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Customer support Offres d'emploi - Dorval, QC

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Customer Support Manager - ValPay

Customer Support Manager - ValPay

Valsoft CorporationMontreal, QC, CA
Temps plein
Quick Apply
ValPay is looking to hire a Customer Support Manager to operate one of our Software businesses! .This position provides critical customer support management for a growing software vertical.As ...Voir plusDernière mise à jour : il y a 24 jours
Customer Support Specialist

Customer Support Specialist

CB CanadaMontreal, Quebec, Canada
51 750,00 $CA – 54 984,00 $CA par an
Before you apply to a job, select your language preference from the options available at the top right of this page.Explore your next opportunity at a Fortune Global 500 organization.Envision innov...Voir plusDernière mise à jour : il y a plus de 30 jours
  • Offre sponsorisée
Warehouse / Customer Support

Warehouse / Customer Support

IDN-CanadaMontreal, QC, Canada
20,00 $CA par heure
Temps plein +1
We are currently seeking candidates for a permanent full-time.Branch! Opportunities to grow within the company.Strong verbal & written communication skills in English & French.The ability t...Voir plusDernière mise à jour : il y a 29 jours
  • Offre sponsorisée
Customer Support Specialist

Customer Support Specialist

Recrutement Amarillo inc.Montréal, CA
Temps plein
Customer Support SpecialistHave you worked in customer-service or as a receptionist, secretary, or administrator, buyer, or call-centre agent? Would like to step up to a role where your strong comm...Voir plusDernière mise à jour : il y a 1 jour
Customer Service Support

Customer Service Support

BMOMONTREAL, QC, CAN
33 850,00 $CA – 44 000,00 $CA par an
Temps plein +1
Retail Banking Sales & Service.Fulfills transactions, internal business partner / external customer inquiries and requests, and / or audit and reconciliation activities. Follows procedures to resolve ...Voir plusDernière mise à jour : il y a plus de 30 jours
Customer Support Advocate

Customer Support Advocate

SoftchoiceMontreal, Quebec, CA
42 000,00 $CA par an
We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work.That means mov...Voir plusDernière mise à jour : il y a plus de 30 jours
  • Offre sponsorisée
Customer Support Specialist Bilingual Canadian-French and English

Customer Support Specialist Bilingual Canadian-French and English

MarginEdgeMontreal, Quebec, Canada
Temps plein
Were seeking talented folks to join our team and help customers in the US and Canada succeed and become passionate about our platform. The Customer Support Specialist role is ideal for someone with ...Voir plusDernière mise à jour : il y a 26 jours
Bilingual (English / French) Customer Support Representative

Bilingual (English / French) Customer Support Representative

goeasy Ltd.Montréal, Quebec, CA
20,00 $CA par heure
Lefrançaissuitl'anglais | French follows English.If you are looking to join one of Canada’s fastest-growing companies, goeasy is the place for you!. Certified as a Great Place to Work®,.Canada’s Mos...Voir plusDernière mise à jour : il y a plus de 30 jours
Job title : Customer Support Coordinator On-site

Job title : Customer Support Coordinator On-site

Trelleborg Sealing SolutionsMontreal, CA
20,00 $CA –30,00 $CA par heure
The Customer Support Coordinator (CSC) is responsible for providing and achieving outstanding customer service and total satisfaction to existing and prospective customers while building positive c...Voir plusDernière mise à jour : il y a plus de 30 jours
  • Offre sponsorisée
Support Applicatif / Application Support Specialist

Support Applicatif / Application Support Specialist

ALTEN CanadaMontreal, QC, Canada
Temps plein
English will follow) - Dans cette annonce, l'utilisation du genre masculin a été adoptée afin de faciliter la lecture, et n'a aucune intention discriminatoire. Chef de file mondial de l’industrie de...Voir plusDernière mise à jour : il y a 8 jours
  • Offre sponsorisée
Support informatique senior

Support informatique senior

Robert HalfMontreal, QC, CA
75 000,00 $CA – 90 000,00 $CA par an
CDI
Quick Apply
Nous recherchons un Support informatique senior pour rejoindre notre équipe à Montréal, Québec.En tant que Support informatique senior, vous serez responsable de la gestion des incidents, de l'assi...Voir plusDernière mise à jour : il y a 20 jours
Customer Support Representative

Customer Support Representative

Fuze HRMontreal, Quebec, Canada
50,00 $CA par heure
Full time opportunity available immediately in Lachine!.Your Responsibilities as Customer Support Representative are : .Make outgoing calls to clients. Managing all aspects of customer service relatio...Voir plusDernière mise à jour : il y a plus de 30 jours
  • Offre sponsorisée
Customer Support Associate

Customer Support Associate

ActalentMontreal, QC, Canada
Temps plein
Rôle : Associé(e) au soutien à la clientèle.S'assurer que nos employés contractuels, nos clients et nos équipes de vente reçoivent un service de qualité supérieure dans les domaines des ressources h...Voir plusDernière mise à jour : il y a 4 jours
Customer Sales Support

Customer Sales Support

Quantum Management ServicesSaint-Laurent
30,00 $CA par heure
CDI
Up to $30 per hour plus commission (depending on experience).Part-time or Full-time (flexible schedule) on-site 5 days + flexible hours. Attention Inside Sales professionals!.Are you an experienced ...Voir plusDernière mise à jour : il y a plus de 30 jours
Bilingual Customer Support Manager

