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British Columbia Lottery CorporationBC, CanadaSenior Manager, Mobile Experience & Omni-Channel Services
Location : Vancouver, BC, CA
Job Function : Facilities and Technical
BCLC exists to generate win-wins for the greater good.
For our people, our players, our communities, our industry, and our planet.
Lottery | Casino | Sports
Being a social purpose company, we are not only able to better align our business decisions with our purpose, but more importantly, we are committing to doing our part in creating a better world.
We want you to be where you feel you can do your best work. Most of our jobs can be done remotely providing you reside in BC.
This is a 18 Months, Full Time opportunity.
Expected Salary Range : $123,334.00-$154,169.00-$192,710.00
JOB SUMMARY
The Senior Manager, Mobile Experience & Omni Services is responsible for leading BCLC’s mobile strategy. This highly collaborative role requires aligning overarching enterprise strategies with the specific needs of individual channels and applications.
KEY ACCOUNTABILITIES
- Defines and leads the mobile and microsite (non-PlayNow websites) strategy, aligning with our corporate vision for a Digital Future.
- Contributes significantly to defining the long-term strategic roadmap for enterprise services that support both channel-specific and omni-channel experiences.
- Develops comprehensive business plans to execute the mobile and microsite strategy, clearly articulating benefit realization and supporting decisions with business analysis.
- Establishes overarching design principles (player, business, and architecture) required to implement our mobile strategy across a complex ecosystem.
- Participates in strategic planning, aligning efforts with organizational imperatives, and leveraging cross-functional capabilities for system-wide benefits.
- Oversees enterprise account services that enable mobile experiences across BCLC’s ecosystem of player-facing apps.
- Negotiates and manages vendor and maintenance contracts to ensure optimal terms and deliverables.
- Manages significant budgets for operating, capital and direct costs.
- Exemplifies leadership behaviours that support engagement of staff.
- Fosters strong, productive, and positive relationships with key cross-functional stakeholders.
- Acts as a delegate for their Director as required.
QUALIFICATIONS
EDUCATION & EXPERIENCE
KNOWLEDGE & TECHNICAL SKILLS
COMPETENCIES
Preferred qualifications may include :
What’s in it for you
We value Respect, Integrity and Community, and we provide an inclusive environment where everyone can feel like they belong.
All candidates must be at least 19 years of age and legally eligible to work in Canada.
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