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Customer support Jobs in Dorval, QC

Last updated: 3 days ago
Customer Support Manager - ValPay

Customer Support Manager - ValPay

Valsoft CorporationMontreal, QC, CA
Full-time
Quick Apply
ValPay is looking to hire a Customer Support Manager to operate one of our Software businesses! .This position provides critical customer support management for a growing software vertical.As ...Show moreLast updated: 19 days ago
Customer Support Specialist

Customer Support Specialist

CB CanadaMontreal, Quebec, Canada
CA$51,750.00–CA$54,984.00 yearly
Before you apply to a job, select your language preference from the options available at the top right of this page.Explore your next opportunity at a Fortune Global 500 organization.Envision innov...Show moreLast updated: 30+ days ago
  • Promoted
Support Applicatif / Application Support Specialist

Support Applicatif / Application Support Specialist

ALTEN CanadaMontreal, QC, Canada
Full-time
English will follow] - Dans cette annonce, l'utilisation du genre masculin a été adoptée afin de faciliter la lecture, et n'a aucune intention discriminatoire. Chef de file mondial de l’industrie de...Show moreLast updated: 3 days ago
  • Promoted
Analyste Support TI / IT Support Analyst

Analyste Support TI / IT Support Analyst

Leviton CanadaPointe-Claire, QC, Canada
Full-time
Chez Leviton, nous créons ce qui viendra éclairer, alimenter et connecter votre quotidien, englobant l’électricité, l’éclairage, le réseau de données et la gestion de l’énergie.Forte d’une longue h...Show moreLast updated: 14 days ago
  • Promoted
Warehouse / Customer Support

Warehouse / Customer Support

IDN-CanadaMontreal, QC, Canada
CA$20.00 hourly
Full-time +1
We are currently seeking candidates for a permanent full-time.Branch! Opportunities to grow within the company.Strong verbal & written communication skills in English & French.The ability t...Show moreLast updated: 24 days ago
Customer Support Advocate

Customer Support Advocate

SoftchoiceMontreal, Quebec, CA
CA$42,000.00 yearly
We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work.That means mov...Show moreLast updated: 30+ days ago
Customer Service Support

Customer Service Support

BMOMONTREAL, QC, CAN
CA$33,850.00–CA$44,000.00 yearly
Full-time +1
Retail Banking Sales & Service.Fulfills transactions, internal business partner / external customer inquiries and requests, and / or audit and reconciliation activities. Follows procedures to resolve ...Show moreLast updated: 30+ days ago
  • Promoted
Customer Support Specialist Bilingual Canadian-French and English

Customer Support Specialist Bilingual Canadian-French and English

MarginEdgeMontreal, Quebec, Canada
Were seeking talented folks to join our team and help customers in the US and Canada succeed and become passionate about our platform. The Customer Support Specialist role is ideal for someone with ...Show moreLast updated: 20 days ago
Bilingual (English / French) Customer Support Representative

Bilingual (English / French) Customer Support Representative

goeasy Ltd.Montréal, Quebec, CA
CA$20.00 hourly
Lefrançaissuitl'anglais | French follows English.If you are looking to join one of Canada’s fastest-growing companies, goeasy is the place for you!. Certified as a Great Place to Work®,.Canada’s Mos...Show moreLast updated: 30+ days ago
Job title : Customer Support Coordinator On-site

Job title : Customer Support Coordinator On-site

Trelleborg Sealing SolutionsMontreal, CA
CA$20.00–CA$30.00 hourly
The Customer Support Coordinator (CSC) is responsible for providing and achieving outstanding customer service and total satisfaction to existing and prospective customers while building positive c...Show moreLast updated: 30+ days ago
  • Promoted
Support informatique senior

Support informatique senior

Robert HalfMontreal, QC, CA
CA$75,000.00–CA$90,000.00 yearly
Permanent
Quick Apply
Nous recherchons un Support informatique senior pour rejoindre notre équipe à Montréal, Québec.En tant que Support informatique senior, vous serez responsable de la gestion des incidents, de l'assi...Show moreLast updated: 15 days ago
Customer Support Representative

Customer Support Representative

Fuze HRMontreal, Quebec, Canada
CA$50.00 hourly
Full time opportunity available immediately in Lachine!.Your Responsibilities as Customer Support Representative are : .Make outgoing calls to clients. Managing all aspects of customer service relatio...Show moreLast updated: 30+ days ago
Customer Sales Support

Customer Sales Support

Quantum Management ServicesSaint-Laurent
CA$30.00 hourly
Permanent
Up to $30 per hour plus commission (depending on experience).Part-time or Full-time (flexible schedule) on-site 5 days + flexible hours. Attention Inside Sales professionals!.Are you an experienced ...Show moreLast updated: 30+ days ago
Bilingual Customer Support Manager

Bilingual Customer Support Manager

BramblesSaint, Laurent, Quebec, Canada
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Gérer un territoire de clients commerciaux et de détail.Améliorer la satisfaction et la fidélité de la clientèle dans le territoire désigné tel que mesuré durant le NPS annuel.Signaler toute menace...Show moreLast updated: 30+ days ago
Customer Success Associate, Technical Support (French bilingual)

Customer Success Associate, Technical Support (French bilingual)

Industrial Scientific CorporationRemote, Quebec, Canada
CA$16.39–CA$30.43 hourly
Remote
Speech French fluently to support customers.Provide quality telephone and email support with an emphasis on customer service, technical expertise, and timeliness to both non-technical end-users as ...Show moreLast updated: 30+ days ago
  • Promoted
Customer Support Specialist

Customer Support Specialist

Montréal Luminaire & Quincaillerie / / Montreal Lighting & HardwareMontreal, QC, Canada
Full-time
Customer service agent (E-commerce).We are seeking a dynamic customer service representative to join our team!.Are you looking for a new challenge within a growing company? Our customer support rep...Show moreLast updated: 14 days ago
  • Promoted
Customer Service Representative - Technical Support Level 1

Customer Service Representative - Technical Support Level 1

Randstad CanadaSaint-Laurent, Quebec, CA
CA$50,000.00–CA$60,000.00 yearly
Permanent
Quick Apply
Are you passionate about the textile industry and the fashion world? Do you enjoy solving technical problems and providing solutions? Do you have experience in Level 1 technical support?.We are cur...Show moreLast updated: 22 days ago
  • Promoted
Portfolio Analyst & Controller, Customer Support

Portfolio Analyst & Controller, Customer Support

CAEMontreal
CA$85,000.00 yearly
Full-time
This role’s main function is to execute project management tasks to support to the business unit (Defence & Security) on the delivery of post-delivery projects, services, spares and repairs.Execute...Show moreLast updated: 30+ days ago
Job : Customer Support Specialist

Job : Customer Support Specialist

StingrayMontreal
CA$17.50 hourly
Department Customer Support Location Montreal.At Stingray, creativity, collaboration, and cutting-edge technology are the pillars of our DNA. Keen on joining a team of tech-savvy music lovers in a s...Show moreLast updated: 30+ days ago
Bilingual Customer Service Experience - Online Sales Support

Bilingual Customer Service Experience - Online Sales Support

Sleep CountryPointe-Claire, QC, CA
CA$58,000.00 yearly
At Sleep Country Canada / Dormez-vous? (SCC / DV), we are inspired every day through our purpose to transform lives by awakening Canadians to the power of sleep and our vision to champion sleep as the ...Show moreLast updated: 30+ days ago
Customer Support Manager - ValPay

Customer Support Manager - ValPay

Valsoft CorporationMontreal, QC, CA
19 days ago
Job type
  • Full-time
  • Quick Apply
Job description

ValPay is looking to hire a Customer Support Manager to operate one of our Software businesses!

This position provides critical customer support management for a growing software vertical. As a Customer Support Manager reporting to the VP of Operations, you will be responsible for working with the management cluster in the business of companies on developing and implementing the business’s strategic plan spanning support, customer service and professional services. You will be responsible for identifying, defining, and executing the strategies required to achieve your growth plans and operating objectives with a focus on improving operational excellence.

Here is a little window into our company :   ValPay, the payment processing arm of Valsoft, operates and manages Valsoft’s global portfolio of wholly owned software companies, providing mission-critical integrated payment processing solutions across multiple verticals. By implementing industry best practices, ValPay delivers a time-sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.

Our motto is  “Be Humble, Stay Hungry!”

The successful candidate will be based anywhere within commutable distance of our office in Montreal, Saint-Laurent, working in a hybrid work model!

What your day will look like :

  • Work with the leadership team and VP of Operations to set and execute on the strategy
  • Ability to review the operational plan and guide the functional leadership into a focused ROI approach, including Customer Service and Professional Services
  • Regular monitoring and measuring of the priorities, providing coaching and guidance to team members as required
  • Develop operations-related plans, budgets, policies, and procedures to achieve customer satisfaction and revenue targets
  • Review, analyze and roll out strategic changes as they pertain to operational best practices and revenue-driven efficiencies
  • Collaborate with senior management to set strategies, objectives and policies
  • Managing vendor and key customer relationships
  • Contribute to high-priority projects to prepare the company for future growth phases and market readiness
  • Contribute to high-priority projects to prepare the company for future growth phases and market readiness

About you :

  • 3+ years of upper-level experience in the payment processing and payment gateway industry is essential
  • 3+ years of cross-functional team management experience
  • Bachelor’s degree or equivalent, preferably in a technical or business discipline, MBA, or advanced degree, a plus but not a requirement
  • A natural ability to lead performance and process improvement in a business
  • Bring a proven entrepreneurial spirit and pace-setter traits
  • Experience working in small to medium-sized payment processing or payment-related businesses as an Operations Manager or similar-level position
  • Ability to structure, analyze, and solve complex business problems, as well as deliver impact against concrete business goals
  • Excellent Leadership, communication, and organizational skills
  • Excellent analytical and problem-solving skills
  • A 'roll up the sleeves attitude towards problem-solving
  • Goal-oriented with comfort in setting measurable goals for others and yourself
  • Comfortable working independently as well as in a team
  • Ability and willingness to create change, passion for continuous improvement
  • Fluent in English, both written and verbal, is essential
  • Must be legally authorized to work in Canada
  • For information about  ValPay , please visit our website at www.valpay.com

    We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted.