we want you on our team!

As a Customer Experience Specialist , you’ll play a pivotal role in shaping how our customers interact with our brand across digital platforms. From optimizing chatbot operations to managing social media responses, you’ll ensure every touchpoint reflects our commitment to excellence in the retail e-commerce space. This is your chance to make a difference and grow your career in a dynamic and innovative company.

Job Description

What You’ll Do :

1. Chatbot Wizardry :

  • Keep our chatbot engaging, accurate, and always ready to help by updating workflows and expanding functionality.
  • Monitor performance metrics and implement improvements based on customer insights.
  • Collaborate with internal teams to align chatbot features with business goals.

2. Customer Service Platform Champion :

  • Manage and optimize our customer service platform (e.g., Dixa, Zendesk) for seamless support.
  • Troubleshoot technical issues and enhance the platform’s usability for the team.
  • Be the go-to resource for customer service team members needing platform support.
  • 3. Social Media & Online Reputation Guru :

  • Engage with customers on social media platforms by responding to inquiries and comments promptly and professionally.
  • Address feedback on review sites like Google, Yelp, and Trustpilot
  • Escalate complex issues to the appropriate teams and ensure resolutions are achieved.
  • 4. Content Creator Extraordinaire :

  • Develop and maintain knowledge base articles, chatbot scripts, FAQs, and response templates that align with our brand’s tone.
  • Keep all content updated to reflect current policies, offerings, and trends.
  • 5. Data-Driven Innovator :

  • Track key performance metrics for digital platforms and analyze data to identify improvement opportunities.
  • Provide actionable insights to enhance efficiency, response times, and customer satisfaction.
  • 6. Collaborative Team Player :

  • Partner with customer service, marketing, and e-commerce teams to ensure digital interactions support broader business goals.
  • Act as the voice of the customer, sharing feedback to drive service improvements.
  • Qualifications

    What We’re Looking For :

    Education :

  • Bachelor’s degree in Marketing, Communications, Business, or a related field (or equivalent experience).
  • Experience :

  • 2-4 years in customer service, digital communication, or e-commerce support roles.
  • Hands-on experience with customer service platforms and chatbot tools like Dixa, Zendesk or LiveChat.
  • Skills :

  • Strong written communication with impeccable attention to detail in both English and French.
  • Familiarity with social media management tools like Hootsuite or Sprinklr.
  • Analytical mindset with the ability to interpret data and recommend solutions.
  • Key Attributes :

  • Customer-focused, proactive, and always ready to solve problems.
  • Resourceful, adaptable and eager to embrace new tools and technologies autonomously.
  • Collaborative spirit with a drive to work across teams and achieve shared goals.
  • Additional Information

    Why Join Us?

  • Be part of a team that values innovation, collaboration, and exceptional customer experiences.
  • Opportunity to grow your career in a supportive and dynamic environment.
  • Play a key role in shaping how customers interact with a leading brand in the e-commerce space.
  • If you’re ready to make a real impact and take your career to the next level, apply today to become our Customer Experience Specialist . Let’s create amazing customer experiences together