Bilingual Customer Support Manager

BramblesSaint, Laurent, Quebec, Canada
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Gérer un territoire de clients commerciaux et de détail.Améliorer la satisfaction et la fidélité de la clientèle dans le territoire désigné tel que mesuré durant le NPS annuel.Signaler toute menace...Voir plusDernière mise à jour : il y a plus de 30 jours
Customer Success Associate, Technical Support (French bilingual)

Customer Success Associate, Technical Support (French bilingual)

Industrial Scientific CorporationRemote, Quebec, Canada
16,39 $CA –30,43 $CA par heure
Télétravail
Speech French fluently to support customers.Provide quality telephone and email support with an emphasis on customer service, technical expertise, and timeliness to both non-technical end-users as ...Voir plusDernière mise à jour : il y a plus de 30 jours
  • Offre sponsorisée
Portfolio Analyst & Controller, Customer Support

Portfolio Analyst & Controller, Customer Support

CAEMontreal
85 000,00 $CA par an
Temps plein
This role’s main function is to execute project management tasks to support to the business unit (Defence & Security) on the delivery of post-delivery projects, services, spares and repairs.Execute...Voir plusDernière mise à jour : il y a plus de 30 jours
  • Offre sponsorisée
Sales Support - Dorval

Sales Support - Dorval

Randstad CanadaDorval, Quebec, CA
45 000,00 $CA – 50 000,00 $CA par an
CDI
Quick Apply
We are currently looking for a sales support role for an amazing company in Dorval.They are currently growing and have lots of room for advancement. The sales support representative will deal with s...Voir plusDernière mise à jour : il y a plus de 30 jours
Job : Customer Support Specialist

Job : Customer Support Specialist

StingrayMontreal
17,50 $CA par heure
Department Customer Support Location Montreal.At Stingray, creativity, collaboration, and cutting-edge technology are the pillars of our DNA. Keen on joining a team of tech-savvy music lovers in a s...Voir plusDernière mise à jour : il y a plus de 30 jours
Bilingual Customer Service Experience - Online Sales Support

Bilingual Customer Service Experience - Online Sales Support

Sleep CountryPointe-Claire, QC, CA
58 000,00 $CA par an
At Sleep Country Canada / Dormez-vous? (SCC / DV), we are inspired every day through our purpose to transform lives by awakening Canadians to the power of sleep and our vision to champion sleep as the ...Voir plusDernière mise à jour : il y a plus de 30 jours
Customer Support Manager - ValPay

Customer Support Manager - ValPay

Valsoft CorporationMontreal, QC, CA
Il y a 24 jours
Type de contrat
  • Temps plein
  • Quick Apply
Description de poste

ValPay is looking to hire a Customer Support Manager to operate one of our Software businesses!

This position provides critical customer support management for a growing software vertical. As a Customer Support Manager reporting to the VP of Operations, you will be responsible for working with the management cluster in the business of companies on developing and implementing the business’s strategic plan spanning support, customer service and professional services. You will be responsible for identifying, defining, and executing the strategies required to achieve your growth plans and operating objectives with a focus on improving operational excellence.

Here is a little window into our company :   ValPay, the payment processing arm of Valsoft, operates and manages Valsoft’s global portfolio of wholly owned software companies, providing mission-critical integrated payment processing solutions across multiple verticals. By implementing industry best practices, ValPay delivers a time-sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.

Our motto is  “Be Humble, Stay Hungry!”

The successful candidate will be based anywhere within commutable distance of our office in Montreal, Saint-Laurent, working in a hybrid work model!

What your day will look like :

  • Work with the leadership team and VP of Operations to set and execute on the strategy
  • Ability to review the operational plan and guide the functional leadership into a focused ROI approach, including Customer Service and Professional Services
  • Regular monitoring and measuring of the priorities, providing coaching and guidance to team members as required
  • Develop operations-related plans, budgets, policies, and procedures to achieve customer satisfaction and revenue targets
  • Review, analyze and roll out strategic changes as they pertain to operational best practices and revenue-driven efficiencies
  • Collaborate with senior management to set strategies, objectives and policies
  • Managing vendor and key customer relationships
  • Contribute to high-priority projects to prepare the company for future growth phases and market readiness
  • Contribute to high-priority projects to prepare the company for future growth phases and market readiness

About you :

  • 3+ years of upper-level experience in the payment processing and payment gateway industry is essential
  • 3+ years of cross-functional team management experience
  • Bachelor’s degree or equivalent, preferably in a technical or business discipline, MBA, or advanced degree, a plus but not a requirement
  • A natural ability to lead performance and process improvement in a business
  • Bring a proven entrepreneurial spirit and pace-setter traits
  • Experience working in small to medium-sized payment processing or payment-related businesses as an Operations Manager or similar-level position
  • Ability to structure, analyze, and solve complex business problems, as well as deliver impact against concrete business goals
  • Excellent Leadership, communication, and organizational skills
  • Excellent analytical and problem-solving skills
  • A 'roll up the sleeves attitude towards problem-solving
  • Goal-oriented with comfort in setting measurable goals for others and yourself
  • Comfortable working independently as well as in a team
  • Ability and willingness to create change, passion for continuous improvement
  • Fluent in English, both written and verbal, is essential
  • Must be legally authorized to work in Canada
  • For information about  ValPay , please visit our website at www.valpay.com

    We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted.