Hotel sales manager Jobs in Hamilton, ON

WHY DIAMOND GAME?

When you work at Diamond Game you are part of a diverse, forward thinking, technology focused gaming organization. Diamond Game employees work alongside one another as part of an engaged team, making contributions at all levels to ensure the highest quality and standards.

As a Diamond Game employee, you are afforded growth opportunities, career mentoring and valuable work experience. Diamond Game appreciates and encourages growth within the organization, knowing it's our talent that keeps us moving forward.

Career development, a robust benefit package, work-life balance and an inclusive culture are all part of a complete and rewarding employee experience at Diamond Game.

Diamond Game designs, produces, and services electronic pull-tab games, gaming systems, and tickets for charitable gaming and lottery markets. Established in 1994, Diamond Game is proud to be a subsidiary of Pollard Banknote Limited and a sister company of Pollard Games, Inc DBA American Games and International Gamco.

Our mission is to develop and provide innovative gaming solutions to charitable gaming and lottery markets while providing players with thrilling gaming experiences. We always put customers first by providing consistent service and unique products that outperform our competitors. We foster a work environment for employees that encourages teamwork, imagination and continuous improvement. We are proud that our products positively impact many charitable communities across North America.

Our Core Values are : Collaboration; Innovation; Integrity; Growth; Play Fair; Be a Pro; and Have Fun!

Position Summary

The Sales Manager is a key driver of Diamond Game's success in Ontario's Charitable Gaming industry. This dynamic role combines hands-on customer and staff engagement with strategic sales leadership, ensuring the company's products and services deliver value to clients and meet company goals.

The position requires regular travel to all customer locations across Ontario to build relationships, drive sales, and provide tailored advice. Responsibilities include reviewing game mix summaries, analyzing gaming data, and offering educated recommendations to maximize revenue. The Sales Manager will spearhead game conversions, lead floor plan projects, and manage project preparation and submissions to our customers.

This role also supports marketing initiatives by reviewing and enhancing existing programs and providing innovative ideas to better promote Diamond Game's products. Attendance at trade shows and industry events is essential, involving sales, marketing, and networking activities to strengthen Diamond Game's market presence.

Customer and staff engagement are critical aspects of this role. The Sales Manager ensures a positive customer experience by addressing concerns, providing timely resolutions, and maintaining strong relationships with stakeholders. Similarly, the role involves fostering a productive and motivated team environment, aligning internal staff efforts with customer expectations and operational goals.

By combining strategic oversight with active fieldwork, this position ensures the successful execution of sales, marketing, and operational initiatives, making it integral to Diamond Game's regional growth.

Essential Duties and Responsibilities

• Sales and Revenue Growth
• Oversee and drive sales activities within the designated Ontario region.
• Conduct sales presentations and product demonstrations to highlight the benefits of Diamond Game's cabinets, games and associated products.
• Develop and maintain relationships with key stakeholders, including site owners and managers, to secure sales opportunities and long-term partnerships.
• Negotiate contracts and pricing to meet customer needs and ensure market profitability.
• Monitor market trends, customer feedback, and competitor activities to adapt sales strategies.

Customer Service and Support

Sales Reporting and Analytics

Team Collaboration and Leadership

Education & Experience Requirements

Knowledge and Abilities Requirements

Regulatory Requirements

Benefits

We thank all that apply; however only the most qualified candidates selected for an interview will be contacted. Employment is contingent upon a satisfactory response from a Background Screening.

Diamond Game Enterprises, a subsidiary of Pollard Banknote Limited provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

To ALL Recruitment Agencies : We do not accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes.