Customer support Jobs in Quebec City, QC
Last updated: 3 days ago
We are seeking twelve highly skilled bilingual customer care professionals based in Canada fluent in both Canadian French and English to join our remote team.
This fully remote workfromhome position...Show moreLast updated: 30+ days ago
Hello ! I'm Jérémy, Recruitment Consultant for Fed Supply, an employment agency specializing in supply chain, logistics, transportation and customer service - offering temporary and permanent jobs ...Show moreLast updated: 30+ days ago
Opportunité de Carrière chez Bétonel Dulux : • • • •Bétonel Dulux, • • une entreprise de PPG, embauche un(e) Commis ServiceClientèle à Temps Plein pour nos magasins de détail.Cest une excellenteocc...Show moreLast updated: 3 days ago
ConsuLab fabrique des ensembles éducatifs pour les écoles spécialisées dans le domaine de l’automobile.Nous sommes à l’affût de la technologie et nous aidons les jeunes à demeurer motivés dans un d...Show moreLast updated: 3 days ago
As a Customer Service Manager, you'll be responsible for supporting and helping transaction service employees make a positive impact in people’s lives while also enabling your team to grow professi...Show moreLast updated: 11 days ago
Customer Experience & Support Specialist.We are seeking a dynamic and customer-focused professional to join our.This hybrid role involves supporting clients through the pre-sales process by pre...Show moreLast updated: 30+ days ago
Great permanent job opportunity for one of Quebec's finest companies.A Quebec-based fashion and home decor company is looking for a Bilingual customer service agent to work in their state-of-the-ar...Show moreLast updated: 30+ days ago
EXFO develops smarter test, monitoring and analytics solutions for the global communications industry.We are trusted advisers to fixed and mobile network operators, hyper-scalers and leaders in the...Show moreLast updated: 9 days ago
Montreal, QC; Brossard, QC; Burlington, ON; Calgary, AB; Edmonton, AB; Fredericton, NB; Halifax, NS; Kitchener, ON; Laval, QC.
Moncton, NB; Ottawa, ON; Quebec City, QC; Regina, SK; Saint John, NB; ...Show moreLast updated: 3 days ago
Le rôle du spécialiste – service à la clientèle est de fournir un soutien quotidien axé sur la clientèle à des clients et à des groupes de concessionnaires particuliers qui font affaire avec AutoTr...Show moreLast updated: 30+ days ago
A global family business established for a little over 10 years in Quebec City, our client is looking for a person in.The company will train you on site to use their unique modeling software for th...Show moreLast updated: 30+ days ago
Are you looking for a new challenge where your skills and experience in client support and technical support can be put to good use with an exciting and fulfilling challenge?.For almost 40 years, L...Show moreLast updated: 30+ days ago
Speech French fluently to support customers.Provide quality telephone and email support with an emphasis on customer service, technical expertise, and timeliness to both non-technical end-users as ...Show moreLast updated: 30+ days ago
PRECICOM est un chef de file en cybersécurité, services gérés et innovation numérique depuis plus de 24 ans.Nous valorisons nos talents à l'interne par notre gestion est orientée vers le bon sens, ...Show moreLast updated: 12 days ago
At least a DEP or related work experience.Ability to understand French, and strong English.Experience related to AP, AR, Credit, or collections.
Experience understanding PO's and invoices.Experience...Show moreLast updated: 12 days ago
Veuillez noter que cette publication d'offre d'emploi concerne un poste à pourvoir en permanence (evergreen) et ne représente pas un poste vacant ou actif au sein de notre organisation.Nous accepto...Show moreLast updated: 30+ days ago
Deskside Support / Help Desk / Field Service Technician.Perform intermediate IMAC (installs, moves, add, changes) activities : hardware roll-outs, refreshes, and other hardware deployment related activi...Show moreLast updated: 30+ days ago
Position - Bilingual Technical Support Specialist (Tier -1 ).Tech agent is required to have good communication and organization skills, basic technical knowledge, and the ability to follow standard...Show moreLast updated: 12 days ago
- Promoted
Remote Customer Support Pharmaceutical Distribution
TalentWorldGroupQuebec City, Quebec, CanadaCA$30.77 hourly
Remote
Full-time
Bilingual Customer Service & Technical Product Support.
