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Intelligence specialist • vancouver bc
- Promoted
Director, Business Intelligence
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Director, Business Intelligence
Canucks Sports & Entertainment (CSE)Vancouver, Metro Vancouver Regional District, CA- Full-time
Position : Director, Business Intelligence & Strategy
Department : Revenue, Membership, Sales, Premium & BI
Reports to : Chief Revenue Officer
POSITION Summary
The Director, Business Intelligence & Strategy will be charged with delivering meaningful insights and strategic recommendations for our businesses as well as developing and enabling strategies to drive and grow audience and revenues, enhance customer experience and fan engagement, drive innovation, reduce costs and identify new operational efficiencies for our world class multi property sports and entertainment organization.
The role will lead strategies around sports and entertainment technology innovation, data science and analytics, consumer research, product pricing, business and marketing operations, and global customer data management.
This position will work closely with cross‑functional teams from within the Canucks Sports & Entertainment portfolio including but not limited to : The Vancouver Canucks (NHL), Vancouver Warriors (NLL), Abbotsford Canucks (AHL), Rogers Arena (Live Entertainment), Vancouver Surge (E‑Sports), Vanbase (retail company) and more.
This position will be tasked with ensuring internal team goals are met as well as achieving external corporate goals as assigned. This leader will be charged with managing, growing and developing a strong team of BI experts to deliver on the organization’s overall mission and KPI’s.
Essential Duties And Responsibilities
(Other duties may be assigned as required)
- Serve as a strategic thought partner to the Chief Revenue Officer (CRO) in developing and executing enterprise‑level and departmental strategic plans.
- Guide senior leadership in refining strategic priorities and evaluating new business opportunities.
- Translate high‑level strategic plans into actionable projects with comprehensive timelines and budgets.
- Collaborate with all sales and marketing department heads to establish Objectives (KPI’s) aligned with the overall strategic goals, while prioritizing work streams and objectives.
- Monitor the implementation of strategic initiatives against KPIs, adjusting strategies as needed.
- Identify risks to the execution of strategic initiatives and implement mitigation strategies.
- Support the CRO in the creation of regular KPI updates to share with the full Senior Leadership Team (SLT).
- Build reports and materials to present to ownership. Prepare the President, Business Operations & CRO for key meetings with owners and other stakeholders.
- Evaluate and determine potential buy decisions regarding data availability / reporting and vendor assessment and management.
- Manage special projects aligned with strategic priorities.
Operational Efficiencies & Revenue Generation
Leadership
Qualifications
Vancouver is one of the most diverse cities in the world and Canucks Sports & Entertainment strives to create a workforce that is inclusive, equitable, and represents our beautiful, unique community. We value unique perspectives, ideas, and creativity that support a diverse, inclusive, respectful, collaborative, and fun work environment. Canucks Sports & Entertainment is committed to building and supporting a diverse team.
This position will remain open until filled.
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