Call center representative Jobs in Richmond Hill, ON

Job Title: Event guards /Supervisor (Staff & Venue Coordination) part time.

Location: Various venues (Brampton, Oakville, GTAA).
Event Types: Hockey, basketball, concerts, religious events, and private events.
Job Type: Part-time / Event-based (mainly Fridays, Saturdays, Sundays, and holidays; occasional weekday events).
Pay Rate: $17.95- $18.75 per hour.

Job Summary:

We are seeking a reliable and organized Event Supervisor to oversee event staff and coordinate with venue teams to ensure smooth event operations. Supervisors manage teams ranging from 3 to 40 security guards, depending on event size and type.

The Event Supervisor will manage staff, communicate with venue representatives, and ensure all activities comply with venue policies and event schedules. Multiple supervisors may be assigned to the same site depending on event size.

Key Responsibilities:

• Supervise and coordinate event staff during setup, operations, and breakdown.
• Assign duties and ensure staff clearly understand their roles and responsibilities.
• Act as the main point of contact between event staff and venue representatives.
• Coordinate with venue teams regarding schedules, access, and operational requirements.
• Ensure staff follow venue policies, safety procedures, and event timelines.
• Monitor staff performance and maintain professional standards during events.
• Address and resolve any staff or venue-related issues promptly.
• Ensure proper coordination with venue staff during setup, operations, and cleanup.
  
  

Requirements:

• Previous supervisory or event experience preferred.
• Strong leadership, communication, and organizational skills.
• Ability to manage teams in a fast-paced event environment.
• Availability to work evenings, weekends, and holidays.
• Reliable transportation to all event venues.
  
  

Preferred Experience:

• Supervising security staff at sports events, concerts, or large venues.
• Experience with crowd management and access control.
• Coordinating with venue operations and emergency services.
• Writing incident or shift reports.
  
  

Mandatory Certifications:

Candidates must provide valid certificates or complete training prior to placement:

• Smart Serve.
• AODA (Accessibility for Ontarians with Disabilities Act).
• WHMIS.
• First Aid / CPR.
• Valid Ontario Security Licence.
• Stay Safe / Use of Force Training.

Leadership Expectations:

• Lead by example, maintaining professionalism at all times.
• Ensure guards represent the company and the venue in a professional manner.
• Supervisors may have opportunities for additional event management responsibilities based on performance.

How to Apply:

Please submit your resume and availability to jobs@ltsprotective.com.

Important: In your application, please confirm that you:

• Hold a valid Ontario Security Licence.
• Have reliable transportation to all listed venues.
• Possess or are willing to obtain all mandatory certifications.

Only qualified candidates will be contacted for an interview.

About LTS Protective Services:

Live To Secure (LTS) Protective Services is a young and dynamic company with an established track record, practical expertise in the security industry sector, and extensive knowledge in the field of protecting people and property alike. LTS is based in Canada and serves North American markets, as well as select international clients. Our traditional business model is based on offering tailored security solutions to our clients in order to meet their specific needs and fulfill a much sought after market niche. We are focused on all security aspects of business matters and all their related sub-services. Our team of professionals has more than 60 years of combined experience in the security field. Our organization consists of uniformed security, executive protection personnel, parking enforcement staff, as well as team members specialized in security technology and mobile services. Our company is committed to keeping pace with the continually changing technologies, needs, and challenges of the 21st century. To that end, we commit ourselves to ongoing professional training and continuous development. At the core of our operation, our mandate to prioritize our clients above all else, drives us to respond quickly and comprehensively to any concerns or issues presented to us.