Information systems manager Jobs in Ottawa, ON

SurveyMonkey is the worlds most popular platform for surveys and forms built for businessloved by users. We combine powerful capabilities with intuitive design effectively serving every use case from customer experience to employee engagement market research to payment and registration forms. With built-in research expertise and AI-powered technology its like having a team of expert researchers at your fingertips.

Trusted by millionsfrom startups to Fortune 500 companiesSurveyMonkey helps teams gather insights and information that inspire better decisions create experiences people love and drive business growth. Discover how at .

What were looking for

Were seeking a Senior Systems Engineer to join our Business Systems Automation team to design build and optimize automation workflows that streamline business processes across the organization. As a key member of the Scrum team you will lead the end-to-end delivery of automation initiatives including supporting process discovery completing solution design development deployment and robust production support for automations and cloud-native data pipelines. This isnt just a development role; youll partner closely with both technical and non-technical stakeholders to translate complex business challenges into impactful measurable automation solutions. Youll play a crucial role in helping the team identify business benefits and help drive operational improvements.

What youll be working on

• Lead design and development of complex automation workflows and integrations across business systems.
• Collaborate with stakeholders to analyze processes and identify automation opportunities.
• Provide production support for existing and future automation and Lambda workflows including monitoring issue resolution queue oversight and user interactions
• Write and maintain Python-based scripts to support automation integration and data transformation tasks
• Collaborate closely with peers to maintain documentation code hygiene and continuous improvement cycles
• Implement error handling logging and monitoring for all workflows to ensure operational reliability.
• Work with IT security and governance teams to ensure all integrations comply with data privacy security and compliance standards.
• Troubleshoot and resolve integration issues ensuring minimal disruption to business operations. Provide technical mentorship to junior engineers.
• Contribute to measurable productivity savings write clear business use-cases define business impact metrics support and design solutions that reduce manual effort improve data reliability reduce costs and scale business operations.

Wed love to hear from people with

SurveyMonkey believes in-person collaboration is valuable for building relationships fostering community and enhancing our speed and execution. While this role is remote it may require in-person participation. You will be encouraged to attend company events throughout the year. These events will take place at a designated SurveyMonkey office or location.

#LI-remote

Why SurveyMonkey Were glad you asked

At SurveyMonkey curiosity powers everything we do. Were a global company where people from all backgrounds can make an impact build meaningful connections and grow their careers. Our teams work in a flexible hybrid environment with thoughtfully designed offices and programs like the CHOICE Fund to help employees thrive in work and life.

Weve been trusted by organizations for over 25 years and were just getting started. Our milestones include celebrating a quarter-century of curiosity with 25 acts of giving opening new hubs in Costa Rica and India crossing the threshold of 100 billion questions answered and earning recognition as one of the Most Inspiring Workplaces across North America and Asia.

We live our company valueslike championing inclusion and making it happenby embedding them into how we hire collaborate and grow. They help shape everything from our culture to our business decisions. Come join us and see where your curiosity can take you.

Our commitment to an inclusive workplace

SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity innovation and the success of our business. We do not discriminate on the basis of race religion color national origin gender sexual orientation gender identity or expression age marital status veteran status disability status pregnancy parental status genetic information political affiliation or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

Required Experience :

Senior IC

Key Skills

Fund Management,Information Technology,Conveyancing Paralegal,Corporate Sales,Asic

Employment Type : Full Time

Experience : years

Vacancy : 1