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Implementation specialist Jobs in Sherbrooke, QC

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Implementation specialist • sherbrooke qc

Last updated: 7 hours ago
Specialist, C2 Product Support

Specialist, C2 Product Support

SherwebSherbrooke, Estrie, CA
Full-time
Specialist, C2 Product Support.Location : Hybrid - 3 days a week at the office (Sherbrooke or Montreal).Here’s What We Do And Why We Do It. We simplify business IT with cloud technology so clients ca...Show moreLast updated: 30+ days ago
Impactful Social Services Specialist

Impactful Social Services Specialist

CIUSSS de l'Estrie - CHUSSherbrooke, Estrie, CA
Permanent
Un établissement de santé à Sherbrooke est à la recherche d'un(e) travailleuse ou travailleur social(e) pour un poste permanent. Le candidat idéal doit être titulaire d'un baccalauréat et posséder d...Show moreLast updated: 12 days ago
Psychiatry Sales Specialist – Mental Health

Psychiatry Sales Specialist – Mental Health

LundbeckSherbrooke, Estrie, CA
Full-time
A leading pharmaceutical company is looking for a Mental Health Specialist in Sherbrooke, Quebec.This sales role involves achieving sales objectives by promoting products to healthcare professional...Show moreLast updated: 7 days ago
Strategic IT Change Management Lead - Remote-Eligible

Strategic IT Change Management Lead - Remote-Eligible

McGill UniversitySherbrooke, Estrie, CA
Remote
Full-time
A leading educational institution in Canada is seeking a Senior Change Management Specialist to oversee the development and implementation of change management frameworks for IT projects.The role i...Show moreLast updated: 30+ days ago
IT Applications Specialist

IT Applications Specialist

Vertex Resource GroupSherbrooke, Quebec, Canada
Full-time +1
Vertex is currently seeking a highly organized and proactive IT Applications Analyst to join our team to provide analysis and support on internal applications across multiple locations.The successf...Show moreLast updated: 30+ days ago
  • Promoted
Category Procurement Specialist

Category Procurement Specialist

BRPSherbrooke, QC, Canada
Full-time
YOU'LL HAVE THE OPPORTUNITY TO : .Identify and proactively resolve supply chain issues, collaborating with Procurement Coordinators and managers to develop action plans. Influence stakeholders on sup...Show moreLast updated: 21 days ago
  • New!
Case Management Analytics & Operations Specialist

Case Management Analytics & Operations Specialist

Global ExcelSherbrooke, Estrie, CA
Full-time
A leading analytics firm in Canada is seeking a Case Management Operations Analyst to support the Case Management Leadership Team. This role involves conducting data analyses, preparing reports, and...Show moreLast updated: 7 hours ago
Contaminated Site Specialist

Contaminated Site Specialist

FLINT Corp.Sherbrooke, Quebec, Canada
Full-time
As a Contaminated Sites Specialist at FLINT youll leverage 8 years of experience in the upstream mid-stream and downstream oil and gas sectors providing technical expertise on environmental as...Show moreLast updated: 8 days ago
Disability Management Specialist

Disability Management Specialist

Strathcona CountySherbrooke, Quebec, Canada
Full-time
The Disability Management Specialist II is responsible for delivering Strathcona Countys disability management program by providing comprehensive case management for both occupational and non occup...Show moreLast updated: 5 days ago
Software Quality Assurance Specialist

Software Quality Assurance Specialist

KuriosITSherbrooke, Estrie, CA
Full-time
KuriosIT takes to heart the well-being of its employees and their professional fulfillment.To this end, the company has set up an integration plan for new employees, as well as an ongoing training ...Show moreLast updated: 13 days ago
Prosector – Necropsy Specialist (Full-Time)

Prosector – Necropsy Specialist (Full-Time)

Charles River LaboratoriesSherbrooke, Estrie, CA
Full-time
A leading contract research organization is seeking a Prosector for their Necropsy team in Sherbrooke, QC.The role involves performing post-mortem examinations and evaluating animal tissues under e...Show moreLast updated: 4 days ago
Merchandiser & Customer Experience Specialist

Merchandiser & Customer Experience Specialist

Shoppers Drug MartSherbrooke, Estrie, CA
Full-time
A local pharmacy chain in Sherbrooke is seeking a part-time associate to support health and beauty services in the community. Responsibilities include organizing product inventory, ensuring excellen...Show moreLast updated: 9 days ago
Entry-Level Banking Customer Experience Specialist

Entry-Level Banking Customer Experience Specialist

TDSherbrooke, Estrie, CA
Full-time
A leading bank is looking for a Customer Experience Associate in Sherbrooke, Québec.This entry-level full-time position involves processing financial transactions and providing exceptional customer...Show moreLast updated: 16 days ago
Accounting Support Specialist

Accounting Support Specialist

MNPSherbrooke, QC, Canadá
Full-time
This bilingual opportunity is also available on MNP’s Postes avec expérience job board in French.Please submit one application only to be considered for this opportunity. Inspirational, innovative a...Show moreLast updated: 30+ days ago
Radiology Admin & Patient Care Specialist

