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CB CanadaRichmond Hill, Ontario, CanadaCluster Business Analyst - Hybrid
Randstad CanadaMarkham, Ontario, CA- Permanent
The Cluster Business Analyst works closely with senior management and cross-functionally, assisting with
operational metrics and analytical needs.
He / she generates insights and recommendations that support and inform daily business operations and serves
as the first port of call for the Cluster GM and country leads for on-demand insights and supports the in-market
teams with core business practices such as forecasting.
Conducting primary research and analysis on market trends and dynamics, he / she comes up with solutions to
business problems and builds capabilities by introducing relevant data analytics systems to internal customers.
Advantages
Working Conditions
Please indicate any working conditions beyond a normal office environment, including the type of condition (e.g.
exposure to heat / cold / noise / fumes, restricted movement, frequent travel) and the frequency experienced.
Ability to travel
On-site as well as remote work environment – In alignment with local guidelines.
Responsibilities
Key Responsibilities
The table below details the key responsibilities of the job. These responsibilities represent the major areas of
work performed and are not an exhaustive list of all tasks.
Support annual operating plan cycle, business development, develop forecasts, contribute to business
cases (cost / benefit analysis).
Prepare defined reports on a scheduled basis for senior executives, global / Cluster commercial teams,
prioritized markets within the cluster. Prepare detailed presentations with recommendations to support
findings / trends.
Assist internal customers to better understand current business challenges and opportunities.
Effectively communicate actionable insights : Translate complex analytics tasks into concise, visual and
easily consumable reports.
Work closely with the global and local commercial teams to develop and maintain standardized forecast
models for key products and business development opportunities. Assist in the development of pro-forma
and “what-if” scenarios to project financial impact of contemplated changes.
Analyzing actual results against plan and forecast and recommending interventions where appropriate.
Identifying opportunities for improvement in operational performance and notifying management of issues
and problems requiring immediate attention.
Maintain a working knowledge of primary pharmaceutical databases and services (eg IQVIA) to advise
commercial management teams when business information questions arise. Ability to use such data to
create market reports.
Define the third-party data package (i.e. IQVIA) and requirements for the cluster, in consultation with the
relevant stakeholders.
Contribute to the capability building and implementation of new technology and systems :
o Document business processes and system features to be proposed to users; validate and signoff
with users.
o Create and document the test strategy, create test cases, participate in the actual testing, and
document the test results.
o Run workshops and training sessions.
Qualifications
Qualifications
The table below details the minimum levels of education and experience, as well as the minimum and preferred
qualifications, certifications or designations required to complete the job.
Minimum Required : Preferred :
Education and
Experience
Bachelor's degree in relevant field
OR an equivalent technical
certification
Working experience in the
pharmaceutical industry
Masters´ degree in Analytics,
Engineering, Business or Computer field
Working experience in the
pharmaceutical industry
Knowledge and Skills
Demonstrated ability to gather, analyze, interpret and communicate data from a
variety of sources, including external sources such as IQVIA and others.
Sound understanding of product forecasting and financial modelling; experienced
in the preparation and interpretation of financial spreadsheets, commercial plans
and presentations.
Clear, simple and engaging communication style and presentation skills. Ability to
visualize and communicate actionable insights, often for non-technical audience.
Advanced proficiency with Power BI and familiarity with SQL and / or Python
desired
Ability to gather requirements from teams and design and build dashboard
solutions based on those requirements
Knowledge of key issues and current developments in the pharmaceutical and
healthcare industries is a plus.
Attention to detail and ability to deliver high quality work within tight timelines
Project management and problem-solving skills.
Thrives in a fast-moving and quickly changing environment – great sense of
urgency and desire to learn and develop.
Challenges themselves, and those around them, to ensure that activities align to
business needs and add value.
Empathetic team player; creating collaborative relationships in a matrix
environment.
Summary
Communication & Working Relationships
Contact Example Internal / External
Commercial and
Medical teams (global
and local)
Supporting senior management , business development and
brand strategy teams with business insights and
recommendations.
Internal
IT Co-create, deploy, and maintain data analytics platforms Internal
External data suppliers Identifies and sources data required from external vendors (e.g.
IQVIA) External
Legal, Compliance Ensure adherence to legal and ethics / compliance aspects Internal
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary / gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [email protected] to ensure their ability to fully participate in the interview process.