Desktop support analyst Jobs in Edmonton, AB
Last updated: 17 days ago
- Promoted
GOAPRDJP00000478 - IT Technical Business Analyst - Intermediate
freelance.caEdmonton, Canada Show moreLast updated: 17 days ago
software technical support analyst
Dynamic Manufacturing SolutionsEdmonton, AB, CAsystems technical support analyst
Durabuilt Windows & Doors Inc.Edmonton, AB, CASystems Analyst
Carrington Group of CompaniesEdmonton, Alberta, Canada Show moreLast updated: 29 days ago
Desktop Support level 3
PeopleToGoEdmonton, AB, CanadaDesktop EUC
Iron SystemsEdmonton 560 AB, CANIT Support Analyst
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DeloitteEdmonton, Alberta, Canada Show moreLast updated: 30+ days ago
IM / IT Support Analyst (Anticipatory)
Treasury Board of Canada SecretariatEdmonton, AlbertaApplication Support Analyst
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GLOBAL RESOURCE AUTO RECYCLING LTD.Edmonton, AB, CADesktop Support Analyst
CB CanadaEdmonton, Alberta, Canadadesktop support analyst
1823847 ALBERTA LTDEdmonton, AB, CAAnalyst, Enterprise Applications Support
AtcoEdmonton, ABsystems technical support analyst
AIS WEB TECHNOLOGIESEdmonton, AB, CADesktop Support Technician
Stream-Flo Industries Ltd.Edmonton, AB TBH, CASupport Analyst, Managed Services
MNPEdmonton, AB, CanadáApplication Support Analyst
AutoCanadaEdmonton, AB, CAsystems technical support analyst
Elite Global GroupEdmonton, AB, CAGOAPRDJP00000478 - IT Technical Business Analyst - Intermediate
freelance.caEdmonton, Canada17 days ago
Job descriptionWindows 11 / End User Computing (EUC) The End User Computing (EUC) team is managing the migration of Windows 11 in addition to other major desk top updates and changes and operational programs. This resource will coordinate and provide technical analysis for the completion of the Windows 11 migration across GoA, including coordinating testing, application exception management, rollout scheduling, training, and reporting. This resource will also assist with other technical and coordination activities to support major End User Computing updates or changes. Updates or changes might be new software or updates to existing software or operating systems (e.g. significant feature changes for Windows and / or monthly security updates), or changes to delivery methods, computer architecture. End User Computing provides computers and end user technical support to 20+ Ministries, totaling roughly 35,000 users across Alberta. 60% are in Edmonton, 20% are in Calgary, and the remaining 20% are distributed across the province, in about 650 GoA office locations province wide. Collaborate with multi-disciplined teams on Windows 11 migration and roll out schedule. Collaborate on proof of concept and limited production roll outs Assist in developing project plans, rollout schedules, and estimates pertaining to Windows 11 migration, and other major End User desktop upgrades or changes. Research and evaluate latest technology trends. Architect new IT services, develop solution paper and test plans. Evaluate current services and recommend remedial actions where required. Assist in determining hardware / software requirements. Collaborate with multi-disciplined teams on proof of concept and limited production roll outs. Provide quality control on production implementations. Communicate operation guidelines and policies to the clients. Apply and interpret how the operation guidelines enhance the department’s way of doing business. Review new services and technology requests by business area and assess their impact on the operational environment, giving recommendations for remediation. Assist in developing project plans, schedules, and estimates pertaining to architectural deployment and services delivery. Assist in developing task lists and resource assignments within the context of architectural planning and deployments. Assist with implementation of IT infrastructure with an emphasis on End User desktop technical support. Document technical recommendations and provide technical advice and guidance to management, operations and project team members and within shared IT services. Ensure change management processes are followed. Make recommendations to project team members pertaining to issues, risks and client satisfaction. Provide tracking and reporting of time and status on all work as required. Greater Than 10 Year
Job Description The role is going to IT Technical Business Analyst - Intermediate with the Government of Alberta in Edmonton, AB.
If you have the required experience and are available for new opportunities, please send the following documents by Friday, December 06, 2024 at 4 : 00 PM EST Below you can find some brief information.
Without mandatory documents, we cannot submit a candidate
- Updated Resume in word format (Mandatory)
- Skills Matrix Filled {The one attached on the website Apply Online link} (Mandatory)
- Expected hourly rate (Mandatory)
- Visa Status (Mandatory)
- LinkedIn ID (Mandatory)
Job Title : GOAPRDJP00000478 - IT Technical Business Analyst - Intermediate Work Location : Edmonton, Alberta, Remote Estimated Start Date : 02 / 01 / 2025 Estimated End Date : 30 / 06 / 2025 #Business Days : 125.00 Estimated Hours per Day : 7.25 Maximum Duration of Extension : 06 Months
Note : The resource will work remotely , and all meetings will be conducted virtually.
Description
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Qualification Bachelor Degree Job Related Sector(s) IT Technical Business Analyst - Senior Experience