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IT Support Specialist

FloForm CountertopsWinnipeg, MB, CA
Full-time

Our Winnipeg Branch is seeking a FULL-TIME on site IT Support Specialist.Note: This is not a remote position.FLOFORM Countertops is a Canadian company with its head office in Winnipeg, MB and has 1...Show more

Process Optimization Specialist

Maple Leaf FoodsWinnipeg - Lagimodiere Blvd., MB, Canada
Full-time

Reporting to the Production Manager, you will lead improvements to manufacturing equipment and processes by evaluating products, workflows, and production methods to elevate efficiency and performa...Show more

Ramp Safety Specialist

2312 GG Canada Inc.Winnipeg, MB, YWG
Full-time

We’re looking for motivated, engaged people to help make everyone’s journeys better.Main Duties and Responsibilities:.Conducts safety training programs.Responsible for investigation and documentati...Show more

Delivery Specialist

easyhomeWinnipeg, Manitoba, Canada
Full-time

Join easyhome — Canada’s largest lease-to-own business and a proud part of the .At goeasy, our people and culture are the heartbeat of everything we do, and we’re proud to be recognized for it.We’v...Show more

Solution Specialist

StantecWinnipeg, MB
Full-time +1

Communities everywhere share the need for clean water.And as they work to meet that need, they’re facing new, more complex challenges every day.Our water professionals collaborate to contribute inn...Show more

Mobile Mortgage Specialist

The Toronto-Dominion Bank (Canada)Winnipeg, Manitoba
Full-time

TD is a customer-focused personal and small business banking business.Serving more than 11 million customers nationally, TD Canada Trust provides a full range of financial products and services thr...Show more

Field Specialist

MSX InternationalWinnipeg, Manitoba, Canada
Full-time

Establish and monitor individual business plans to ensure profitability of individual Quick Lane.Perform regular operation reviews and provide synopsis in writing to dealer, Ford regional.Monitor a...Show more

Procurement Specialist

4786 CubexWinnipeg, MB, Canada
Full-time

Our offering covers rock drilling, rock cutting, rock crushing, loading and hauling and materials handling.You will perform data analysis, negotiate with suppliers, and support the team.You will be...Show more

Specialist, Marketing

MasterBrand Cabinets LLCWinnipeg, MANITOBA, Canada
Full-time

This is a marketing position responsible for working in partnership with Sales, Marketing and cross-company teams to develop and execute “go to market” projects and strategies that will drive profi...Show more

Utilization Specialist

WRHA CorporateWinnipeg, MB, CA
Permanent

Supports the coordination of patient flow and related resource utilization within the assigned Service Delivery Organization and across services and sites as required.Also functions as the Care Coo...Show more

Utilization Specialist - Repost

Winnipeg Regional Health AuthorityWinnipeg, MB, CA
Full-time

Winnipeg Regional Health Authority.Grow your career in the Winnipeg Health Region! Our team provides a spectrum of health care services through an integrated network of sites, services and organiza...Show more

Client Service Specialist

People CorporationWaterloo, Cambridge, Winnipeg,
Full-time

Waterloo, ON, Cambridge, ON, and Winnipeg, MB.This is an exciting time to join People Corporation.Our high level of acquisition activity and our consistent organic growth continue to define and fur...Show more

SAP GRC Specialist

High Cliff Partners Inc.Calgary/Winnipeg/Ottawa/Toronto, BC, CA
Full-time
Quick Apply

Our Vancouver-based client is seeking an experienced SAP GRC Specialist contractor to join their team on a one-year contract with the possibility of extension.The ideal candidate should have a mini...Show more

Transfer Specialist

019984 Hub Financial Inc.Winnipeg, MB
Full-time

Hub Financial, a division of HUB International, is one of Canada’s largest independent Managing General Agencies (MGA).Specializing in life insurance, investments, and wealth management, we provide...Show more

Administrative Specialist (Temporary)

MD Financial ManagementWinnipeg, MB, CA
Full-time

Be accountable for the preparation and processing of client documentation and inputting transaction requests as directed by Advisors and Portfolio managers .Work with Advisors, as well as a larger ...Show more

Administrative Specialist (Temporary)