Radiology Admin & Patient Care Specialist

Centre Radiologique SherbrookeSherbrooke, Estrie, CA
Full-time
A regional healthcare facility in Sherbrooke is seeking a Medical Office Assistant to provide administrative support and enhance customer experience. The ideal candidate will possess a Diploma of Vo...Show moreLast updated: 24 days ago
  • New!
Tax Form Layout Specialist (Hybrid Remote)

Tax Form Layout Specialist (Hybrid Remote)

Wolters KluwerSherbrooke, Estrie, CA
Remote
Full-time
Une entreprise de logiciels fiscaux recherche un(e) Éditeur(trice) de contenu pour reproduire des formulaires d'impôt dans un environnement hybride. Les responsabilités incluent la création de formu...Show moreLast updated: 7 hours ago
AI Readiness Specialist - Cisco AI PODs

AI Readiness Specialist - Cisco AI PODs

ELITSSherbrooke
Full-time
Our parent company Iver has 1, employees today and is growing and now we are looking for new employees who want to join our journey. As part of Accelerate at Iver, you are at the absolute forefront ...Show moreLast updated: 9 days ago
Banking Advisor & Client Finance Specialist

Banking Advisor & Client Finance Specialist

National Bank of CanadaSherbrooke, Estrie, CA
Full-time
A leading financial institution in Sherbrooke is seeking a Banking Advisor to enhance client satisfaction and provide tailored financial solutions. This full-time role requires a college diploma and...Show moreLast updated: 19 days ago
Bilingual Marketing & Community Engagement Specialist

Bilingual Marketing & Community Engagement Specialist

Massawippi Retirement Communities - Grace VillageHuntingville, QC, CA
Full-time
A retirement community organization in Huntingville is seeking a Marketing and Communications Agent to promote its services and engage the community. The role involves creating digital content, mana...Show moreLast updated: 7 days ago
Specialist, C2 Product Support

Specialist, C2 Product Support

SherwebSherbrooke, Estrie, CA
30+ days ago
Job type
  • Full-time
Job description

Join to apply for the Specialist, C2 Product Support role at Sherweb

Location : Hybrid - 3 days a week at the office (Sherbrooke or Montreal)

Here’s What We Do And Why We Do It

We simplify business IT with cloud technology so clients can focus on what matters—making people’s lives better. Learn more : www.sherweb.com / about /

Here’s how you will contribute to the company’s success

  • Provide excellent customer service via calls, emails, and online inquiries.
  • Troubleshoot, educate, and communicate support options.
  • Own all steps of technical case resolution : diagnosis, remote support, solution finding, and documentation.
  • Detail tickets, explain problems and reproduction procedures.
  • Triage requests, follow up, and propose improvements.
  • Prioritize customer satisfaction.
  • Stay updated on industry trends and technology.
  • Liaise with customers and corporate support groups.
  • Diagnose and prioritize issues with sound judgment.
  • Develop a strong understanding of the application.

Here’s what you need to have and master to get the job

  • DEC or AEC, or relevant experience with strong interest in IT.
  • Minimum 5 years in customer service.
  • Bilingual (French & English, spoken and written).
  • Flexible hours available for emergencies.
  • Knowledge of C2 tool is a significant asset.
  • Knowledge of SQL, IIS, Windows, ITIL framework is an asset.
  • Strong skills with Microsoft tools (Excel).
  • Responsible and self‑taught.
  • Work from office at least 3 days per week is required.
  • Benefits Of Working At Sherweb

  • A friendly and diverse work culture with inclusion and equality at the heart of our actions.
  • State‑of‑the‑art technology and tools.
  • A results‑oriented culture where talent, action, and thinking outside the box are given due recognition.
  • Annual salary review based on performance.
  • Generous and caring colleagues of various professional and cultural backgrounds.
  • A Flexible Total Compensation Offer

  • A base salary ranging between $54,880 and $78,400 yearly.
  • Vacation time that considers your previous experience.
  • Advanced paid hours to recharge your batteries (holidays and mobile days).
  • Flexible benefits plan that adapts to your needs.
  • Flexible savings fund options.
  • A monthly home internet allowance.
  • Considerable growth opportunities

  • A career path with opportunities to learn and grow.
  • Proximity to your direct manager and open, honest communication to support your development.
  • Multiple initial and on‑the‑job training opportunities and tools to track your progress and help you scale up in your career.
  • Last but not least : “Sherweblife” - a rich calendar of activities that allow us to gather virtually and face-to-face throughout the year.

    At Sherweb, we believe in pay transparency and fairness. The salary range provided is intended to give an indication of what you might expect for this role. However, we recognize that each candidate brings a unique set of skills and experiences. As such, the final compensation package will be tailored to reflect the specific qualifications and expertise of the chosen candidate, ensuring that we remain competitive and equitable in our offerings.

    Reasons for the requirement of English : Sherweb has international customers and fluency in English is the only way to ensure proper service delivery to them. The main tasks related to this position require written and oral communication with an English‑speaking clientele at all times.

    Seniority level

    Mid‑Senior level

    Employment type

    Full‑time

    Job function

    Other

    Industries

    IT Services and IT Consulting

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