E commerce Jobs in Thornhill, ON

Description

Your Focus

Strategic Collaborative Leadership

• Develop and execute a growth strategy across retail, ecommerce, wholesale, and brand expansion
• Partner closely with ownership to align long-term vision with measurable execution plans
• Identify new store opportunities, market expansion strategies, and strategic partnerships
• Build the organizational structure, talent, and systems required for future scale

Operational Excellence

• Oversee daily operations across all retail locations and support functions
• Ensure consistent standards in service, visual merchandising, inventory management, and store execution
• Improve operating efficiencies across stores, head office, and supply chain functions
• Lead real estate priorities, including renewals and new site opportunities

Financial Stewardship

• Assume full P&L responsibility for the Canadian business
• Drive sales growth while optimizing margins, expenses, and inventory productivity
• Lead budgeting, forecasting, and reporting on key business performance metrics
• Apply strong commercial discipline to pricing, promotions, assortment, and productivity decisions

Marketing Oversight & Brand Growth

• Provide executive oversight of brand marketing, digital marketing, customer acquisition, and retention strategies
• Ensure all marketing activity reflects the premium positioning of the brand while driving measurable results
• Partner with internal and external teams on campaigns, launches, social media, and seasonal initiatives
• Oversee CRM and loyalty strategies to deepen customer relationships and lifetime value
• Align ecommerce merchandising and marketing efforts to maximize omnichannel performance

Customer Experience

• Refine and lead the national selling culture, ensuring customers receive elevated service across every touchpoint
• Strengthen clienteling disciplines and relationship-based selling strategies
• Protect brand standards while evolving customer expectations across physical and digital channels

Talent Development

• Build and mentor a high-performing leadership team across retail and head office functions
• Foster a culture of accountability, coaching, collaboration, and performance
• Develop succession plans and future leaders across the organization

Requirements

Your Qualifications

• 10+ years of executive leadership experience within fashion apparel, specialty, premium, or luxury retail
• Proven success leading multi-site retail operations and wholesale in Canada with full omnichannel responsibility
• Demonstrated ability to drive sales growth, improve profitability, and manage P&L performance
• Deep understanding of the Canadian retail landscape, consumer behaviour, and regional market nuances
• Strong experience integrating high-touch store environments with seamless digital and e-commerce experiences
• Broad operational expertise across merchandising, inventory management, logistics, real estate, and systems
• Experience working alongside founders, family offices, or entrepreneurial ownership groups
• Strong leadership capability with the ability to inspire teams, build culture, and drive performance
• High emotional intelligence with the ability to influence and build trust across all levels
• Excellent communication skills and executive presence as a brand ambassador

Corporate Culture

What They Offer

• Competitive executive compensation package with performance-based incentives – base salary $155,000 - $175,000 plus bonus
• Comprehensive health and wellness benefits
• Generous employee discount program
• Opportunity to shape the future growth of a leading Canadian fashion brand
• A collaborative, entrepreneurial, and design-driven culture