Billing specialist Jobs in East York, ON

About DaviesDavies is a top-tier Canadian law firm focused on high-stakes matters. With offices in Montréal, Toronto and New York, we are consistently at the centre of the most challenging deals and cases in Canada and abroad.A position at Davies is more than just a job. When you join the firm, you will be welcomed by a team that places as much emphasis on supporting its people as it does on serving its prestigious clients. As such, we have created a collaborative environment where team members of all backgrounds feel appreciated and are encouraged to share their ideas while working alongside some of the brightest legal and business professionals who are eager to share their knowledge and experience.About the PositionWe are looking for two Billing Specialists to join the Finance team in our Toronto office. One position will be bilingual in English and French. The position assists in all phases of client billing, including bill preparation, submission, appeals, follow-up and communication with clients and Partners related to bills. This is a detail-oriented position with an emphasis on tenacity, time management, technical tasks and interpersonal skills.Primary ResponsibilitiesReview bills using Aderant and Prebill Workflow and submit invoices through email automation, BillBlast or client's legal billing softwareMaintain accurate and timely client and matter information with regards to billing and receivables in computerized billing systemFollow-up on rejected invoices with billing lawyers, legal assistants and the clientTrain timekeepers and legal assistants on the client's billing requirementsHandle client inquiries and resolve discrepanciesMaintain accurate records of all communications in the systemMaintain good relations with internal and external clientsBe actively involved in billing process improvements including developing innovative, proactive and efficient ways to improve quality, process and customer serviceProvide back up and support for team members when neededOther duties as assigned, including assistance with special projectsParticipate in the implementation and testing of systems upgrades and billing / collection softwareProvide technical billing support and guidance when required, act as subject expert and provide training to new team membersAbide by firm policies and handle confidential materials and documentsQualificationsCollege diploma or university degree specializing in Finance / Accounting, along with a minimum two years billing experience (an equivalent combination of education, training and experience may be acceptable)Working proficiency in French is an assetBilling experience, preferably at a professional services firm, law firm or an equivalent combination may be acceptableProficiency with computers, including advanced Excel skills and LEDES managementExperience with Aderant software is an assetPrior experience with TyMetrix, Serengeti, Counselink or similar platforms is an assetExcellent communication skills (both oral and written), focused listening, interpersonal and negotiation skillsResearch and problem-solving skills with the ability to exercise judgment to resolve technical issuesAttention to detailOrganized with time management skills and the ability to balance daily workPositive attitude, patience, resilience and a sense of humourAbility to work within a team-oriented environment that encompasses all aspects of the day-to-day billing and collections operationsA compliance and procedural mindset is requiredTo ApplyFor more information or to submit your application, please email [email protected] thank all applicants for their interest; however, only those selected for further consideration will be contacted.Davies is committed to providing a diverse, inclusive and accessible workplace for candidates and firm members with disabilities. Please let us know of any accommodations you may require at any time during the recruitment process.