EightSix NetworkQCCA$12.00–CA$20.00 hourly
Retail Customer Support Specialist (Apply in minutes)
Dulux / BetonelLevis, QC, USFull-time
- Promoted
Support aux ventes
Consulab Educatech inc.Québec, QC, CanadaFull-time
- Promoted
Manager Customer Service
National BankLévis, QC, CanadaFull-time
- Promoted
Customer Experience & Support Specialist _ Custom design window covering
Linen ChestQuébec, CanadaQuick Apply
- Promoted
Copilot Support Specialist
FX Innovation, une compagnie de Bell CanadaGreater Montreal Metropolitan Area, Canada Fournir un support technique et un dépannage pour le système Copilot et les systèmes intégrés.Collaborer avec le service informatique et d'autres départements pour recueillir les exigences et s'ass...Show moreLast updated: 12 days ago
- Promoted
Bilingual customer service agent
Randstad CanadaQuébec, Quebec, CACA$20.00 hourly
Permanent
Quick Apply
Directeur régional des ventes, soutien à la clientèle / Regional Customer Support Sales Manager
BrandtQuebec City, CA Brandt est actuellement à la recherche d’un directeur régional des ventes du support client pour notre région Quebec.En tant qu'acteur clé de la croissance et du d...Show moreLast updated: 30+ days ago
- Promoted
Production Support Technician
EXFO incQuébec, QC, CanadaFull-time
Engagement Support Analyst
Deloitte, Quebec, CaCA$47,000.00–CA$78,000.00 yearly
Permanent
Spécialiste service à la clientèle - Bilingue / Customer Support Specialist - Bilingual
AutoTrader.caQuebecCA$21.00 hourly
production support
Phénix Groupe ConseilQuébec, QC, CACA$20.00 hourly
Permanent
Customer Support Advisor - Integration
LogibecQuébec, QC, CACA$30.00 hourly
Full-time
Quick Apply
Customer Success Associate, Technical Support (French bilingual)
Industrial Scientific CorporationRemote, Quebec, CanadaCA$16.39–CA$30.43 hourly
Remote
- Promoted
Technicien(ne) TI - support
Precicom TechnologiesQuebec, CanadaFull-time
- Promoted
Customer Service Clerk
Insight GlobalQuebec, CanadaFull-time
Programmeur Delphi - Support
ACCEO Solutions Inc.Quebec, CanadaCA$48.00 hourly
Full-time
Deskside Support
PeopleToGoQuebec City, QC, CanadaCA$22.00–CA$25.00 hourly
Full-time +1
Quick Apply
- Promoted
Bilingual Technical Support Specialist
Tech MahindraQuebec, CanadaFull-time
Remote Customer Support Pharmaceutical Distribution
TalentWorldGroupQuebec City, Quebec, Canada30+ days ago
Salary
CA$30.77 hourly
Job type
- Full-time
- Remote
Job descriptionRequired : High school diploma. Preferred : Bachelors degree in life sciences health sciences or related discipline. Required Experience : Minimum of 2 years in customer service. Preferred Experience : 5 years in customer service preferably within the healthcare pharmaceutical industry and a basic knowledge of broad supply chain activities. Required : Exceptional verbal and written communication skills. Ability to thrive in a fastpaced environment. Strong analytical and business problemsolving skills. Strong organizational and interpersonal skills. Ability to ask the right questions and lead conversations. Ability to interact effectively with all levels of professionals including RNs medical professionals and patients. Strong multitasking skills and orientation towards metrics. Bilingual in Canadian French and English (written and verbal). Duration : Five weeks of paid training starting in September. Format : Fully remote / workfromhome. Internet : Broadband connection with Ethernetbased LAN. Processor : 1.8GHz or higher (64bit preferred). RAM : 8GB or higher. Storage : Minimum 10GB available. Resolution : 1920x1080 preferred. Headset : Wired USB headset. Operating System : Windows 10 or higher Mac OSX 11 or higher. Home Based Working Project based opportunities Longterm cooperation Learning opportunity in an international environment Career development Gamification program (which brings extra benefits)
We are seeking twelve highly skilled bilingual customer care professionals based in Canada fluent in both Canadian French and English to join our remote team. This fully remote workfromhome position involves customer support for a premium client in the medical field specifically in pharmaceutical services. Your role is crucial in ensuring that pharmaceutical packaging processes meet the highest standards of quality and compliance.
Summary of Responsibilities :
You will be the first point of contact for customers regarding order management product and service complaints adverse events and general inquiries. You will be responsible for the initial intake documentation and distribution of customer needs. The role requires independent resolution of moderately complex inquiries and the investigation of issues related to shipments returns credits and orders.
Essential Duties and Responsibilities :
- Serve as the first point of contact for all customer inquiries and product / service complaints via phone fax email or online.
- Handle order entry for home patients and clinics.
- Thoroughly document all inquiries in accordance with company procedures.
- Redirect complex or specialized concerns
- Expedite customer orders as required.
- Investigate and resolve issues related to shipment of products returns credits and orders.
- Meet assigned targets related to order and call management.
- Process and issue credits / returns.
- Set up new patients following the outlined onboarding process and maintain records.
- Build relationships with crossfunctional teams and clinics.
- Maintain patient prescriptions / records and attend all required Customer Care meetings / training.
- Adhere to company procedures related to complaint management.
Requirements
Education / Experience :
Skills / Qualifications :
Training Program :
Internet and Hardware Requirements :
If you are a dedicated and compassionate Customer Care Representative with experience in pharmaceutical packaging and are excited to contribute to a dynamic team we encourage you to apply. Training begins in September we look forward to welcoming you on boar
Benefits
Remote Work :