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Customer service/Call Centre
Customer service/Call CentreCB Canada • Markham, Ontario, Canada
Customer service / Call Centre

Customer service / Call Centre

CB Canada • Markham, Ontario, Canada
30+ days ago
Job type
  • Full-time
Job description

Customer Service Representative - Work from Home

Are you passionate about cosmetics? We currently have immediate openings for customer service representatives to answer incoming calls / chats and emails for one of the largest cosmetics companies in Canada. This is a remote position; however our candidates will need to live in the GTA / Markham area.

As a customer service representative, you will.

  • Assist customers in placing orders, missing orders and promotions issues
  • Answer incoming calls regarding order status
  • Resolve customer inquiries and concerns
  • Basic troubleshooting of customer accounts

To be successful you will need :

  • Excellent communication skills both verbal and written
  • Proficient in MS office tools
  • Comfortable working in a fast-paced environment
  • 1 year experience in a customer service role preferably in a call center environment
  • Ability to work a flexible schedule between 11 am and 10pm
  • Bilingual is an asset ($25 per hour for Bilingual representatives)
  • What's in it for you?

  • Competitive starting salary of $22 per hour (English) and $25 per hour (Bilingual)
  • 40 hours a week with the option to work overtime
  • Consistent schedules with 2 consecutive days off (1 day on the weekend)
  • Company discounts on cosmetics, perfumes and skin care products
  • Stop your job search and apply today!

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.

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    Customer serviceCall Centre • Markham, Ontario, Canada

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