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Client relations specialist Jobs in North York, ON
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Client relations specialist • north york on
Client Service Specialist
Sterling Capital Ltd.Toronto, Ontario, Canada, M4G 0B1- Promoted
Client Relations and Engagement Specialist
Ainsworth IncToronto, ON, Canada- Promoted
Associate, Client Relations
RPIAToronto, ON, Canada- Promoted
Employee Relations Specialist
Empire LifeOntario, Canada- Promoted
Vendor Relations Specialist
Intelliswift - An LTTS CompanyToronto, ON, Canadalabour relations specialist
Blanche River HealthON, CAClient Engagement Specialist (WFH)
Globe Life - RecruitingRichmond Hill, ON, CAClient Success Specialist
Real Property SolutionsNorth York, Ontario, CAClient Service Specialist
International Financial GroupToronto, OntarioClient Relations Consultant (Disability Management)
CIE_101 Beneva Inc.Toronto, OntarioClient Care Specialist
AO Globe Life - Mike GattoMarkham, ON, CAClient Account Specialist
6ix ManagementScarborough, ON, CAClient Services Specialist
Questrade Financial GroupToronto, ON, CanadaClient Training Specialist
Top HatToronto, OntarioClient Care Specialist
IMP GroupToronto, ON, CAClient Account Specialist
Stikeman ElliottToronto, ON, CANClient Relations / Database Management Associate
TDS PersonnelToronto, Ontario- Promoted
CLIENT STRATEGY SPECIALIST CAN
The Home DepotToronto, ON, CanadaClient Support Specialist
Resume Target IncToronto, ONSales Client Specialist
Mier Human Capital MoreoverVaughan, ONClient Service Specialist
Sterling Capital Ltd.Toronto, Ontario, Canada, M4G 0B1About Sterling Brokers
Sterling Brokers is disrupting the Group Benefits and Retirement landscape in Canada through our innovative application, integrating with the largest insurance carriers in Canada and global HRIS platforms, to administer a streamlined solution. We are the largest independently owned and operated Third Party Administrator (TPA) and Broker in Canada, and 4th largest overall. Established in 2014, SCB is growing rapidly and looking for talented individuals to join our team.
About the role
The Client Service Specialist plays a crucial role in the client lifecycle at Sterling Brokers. This role provides front line support and client care to new and existing clients with group benefits managed through Sterling Brokers. This role will provide both day-to-day support for inquiries and escalations, while also collaborating closely with partner teams in Account Management and Implementation. This role requires a strong affinity for customer success and client service to be successful.
This role is fully remote and we are seeking candidates who are excited about remote work and make efforts to build relationships with their team remotely.
What you"ll do
Sterling is a rapidly growing and evolving business, but you can expect your day to involve the following projects and initiatives :
- Providing a best-in-class service experience to the Sterling Brokers book of clients and plan members
- Supporting day-to-day inquiries and escalations from your clients and members
- Answering questions about benefit coverage, claims processes, registration, and insurance carrier rules
- Supporting escalations from clients and members to ensure a swift resolution
- Participating as an active member of our CSS Team which meets daily to ensure alignment on priorities and support any issues that arise day to day
- Contributing to cross-functional initiatives to innovate and improve our client journey, SCB products, and other improvement initiatives
- Other duties as assigned
Qualifications
Why Work for Sterling?
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