ScotiabankWinnipeg, MB, CA
Full-time

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.As a Regional Administrative Specialist, you will be responsible for providing administrative a...Show more

Data Entry Specialist

ADF Medical Services Inc.Winnipeg, MB, CA
Remote
Full-time +1
Quick Apply

We're hiring a precise and dependable.If you have a sharp eye for detail and a commitment to accuracy — we want you on our team.Administrative & Health Records.Accurately enter and update patient a...Show more

Mortgage Specialist Assistant

0000050007 Royal Bank of CanadaWINNIPEG, Manitoba, Canada
Full-time

As a Mortgage Specialist assistant in the.Market you will split support between two top producing Mortgage Specialists in meeting sales objectives and related activities by providing value added ad...Show more

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IT Support Specialist

IT Support Specialist

FloForm CountertopsWinnipeg, MB, CA
30+ days ago
Job type
  • Full-time
Job description

Description

Our Winnipeg Branch is seeking a FULL-TIME on site IT Support Specialist.

Note: This is not a remote position.


FLOFORM Countertops is a Canadian company with its head office in Winnipeg, MB and has 17 Showrooms and 8 fabricating facilities located in Western Canada and the Pacific Northwest. FLOFORM manufactures, sells and installs over 20,000 premium surface countertops a year. Established in 1961, FLOFORM is proud to be one of Canada’s Best Managed Companies.

Position Summary:

As an IT Support Specialist, you will serve as the first point of contact for all Information Technology requests, incidents, and access needs across the organization. You will provide technical support for staff, partners, and remote offices, ensuring a high level of customer service while following established processes, procedures, and service level agreements.

Qualifications:

  • Diploma or degree in Computer Science, Information Systems, or equivalent combination of education and experience.
  • 2-3 years’ experience providing technical support in a Microsoft environment (desktops, laptops, printers, peripherals). Industry certifications such as CompTIA, ITIL, Microsoft 365 are considered an asset.
  • Working knowledge of networking concepts such as TCP/IP, LAN/WAN, wireless, firewalls, VPNs
  • Familiarity with VoIP systems and collaboration tools; experience with Mitel phone systems and FortiGate firewalls is an asset.
  • Experience supporting and administering Microsoft 365 applications (Outlook, Teams, OneDrive, SharePoint Online) and Windows 10/11 operating systems.
  • Ability to learn and adapt quickly to new software, systems, and processes.
  • Strong problem-solving skills with the ability to recommend solutions.
  • Exposure to SQL Server or report development (SSRS, Power BI) is an asset.

Duties and Responsibilities:

  • Deliver frontline IT support via phone, email, chat, walk-ins, and ticketing system, ensuring timely resolution and excellent customer service.
  • Support hardware including desktops, laptops, mobile devices, printers, scanners, and telephone equipment.
  • Support software and applications including Microsoft 365 suite, line-of-business applications, and internally developed systems.
  • Manage lifecycle activities (onboarding, offboarding, and access changes) including account provisioning, workstation/device setup, and permissions.
  • Document and track incidents, requests, and resolutions in the ITSM/ticketing system to ensure accuracy and knowledge sharing.
  • Support end-user hardware installs, upgrades, and configurations as directed for both hardware and software.
  • Escalate and collaborate with higher-tier teams (network, infrastructure, applications) to resolve complex incidents or requests.
  • Assist in system performance and metrics, by identifying recurring issues, and escalating root cause analysis.
  • Assist in IT projects and rollouts, such as new application deployments, infrastructure upgrades, and end-user training initiatives.
  • Stay current with IT policies and security practices, ensuring compliance in daily operations and user support.
  • Other duties as assigned to support the IT department’s strategic and operational goals.
  • Participate in shared after-hours support rotation as required.

FLOFORM is proud to offer the successful candidate:

  • Competitive Wage
  • Medical and dental benefits
  • RRSP Matching
  • Paid Sick Time

FLOFORM Countertops offers a positive and fun working environment that rewards those who share in our mission: “To consistently provide our Customers the best countertop purchasing experience available.”


Should this opportunity be of interest to you, contact us today!!!

Submit a resume at www.floform.com/careers

We look forward to meeting you!

To learn more about us we encourage all applicants to visit our website at www.floform.com.


We are an Equal Opportunity Employer.